I am a Quality Assurance professional with 19 years of experience in software testing, including 6 years as a Test Lead and 3 years as a Test Manager, plus hands-on experience as a Web & Digital Administrator. I excel in test planning, manual testing, website QA audits, and defect management, with a knack for identifying, fixing, and preventing issues across websites and apps. I've worked across CMS platforms (WordPress), cross-browser and mobile testing, and I have exposure to automation basics (Java/Selenium). I collaborate effectively with product, marketing, and technical teams to deliver reliable digital solutions and improve user experience. I’m comfortable coordinating with multiple stakeholders and mentoring teams toward QA excellence.

Jose Rene Navarro

I am a Quality Assurance professional with 19 years of experience in software testing, including 6 years as a Test Lead and 3 years as a Test Manager, plus hands-on experience as a Web & Digital Administrator. I excel in test planning, manual testing, website QA audits, and defect management, with a knack for identifying, fixing, and preventing issues across websites and apps. I've worked across CMS platforms (WordPress), cross-browser and mobile testing, and I have exposure to automation basics (Java/Selenium). I collaborate effectively with product, marketing, and technical teams to deliver reliable digital solutions and improve user experience. I’m comfortable coordinating with multiple stakeholders and mentoring teams toward QA excellence.

Available to hire

I am a Quality Assurance professional with 19 years of experience in software testing, including 6 years as a Test Lead and 3 years as a Test Manager, plus hands-on experience as a Web & Digital Administrator. I excel in test planning, manual testing, website QA audits, and defect management, with a knack for identifying, fixing, and preventing issues across websites and apps.

I’ve worked across CMS platforms (WordPress), cross-browser and mobile testing, and I have exposure to automation basics (Java/Selenium). I collaborate effectively with product, marketing, and technical teams to deliver reliable digital solutions and improve user experience. I’m comfortable coordinating with multiple stakeholders and mentoring teams toward QA excellence.

See more

Experience Level

Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate

Language

English
Fluent

Work Experience

Senior QA Engineer at Astrata Group, Singapore
October 1, 2020 - April 1, 2025
Designed and maintained test plans for Telematics, Web and GLS client applications. Executed manual test scripts and maintained automated test suites. Performed Exploratory Testing during feature validation and regression cycles. Conducted root cause analysis on high-severity defects to improve code quality and reduce recurrence. Collected and reported test metrics such as defect density, pass/fail rates, and test coverage. Prepared detailed test reporting documents covering execution summaries, defect trends, and release readiness. Reduced bug backlog by 30% through efficient tracking and triaging in Jira. Experienced with Agile/Scrum. Basic Knowledge of SQL and relational databases. Improved automation coverage from 10% to 30%, reducing testing time by 20%. Improved UAT pass rate from 80% to 95% over 3 quarters. Participated in client discussions, providing quality metrics and ensuring defect-free releases. Conducted end-to-end testing of desktop applications processing live telemati
QA Engineer at VCargo Cloud Pte Ltd, Singapore
November 1, 2018 - June 1, 2020
Led QA for system testing, production support, and releases. Created test cases and automation scripts Selenium with Java for UI validation. Collaborated with cross-functional teams to resolve issues and improve system reliability.
Software Test Lead / Business Analyst / Project Lead at Simulation, Software and Technology, Singapore
June 1, 2014 - September 1, 2018
Oversaw test planning and execution for mobile and web applications in government projects (e.g., eLimits, SCDF Ido). Conducted UAT with stakeholders and reported defects using Redmine and YouTrack. Supported end-users and clients through helpdesk and incident resolution. Executed test cases on various Android and iOS devices and OS versions. Validated app functionality, UI consistency, and performance across devices and screen sizes. Performed smoke, sanity, regression, and exploratory testing.
Test & Validation Lead / Manager
January 1, 2011 - January 1, 2014
Led test & validation efforts; responsible for planning, execution, and management.
Lead Engineer – Requirements & Test
January 1, 2009 - January 1, 2011
Led requirements gathering and testing activities across projects.
Software Test Lead, Olympus & Philips
January 1, 2006 - January 1, 2009
Led software test activities for projects at Olympus & Philips.
Qualification Engineer at Wistron China
January 1, 2005 - January 1, 2006
Qualification engineering for manufacturing processes and product quality assurance.
Assembly / Warehouse Operator / Packer / Manufacturing/ Quality Control
January 1, 2002 - January 1, 2005
Manufacturing/Quality Control roles in production environments.
Instructor
January 1, 2001 - January 1, 2002
Instructor roles in the Philippines (2001–2002).
Lead Performance and Compatibility Testing at YouLearnt
July 1, 2025 - August 1, 2025
Led a team of 3 QA engineers in planning, executing, and reporting software tests. Conducted Performance Testing (FCP, LCP, CLS, TBT, TTFB) and prepared detailed reports for management. Oversaw Compatibility Testing across multiple browsers (Chrome, Safari, Edge, Firefox) and devices (desktop, tablet, mobile). Identified and reported key issues including server response delays (TTFB) and UI/UX inconsistencies. Mentored junior testers on bug reporting best practices and Trello for progress tracking. Acted as point of contact between QA, developers, and product owners. Accessible testing experience aligned with AODA and WCAG 2.1 standards.
Web & Digital Administrator (Part Time) / Quality Assurance at RS Cleaning Solutions
December 1, 2025 - Present
Managed and maintained websites using WordPress CMS; performed website QA audits, resolving broken links (404), non-functional buttons, and form issues; conducted cross-browser and mobile testing to ensure usability and accessibility; validated updates before and after deployment; collaborated with business, marketing, and technical teams to resolve defects and improve user experience.
Senior QA Engineer at Astrata Group
October 1, 2020 - April 30, 2025
Designed and maintained test plans for Telematics, Web and GLS client applications; executed manual tests and maintained automated test suites; conducted Exploratory Testing; performed root cause analysis on high-severity defects; tracked metrics (defect density, pass/fail rates, test coverage); reduced bug backlog by 30% in Jira; automation coverage improved from 10% to 30%; improved UAT pass rate from 80% to 95%.
QA Engineer at VCargo Cloud Pte Ltd
November 1, 2018 - June 30, 2020
Led system testing, production support, and release activities; created test cases and automation scripts using Selenium with Java for UI validation; collaborated with cross-functional teams to resolve issues and improve system reliability.
Software Test Lead / Business Analyst / Project Lead at Simulation, Software and Technology
June 1, 2014 - September 30, 2018
Oversaw test planning and execution for mobile and web applications in government projects (eLimits, SCDF Ido); conducted UAT with stakeholders and reported defects; supported end-users through helpdesk and incident resolution; executed tests on Android and iOS devices; validated functionality, UI consistency, and performance across devices; performed smoke, sanity, regression and exploratory testing.
Software Test Lead at Olympus & Philips
January 1, 2006 - December 31, 2009
Led test activities for global clients; oversaw test planning and execution; supported clients; conducted UAT; ensured quality across multiple devices and platforms.
Instructor at The Philippines
January 1, 2001 - December 31, 2002
Delivered instructional sessions in Electronics & Communications Engineering; contributed to student development.
Additional Roles at Various (Olympus, Philips, Wistron, etc.)
January 1, 2001 - January 1, 2014
Test & Validation Lead / Manager (2011-2014); Lead Engineer – Requirements & Test (2009-2011); Software Test Lead (Olympus & Philips) (2006-2009); Qualification Engineer (Wistron) (2005-2006); Assembly / Warehouse roles; Instructor roles in the Philippines (2001–2002).
Web & Social Media Administrator (Volunteer) at Couples for Christ (CFC) Singapore
July 1, 2017 - April 1, 2025
Maintained and updated the CFC Singapore website and social media platforms; shared timely content and event updates to engage and inform the community; supported digital evangelization through creative, mission-aligned communication; demonstrated strong commitment to service and teamwork.
Digital Product Development – Mobile Apps (Part Time) at Manpower Solutions
January 1, 2016 - Present
Applied Agile principles in iterative releases, managed feature rollouts and user feedback; designed UI for non-technical field workers; achieved 11+ active users with no major issues post-launch; conducted end-to-end QA testing (functional, UI/UX, mobile responsiveness); integrated Google Sheets + Glide workflows for real-time data sync and reporting dashboards; automated data collection and reporting, reducing manual tracking effort by ~70%; built a task verification system with checklist completion and photo proof; implemented real-time attendance tracking with Start/End time, GPS-based photo validation, and automated duration computation; designed and developed a mobile workforce management app using Glide to digitize cleaning operations and staff tracking; developed a multi-level system (Level 1–3) for project, attendance, and task verification.
Test & Validation Lead / Manager at Various
January 1, 2011 - December 31, 2014
Led testing strategy and validation across multiple projects, managed teams, and ensured quality assurance processes were followed.
Lead Engineer – Requirements & Test at Various
January 1, 2009 - December 31, 2011
Led requirements gathering and test activities, coordinating across stakeholders to ensure deliverables met specifications.
Assembly / Warehouse Operator / Packer / Manufacturing / Quality Control at Wistron
January 1, 2002 - December 31, 2005
Early career experience in manufacturing environments focusing on assembly, quality control and operational efficiency.
Instructor at Various (Philippines)
January 1, 2001 - December 31, 2002
Instructor roles in the Philippines for multiple engagements early in career.

Education

Bachelor of Science in Electronics and Communications Engineering at University of the East, Manila, Philippines
January 1, 1996 - January 1, 2000
Bachelor of Science in Electronics and Communications Engineering at University of the East, Manila, Philippines
January 1, 1996 - December 31, 2000
Bachelor of Science in Electronics and Communications Engineering at University of the East
January 1, 1996 - January 1, 2000
Bachelor of Science in Electronics and Communications Engineering at University of the East, Manila, Philippines
January 1, 1996 - January 1, 2000

Qualifications

Add your qualifications or awards here.

Industry Experience

Government, Financial Services, Manufacturing, Media & Entertainment, Software & Internet, Telecommunications, Transportation & Logistics, Education, Professional Services, Other