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Quality Assurance Engineer and Software Engineer with 14+ years of experience delivering high-quality software across AAA game development, cloud infrastructure, enterprise applications, and developer platforms. I specialize in test automation, API testing, CI/CD, and risk-based quality strategy. I help Agile teams improve reliability and release readiness through tooling, backend validation, defect triage, and cross-functional collaboration—balancing manual and automated testing across distributed systems, platforms, and game features.…Quality Assurance Engineer and Software Engineer with 14+ years of experience delivering high-quality software across AAA game development, cloud infrastructure, enterprise applications, and developer platforms. I specialize in test automation, API testing, CI/CD, and risk-based quality strategy. I help Agile teams improve reliability and release readiness through tooling, backend validation, defect triage, and cross-functional collaboration—balancing manual and automated testing across distributed systems, platforms, and game features.

Nelson Bermudez

QA Engineer, Software Engineer, Game Developer, +2

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Quality Assurance Engineer and Software Engineer with 14+ years of experience delivering high-quality software across AAA game development, cloud infrastructure, enterprise applications, and developer platforms. I specialize in test automation, API testing, CI/CD, and risk-based quality strategy. I help Agile teams improve reliability and release readiness through tooling, backend validation, defect triage, and cross-functional collaboration—balancing manual and automated testing across distributed systems, platforms, and game features.…Quality Assurance Engineer and Software Engineer with 14+ years of experience delivering high-quality software across AAA game development, cloud infrastructure, enterprise applications, and developer platforms. I specialize in test automation, API testing, CI/CD, and risk-based quality strategy. I help Agile teams improve reliability and release readiness through tooling, backend validation, defect triage, and cross-functional collaboration—balancing manual and automated testing across distributed systems, platforms, and game features.

Available to hire

Quality Assurance Engineer and Software Engineer with 14+ years of experience delivering high-quality software across AAA game development, cloud infrastructure, enterprise applications, and developer platforms. I specialize in test automation, API testing, CI/CD, and risk-based quality strategy.

I help Agile teams improve reliability and release readiness through tooling, backend validation, defect triage, and cross-functional collaboration—balancing manual and automated testing across distributed systems, platforms, and game features.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Work Experience

QA Engineer at META – REALITY LABS – Twisted Pixel Games

October 1, 2024 - March 1, 2026

Embedded QA engineer supporting the full software development lifecycle of a shipped Unreal Engine 4 VR title. Partnered with engineering, design, production, and external partners as primary QA point of contact and subject-matter expert. Performed early risk analysis and provided feature planning test feedback to improve release quality. Built C# internal tools and data-driven QA reporting to identify issue trends and high-risk areas. Supported release readiness through focused regression, feature validation, and risk prioritization. Managed build/release validation workflows using TeamCity and Perforce with internal tooling. Evaluated player progression systems (unlock flow, balance, pacing) and provided feedback on responsiveness, game feel, and UX clarity. Executed functional, regression, integration, and exploratory testing, authored test plans/cases/validation strategies, investigated and verified defects, and maintained build status communication to stakeholders.

Software Engineer at BLIZZARD ENTERTAINMENT – Unannounced Project and Core Technologies

April 1, 2023 - March 1, 2024

Developed internal tools to support build tracking, local build state restoration, and role-based filtered performance builds. Built and maintained internal build management tools integrating Perforce and Jira to streamline build delivery and improve developer/QA workflows. Enhanced ASP.NET tooling with API improvements, Razor UI updates, and bug fixes for internal engineering workflows. Improved Golang services and automation scripts supporting internal development workflows. Automated package-manager notifications/updates to handle outdated admins and provide customizable notifications. Developed CI/CD automation workflows using Jenkins and Octopus for deployment and build promotions. Implemented automated build status reporting for development and QA users and authored internal documentation for tools/workflows. Participated in Agile planning and sprint activities; supported automation and quality validation pipelines.

Senior Test Analyst at BLIZZARD ENTERTAINMENT – Battle.net, IT Cloud, and Unannounced Project Engine Team

January 1, 2014 - March 1, 2023

Led QA efforts across internal platforms, cloud infrastructure, and proprietary systems. Supported UAT with stakeholders and internal teams. Built WebDriver-based UI automation frameworks (Nightwatch.js / Selenium/WebDriver architectures) for Vue.js projects. Conducted regression, performance, stress, security, and usability testing. Performed functional/regression/upgrade testing for OpenStack private cloud environments. Integrated automated results with TestRail and supported team reporting workflows. Built and maintained test plans, test suites, and QA documentation standards. Used Docker, Golang, and Postman to build API and platform test workflows. Contributed to Agile methodologies (acceptance criteria and QA ownership), applied a test pyramid approach across smoke, integration, and E2E flows, and mentored junior QA members on test design and bug quality. Participated in sprint planning and design reviews to reduce downstream risk. Executed API, backend validation, and service in

Senior Customer Service Representative at All Live Titles

September 1, 2010 - January 1, 2014

Provided player support for complex technical issues and gameplay blockers. Trained team members and authored procedural documentation and best practices to improve support workflows. Partnered with stakeholders to improve communication and player support processes.