Consumer Insights & Psychology graduate with experience in client relations, marketing, project coordination, and event management. Passionate about building meaningful relationships, creating exceptional customer experiences, and contributing to innovative, customer-focused organisations.

NANCY KHALED

Consumer Insights & Psychology graduate with experience in client relations, marketing, project coordination, and event management. Passionate about building meaningful relationships, creating exceptional customer experiences, and contributing to innovative, customer-focused organisations.

Available to hire

Consumer Insights & Psychology graduate with experience in client relations, marketing, project coordination, and event management. Passionate about building meaningful relationships, creating exceptional customer experiences, and contributing to innovative, customer-focused organisations.

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Language

Work Experience

Remote Business & Marketing Operations Specialist
January 1, 2025 - January 1, 2025
Supported project planning and end-to-end execution for corporate and community events. Coordinated vendor sourcing, logistics, registrations, and day-of event operations. Assisted with feasibility studies and risk assessments to identify potential operational issues and solutions. Communicated with clients and partners to align expectations and improve event experience. Helped manage TikTok live sessions and supported social media content. Conducted market research for Kalbe Nutritionals and supported outreach events. Prepared proposal decks, liaised with local and international clients, and handled stakeholder communication.
Business Owner at iChrmz Jewellery (Remote)
January 1, 2023 - Present
Founded and managed a jewellery brand while overseeing daily operations remotely. Managed product sourcing, inventory, supplier coordination, pricing, and order fulfillment. Created and executed social media marketing strategies, producing content to increase brand awareness and drive sales. Handled customer inquiries and after-sales support, maintaining strong customer relationships. Monitored sales performance and customer insights to optimize marketing campaigns and decision-making.
Event Planning & Execution (Pulse Activ Support) at Pulse Activ
January 1, 2022 - January 1, 2023
Provided end-to-end planning and on-ground execution support for corporate and community events. Coordinated vendor sourcing, logistics, registrations, and event-day operations. Assisted in feasibility studies and risk assessments to identify potential operational issues and solutions. Communicated with clients and partners to align expectations and improve the event experience.

Education

Higher National Certificate in Events Management at ITEC College Central
January 1, 2021 - January 1, 2023
Bachelor/Diploma (coursework: Consumer Behaviour & Market Research; Applied Psychology) at Republic Polytechnic
January 1, 2023 - January 1, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Retail, Consumer Goods, Education, Media & Entertainment, Professional Services