Dynamic professional with five years of exemplary sales experience, including a successful tenure as a team leader, where I led and empowered a 15-member team to consistently surpass targets. Fueled by a genuine passion for UI/UX Design, I proactively pursued and completed an intensive design course, equipping me with a strong foundation in creating compelling and user-centric digital interfaces. My unique blend of leadership acumen and emerging design expertise positions me as a formidable asset, ready to drive innovation, elevate user experiences, and deliver results at the intersection of sales and UI/UX design.

Neelam Gaikwad

Dynamic professional with five years of exemplary sales experience, including a successful tenure as a team leader, where I led and empowered a 15-member team to consistently surpass targets. Fueled by a genuine passion for UI/UX Design, I proactively pursued and completed an intensive design course, equipping me with a strong foundation in creating compelling and user-centric digital interfaces. My unique blend of leadership acumen and emerging design expertise positions me as a formidable asset, ready to drive innovation, elevate user experiences, and deliver results at the intersection of sales and UI/UX design.

Available to hire

Dynamic professional with five years of exemplary sales experience, including a successful tenure as a team leader, where I led and empowered a 15-member team to consistently surpass targets.

Fueled by a genuine passion for UI/UX Design, I proactively pursued and completed an intensive design course, equipping me with a strong foundation in creating compelling and user-centric digital interfaces. My unique blend of leadership acumen and emerging design expertise positions me as a formidable asset, ready to drive innovation, elevate user experiences, and deliver results at the intersection of sales and UI/UX design.

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Language

English
Fluent
Hindi
Advanced
Marathi (Marāṭhī)
Advanced

Work Experience

UI/UX Designer at Brain Game LLC
May 1, 2023 - Present
Responsible for designing Brain Game LLC's web application, focusing on user journeys, optimizing user experiences, and enhancing customer conversion on the site. Designed and developed 50+ engaging game experiences and content for kids, simplifying complex concepts such as finance and AI.
UI/UX Internship at Carib Farm
March 1, 2023 - Present
Created a user-centered map to analyze user motivations, goals, pain points, and needs; conducted competitive analysis to understand market usability challenges; produced low-fidelity designs and conducted usability tests to inform high-fidelity visuals.
UI/UX Designer at Boost Up
December 1, 2022 - Present
Conducted competitive analysis, performed user interviews, built personas and journey maps; created low- and high-fidelity designs for an engaging interface.
UI/UX Designer at Tiny Tales
December 1, 2022 - Present
Led a one-week project with parents and children; conducted user research, affinity mapping, Crazy 8 sketching, storyboards, and user flows; performed user testing with children and parents to balance engagement and satisfaction.
UI/UX Designer at Healthclick
November 1, 2022 - Present
Designed a user-friendly online food ordering app; conducted user surveys and competitive analysis; built personas and user journey maps, produced wireframes and high-fidelity designs; conducted user testing.
Auditor at Shell TransForce
January 1, 2012 - September 18, 2025
Document verification and auditing of applicant documents for cellular connections; evaluated applications and recommended expedited approvals; reduced fraud by 50% by improving workflow during high-volume periods.
Sales Representative and Team Leader at HDFC Bank, Barclays Bank, Standard Chartered
January 1, 2011 - September 18, 2025
Managed a team of 10 telemarketing sales agents to meet targets; grew new business through networking and cold calling.
Insurance Agent at AllState, NJ
November 1, 2021 - September 18, 2025
Consistently met or exceeded sales targets while cultivating long-term client relationships.
UI/UX Designer at Brain Game LLC
May 1, 2023 - Present
Responsible for designing Brain Game LLC's web application, focusing on user journeys, optimizing user experiences, and enhancing customer conversion. Designed and developed 50+ game experiences and content for children; simplified concepts such as finance and AI for accessibility. Tools included Adobe Illustrator, Premiere Pro, Photoshop, Dreamweaver, Figma, and Construct 3. Participated in recruitment, hiring designers and developers to build a skilled team.
UI/UX Internship at Carib Farm
March 1, 2023 - Present
Created a user-centered map to understand user motivations, goals, pain points, and needs; conducted competitive analysis and usability studies; produced low-fidelity designs and transformed into high-fidelity visuals focusing on typography, imagery, and visual style.
UI/UX Designer at Boost Up
December 1, 2022 - Present
Conducted competitive analysis, user interviews, affinity mapping; developed personas and journey maps; created low-fidelity iterations and high-fidelity interfaces for engaging UX.
UI/UX Designer at Tiny Tales
December 1, 2022 - Present
Led a one-week project, conducted user interviews, created affinity maps, Crazy 8 sketches, storyboards, user flow, and traveled through low- and high-fidelity design stages; conducted user testing with children and parents to balance engagement and satisfaction.
UI/UX Designer at Healthclick
November 1, 2022 - Present
Designed Health Click online food ordering app; followed systematic design process including research, analytics, user surveys and competitor analysis; created personas, user journeys, wireframes, and high-fidelity designs; conducted testing to ensure alignment with expectations.
Auditor at Shell TransForce
December 31, 2012 - September 18, 2025
Document verification and auditing; evaluated incoming applications and recommended approvals; reduced fraud by 50% by improving process workflows.
Sales Representative and Team Leader at HDFC Bank, Barclays Bank, Standard Chartered
December 31, 2011 - September 18, 2025
Led a 10-person telemarketing sales team, trained and motivated agents; achieved targets through networking and cold calling; contributed to new business development.
Insurance Agent at AllState, NJ
November 30, 2021 - September 18, 2025
Consistently met or exceeded sales targets while maintaining client relationships.
UI/UX Designer at Brain Game LLC
May 1, 2023 - Present
Designed Brain Game LLC's web application, focusing on user journeys, optimizing user experiences, and enhancing conversions. Designed 50+ game experiences and content for children of all ages and abilities; recruited talented video/graphic designers and game developers to build a skilled team.
UI/UX Internship at Carib Farm
March 1, 2023 - Present
Created a user-centered map to gain insights into user motivations, goals, pain points, and needs; conducted competitive analysis; created low-fidelity designs and performed usability tests to inform high-fidelity visuals for final product typography, imagery, and style.
UI/UX Designer at Boost Up
December 1, 2022 - Present
Conducted competitive analysis, gathered valuable user insights via interviews and affinity mapping; developed personas and user journey maps; created low-fidelity iterations and high-fidelity visuals for engaging interfaces.
UI/UX Designer at Tiny Tales
December 1, 2022 - Present
Led a one-week project with tight deadline; conducted user interviews, affinity mapping, Crazy 8 sketching, storyboards, and a detailed user flow; executed both low and high-fidelity stages and conducted user testing with parents and children to balance usability and engagement.
UI/UX Designer at Healthclick
November 1, 2022 - Present
Designed Health Click online food ordering app focusing on user-friendliness and efficiency; followed a systematic design process from research to high-fidelity visuals; created personas and user journey maps and conducted user testing.
Auditor at Shell TransForce, Pune, India
December 31, 2012 - October 8, 2025
Document verification and auditing of applicant documents for cellular phone connections; evaluated incoming applications and recommended expedited approvals; reduced fraud by 50% through improved workflow during peak industry transformation.
Sales Representative and Team Leader at HDFC Bank, Barclays Bank, Standard Chartered
December 31, 2011 - October 8, 2025
Managed a 10-person telemarketing sales team; drove new business development through networking and cold calling; led the team to consistently meet or exceed targets.
Insurance Agent at AllState
November 30, 2021 - October 8, 2025
Insurance agent in NJ; consistently met or exceeded sales targets while building long-term client relationships.
UI/UX Designer at Brain Game LLC
May 1, 2023 - Present
Designed Brain Game LLC's web application, focusing on user journeys, optimizing user experiences, and improving customer conversion. Created 50+ engaging game experiences and content for children of all ages, simplifying concepts like finance and AI. Utilized design tools including Adobe Illustrator, Premier Pro, Photoshop, Dreamweaver, Figma, and Construct 3. Involved in recruitment to build a skilled design team.
UI/UX Internship at Carib Farm
March 1, 2023 - Present
Created a user-centered map to understand motivations, goals, pain points, and needs at each interaction stage. Conducted competitive analysis and performed usability testing to inform high- and low-fidelity designs and overall visual style.
UI/UX Designer at Boost Up
December 1, 2022 - Present
Conducted competitive analysis, performed user interviews, and developed personas and user journey maps. Used low-fidelity sketches for rapid iterations and high-fidelity designs for engaging interfaces.
UI/UX Designer at Tiny Tales
December 1, 2022 - Present
Led a one-week project with tight deadline for parents and children. Conducted user research, created affinity maps, storyboarded user journeys, and developed detailed user flows. Executed both low- and high-fidelity design stages and conducted user testing with children and parents.
UI/UX Designer at Healthclick
November 1, 2022 - Present
Designed Health Click online food ordering app focusing on usability and efficiency. Completed research, analysis, and testing, created personas and user journeys, and translated wireframes into high-fidelity designs with iterative testing.
Insurance Agent at AllState
November 1, 2021 - October 8, 2025
Maintained client relationships and consistently met or exceeded sales targets while handling insurance needs for NJ clients.
Sales Representative and Team Leader at HDFC Bank; Barclays Bank; Standard Chartered
January 1, 2011 - October 8, 2025
Managed a team of 10 telemarketing sales agents and executives to meet targets, grew new business through networking and cold calling.
Auditor at Shell TransForce
December 31, 2012 - October 8, 2025
Document verification and auditing of applicants' documents; evaluated incoming applications and recommended approvals, reducing fraud and improving workflow during peak periods.
UI/UX Designer at Brain Game LLC
May 1, 2023 - Present
Responsible for designing Brain Game LLC's web application, focusing on user journeys, optimizing user experiences, and enhancing customer conversion on the site. Designed and developed 50+ engaging game experiences and content that simplify complex concepts like finance and artificial intelligence for kids of all ages and abilities. Proficient with Adobe Illustrator, Premiere Pro, Photoshop, Dreamweaver, Figma, and Construct 3 to create visually appealing, interactive experiences. Actively involved in recruiting designers and game developers to build a skilled team.
UI/UX Designer (Intern) at Carib Farm
March 1, 2023 - Present
Created a user-centered map to understand user motivations, goals, pain points, and needs at each stage of interaction; conducted competitive analysis to understand market usability issues. Produced low-fidelity designs to gather usability feedback and evolved to high-fidelity visuals for typography, imagery, and overall visual style.
UI/UX Designer at Boost Up
December 31, 2022 - October 14, 2025
Conducted competitive analysis for market understanding and design avoidance. Utilized user interviews and an affinity map for user insights. Developed personas and user journey maps to identify target audience and gain UX insights. Employed low-fidelity designs for quick iterations and high-fidelity for an engaging, visually appealing interface.
UI/UX Designer at Tiny Tales
December 31, 2022 - October 14, 2025
Led a one-week project called 'Tiny Tales' with a tight deadline for parents and children. Initiated with user interviews and research for audience insights, utilized affinity mapping, Crazy 8 sketching, storyboards and 3-panel decision boards for the user journey, crafted a detailed user flow for navigation. Executed both low and high-fidelity design stages, and conducted exhaustive user testing with children and parents to balance parent satisfaction and child engagement.
UI/UX Designer at Healthclick
November 30, 2022 - October 14, 2025
Designed Health Click online food ordering app for user-friendliness and efficiency. Followed a systematic design process: research, analysis, iterative stages; conducted comprehensive user surveys and competitive analysis. Identified pain points through user feedback, created detailed personas and user journey maps, developed low-fidelity wireframes, and conducted user testing. Translated wireframes into high-fidelity designs and engaged users for validation.
Auditor at Shell TransForce
December 31, 2012 - October 14, 2025
Document verification and auditing of applicant documents for cellular connections; evaluated incoming applications and made recommendations for expedited approvals; reduced fraud by 50% by efficiently managing application volume during peak regulatory transformation; assessed risk and made recommendations to enhance process workflow.
Sales Representative and Team Leader at HDFC Bank, Barclays Bank, Standard Chartered
December 31, 2011 - October 14, 2025
Managed a team of 10 telemarketing sales agents and executives to meet sales targets; grew new business through successful networking and cold calling.
Insurance Agent at AllState, NJ
November 30, 2021 - October 14, 2025
Consistently met or exceeded sales targets while cultivating long-term relationships with clients.
UI/UX Designer at Brain Game LLC
May 1, 2023 - Present
Designed Brain Game LLC's web application, mapped user journeys, and optimized experiences to enhance conversion. Created 50+ engaging game experiences and content that simplify finance and artificial intelligence concepts for kids. Used tools including Adobe Illustrator, Premiere Pro, Photoshop, Dreamweaver, Figma, and Construct 3 to deliver visually appealing and interactive experiences. Actively participated in recruiting and building a talented design and development team.
UI/UX Internship at Carib Farm
March 1, 2023 - Present
Created a user-centered map to uncover motivations, goals, pain points, and needs at each stage of interaction. Conducted competitive analysis to understand market UX issues and designed low-fidelity concepts, followed by usability testing to inform high-fidelity visuals and typography for final product visuals.
UI/UX Designer at Boost Up
December 1, 2022 - Present
Conducted competitive analysis, user interviews, and affinity mapping to derive UX insights. Developed personas and user journey maps to identify target audiences. Created both low-fidelity and high-fidelity designs to deliver engaging interfaces.
UI/UX Designer at Tiny Tales
December 1, 2022 - Present
Led a one-week project with a tight deadline, conducted user interviews, used affinity mapping, Crazy 8 sprints, storyboards, and 3-panel decision boards to map user journeys. Crafted detailed user flows and performed iterative low- and high-fidelity design stages with exhaustive user testing involving children and parents.
UI/UX Designer at Healthclick
November 1, 2022 - Present
Designed Health Click, an online food ordering app, focusing on user-friendliness and efficiency. Executed a structured design process with research, analysis, and iterative testing. Created personas and journey maps, produced low- and high-fidelity wireframes, and conducted usability testing to refine the product.
Auditor at Shell TransForce
December 31, 2012 - October 14, 2025
Document verification and auditing of applicant documents for cellular connections. Evaluated incoming applications and recommended expedited approvals, reducing fraud during peak industry changes. Assessed risk and proposed process improvements to enhance workflow efficiency.
Sales Representative and Team Leader at Various Companies (HDFC Bank, Barclays Bank, Standard Chartered)
December 31, 2011 - October 14, 2025
Managed a team of 10 telemarketing sales agents and executives to meet and exceed targets. Grew new business through networking and cold calling, developing leadership and strategic sales skills.
Insurance Agent at AllState
November 1, 2021 - October 14, 2025
Consistently met or exceeded sales targets while cultivating long-term client relationships in New Jersey.
Auditor at Shell TransForce
January 1, 2011 - December 31, 2012
Document verification and auditing of applicant’s documents for cellular phone connections; evaluated incoming applications and made recommendations for expedited approvals; reduced fraud applications by 50% by efficiently managing application volume during peak telecommunication industry transformation; assessed risk and made recommendations to enhance process workflow.
Sales Representative and Team Leader at HDFC Bank, Barclays Bank, Standard Chartered
January 1, 2007 - December 31, 2011
Managed a team of 10 telemarketing sales agents and executives to meet sales targets. Grew new business through successful networking and cold calling.

Education

UI/UX Design Career Track at Springboard
January 1, 2023 - September 18, 2025
Web Development Certification at SEASOFT SOLUTIONS, USA
January 1, 2016 - September 18, 2025
Software Quality Testing Certification at SEASOFT SOLUTIONS, USA
January 11, 2030 - September 18, 2025
Bachelor of Commerce at University of Pune
January 11, 2030 - September 18, 2025
UI/UX Design Career Track Certification at Springboard
January 1, 2023 - September 18, 2025
Web Development Certification at Seasoft Solutions
January 1, 2016 - September 18, 2025
Software Quality Testing Certification at Seasoft Solutions
January 11, 2030 - September 18, 2025
Bachelor of Commerce at University of Pune
January 11, 2030 - September 18, 2025
UI/UX Design Career Track Certification at Springboard
January 1, 2023 - October 8, 2025
Web Development Certification at Seasoft Solutions, USA
January 1, 2016 - October 8, 2025
Software Quality Testing Certification at Seasoft Solutions, USA
January 11, 2030 - October 8, 2025
Bachelor of Commerce at University of Pune
January 11, 2030 - October 8, 2025
UI/UX Design Career Track Certification at Springboard
January 1, 2023 - September 1, 2023
Web Development Certification at SEASOFT SOLUTIONS, USA
January 1, 2016 - January 1, 2016
Software Quality Testing Certification at SEASOFT SOLUTIONS, USA
January 11, 2030 - October 8, 2025
Bachelor of Commerce at University of Pune
January 11, 2030 - October 8, 2025
UI/UX Design Career Track at Springboard
January 1, 2023 - October 14, 2025
Web Development Certification at Seasoft Solutions, USA
January 1, 2016 - October 14, 2025
Software Quality Testing Certification at Seasoft Solutions, USA
January 11, 2030 - October 14, 2025
Bachelor of Commerce at University of Pune
January 11, 2030 - October 14, 2025
Springboard UI/UX Design Career Track at Springboard
January 1, 2023 - September 1, 2023
Web Development Certification at Seasoft Solutions, USA
January 1, 2016 - January 1, 2016
Software Quality Testing Certification at Seasoft Solutions, USA
January 11, 2030 - October 14, 2025
Bachelor of Commerce at University of Pune
January 11, 2030 - October 14, 2025
UI/UX Design Career Track Certification at Springboard
January 1, 2023 - December 18, 2025
Web Development Certification at Seasoft Solutions, USA
January 1, 2016 - December 18, 2025
Software Quality Testing Certification at Seasoft Solutions, USA
January 11, 2030 - December 18, 2025
Bachelor of Commerce at University of Pune
January 11, 2030 - December 18, 2025

Qualifications

UI/UX Design Career Track Certification
January 1, 2023 - September 18, 2025
Web Development Certification
January 1, 2016 - September 18, 2025
Software Quality Testing Certification
January 11, 2030 - September 18, 2025
Bachelor of Commerce
January 11, 2030 - September 18, 2025
UI/UX Design Career Track Certification
January 1, 2023 - September 18, 2025
Web Development Certification
January 1, 2016 - September 18, 2025
Software Quality Testing Certification
January 11, 2030 - September 18, 2025
UI/UX Design Certification
January 1, 2023 - October 8, 2025
Web Development Certification
January 1, 2016 - October 8, 2025
UI/UX Design Career Track Certification
January 1, 2023 - September 1, 2023
Web Development Certification
January 1, 2016 - January 1, 2016
Software Quality Testing Certification
January 11, 2030 - October 8, 2025
UI/UX Design Career Track Certification
January 1, 2023 - October 14, 2025
Web Development Certification
January 1, 2016 - October 14, 2025
Software Quality Testing Certification
January 11, 2030 - October 14, 2025
Springboard UI/UX Design Career Track
January 1, 2023 - September 1, 2023
Web Development Certification
January 1, 2016 - January 1, 2016
Software Quality Testing Certification
January 11, 2030 - October 14, 2025
Bachelor of Commerce
January 11, 2030 - October 14, 2025
UI/UX Design Career Track Certification
January 1, 2023 - December 18, 2025
Web Development Certification
January 1, 2016 - December 18, 2025
Software Quality Testing Certification
January 11, 2030 - December 18, 2025

Industry Experience

Software & Internet, Gaming, Education, Financial Services, Media & Entertainment, Professional Services, Healthcare, Retail