I’m Nela Henzelová, a hospitality professional based in Levice, Slovakia, with hands-on experience in hotel restaurant service and guest communication. I take pride in providing friendly, professional customer service—taking orders, serving food and beverages efficiently, and handling guest requests calmly, especially during busy shifts and events. Alongside my hospitality work, I’m passionate about social media marketing and creating content that supports brand presence and promotions. I’ve studied marketing and business-related subjects, and I’m currently managing hotel social media accounts and editing/scheduling posts using AI tools to help deliver consistent, well-planned content.…

Nela Henzelová

I’m Nela Henzelová, a hospitality professional based in Levice, Slovakia, with hands-on experience in hotel restaurant service and guest communication. I take pride in providing friendly, professional customer service—taking orders, serving food and beverages efficiently, and handling guest requests calmly, especially during busy shifts and events. Alongside my hospitality work, I’m passionate about social media marketing and creating content that supports brand presence and promotions. I’ve studied marketing and business-related subjects, and I’m currently managing hotel social media accounts and editing/scheduling posts using AI tools to help deliver consistent, well-planned content.…

Available to hire

I’m Nela Henzelová, a hospitality professional based in Levice, Slovakia, with hands-on experience in hotel restaurant service and guest communication. I take pride in providing friendly, professional customer service—taking orders, serving food and beverages efficiently, and handling guest requests calmly, especially during busy shifts and events.

Alongside my hospitality work, I’m passionate about social media marketing and creating content that supports brand presence and promotions. I’ve studied marketing and business-related subjects, and I’m currently managing hotel social media accounts and editing/scheduling posts using AI tools to help deliver consistent, well-planned content.

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Language

Slovak
Fluent
English
Intermediate
Spanish; Castilian
Beginner

Work Experience

Social Media Content Creator at Golden Eagle Hotel, Levice, Slovakia
September 1, 2025 - Present
Manage hotel social media accounts and create/edit content, including using AI tools. Plan, schedule, and publish posts to support brand presence and promotions. Collaborate with staff to promote services, events, and offers.
Waitress (full-time) at Hotel Golden Eagle (Levice, Slovakia)
January 1, 2025 - Present
Provide professional customer service in a hotel restaurant environment. Take orders and serve food and beverages efficiently while communicating clearly with both local and international guests. Handle customer requests and resolve issues professionally. Work effectively in a fast-paced, team-oriented environment. Support the service team with daily operational tasks and gained experience in guest interaction and hospitality standards.
Waitress (part-time) at Hotel Golden Eagle (Levice, Slovakia)
February 10, 2020 - May 1, 2025
Assisted with serving guests during busy shifts and events and supported the service team with daily operational tasks. Gained experience in customer interaction and hospitality standards, strengthening reliability, teamwork, and problem-solving under pressure.

Education

Bachelor Degree in Tourism Management at University of Ss. Cyril and Methodius in Trnava, Slovakia
September 1, 2022 - May 1, 2025
Bachelor of Management in Tourism and Hospitality (full-time) at University of Ss. Cyril and Methodius
January 1, 2022 - January 1, 2025
Marketing in Tourism and Hospitality at Secondary Vocational School of Technology and Services
September 1, 2018 - May 1, 2022

Qualifications

Add your qualifications or awards here.

Industry Experience

Travel & Hospitality, Media & Entertainment, Professional Services, Education