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I am a PMP-certified Senior Project Manager and Scrum Master with more than twenty years of experience delivering IT, telecommunications, and services innovation across global markets. I enable and drive high-quality, on-time delivery by coordinating cross-functional teams, translating business needs into actionable technical plans, and partnering with sales and revenue teams to ensure value is realized for customers. I excel at seeing the big picture, then drilling into feasibility details to turn strategy into executable roadmaps. I value knowledge sharing, collaboration, and practical, customer-focused outcomes, and I enjoy simplifying complex challenges into clear, measurable success criteria for diverse stakeholders.…I am a PMP-certified Senior Project Manager and Scrum Master with more than twenty years of experience delivering IT, telecommunications, and services innovation across global markets. I enable and drive high-quality, on-time delivery by coordinating cross-functional teams, translating business needs into actionable technical plans, and partnering with sales and revenue teams to ensure value is realized for customers. I excel at seeing the big picture, then drilling into feasibility details to turn strategy into executable roadmaps. I value knowledge sharing, collaboration, and practical, customer-focused outcomes, and I enjoy simplifying complex challenges into clear, measurable success criteria for diverse stakeholders.

Maroun Dib

Project Manager, Product Designer, Content Creator, +2

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I am a PMP-certified Senior Project Manager and Scrum Master with more than twenty years of experience delivering IT, telecommunications, and services innovation across global markets. I enable and drive high-quality, on-time delivery by coordinating cross-functional teams, translating business needs into actionable technical plans, and partnering with sales and revenue teams to ensure value is realized for customers. I excel at seeing the big picture, then drilling into feasibility details to turn strategy into executable roadmaps. I value knowledge sharing, collaboration, and practical, customer-focused outcomes, and I enjoy simplifying complex challenges into clear, measurable success criteria for diverse stakeholders.…I am a PMP-certified Senior Project Manager and Scrum Master with more than twenty years of experience delivering IT, telecommunications, and services innovation across global markets. I enable and drive high-quality, on-time delivery by coordinating cross-functional teams, translating business needs into actionable technical plans, and partnering with sales and revenue teams to ensure value is realized for customers. I excel at seeing the big picture, then drilling into feasibility details to turn strategy into executable roadmaps. I value knowledge sharing, collaboration, and practical, customer-focused outcomes, and I enjoy simplifying complex challenges into clear, measurable success criteria for diverse stakeholders.

Available to hire

I am a PMP-certified Senior Project Manager and Scrum Master with more than twenty years of experience delivering IT, telecommunications, and services innovation across global markets. I enable and drive high-quality, on-time delivery by coordinating cross-functional teams, translating business needs into actionable technical plans, and partnering with sales and revenue teams to ensure value is realized for customers.

I excel at seeing the big picture, then drilling into feasibility details to turn strategy into executable roadmaps. I value knowledge sharing, collaboration, and practical, customer-focused outcomes, and I enjoy simplifying complex challenges into clear, measurable success criteria for diverse stakeholders.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Language

English

Fluent

Work Experience

Senior Project Manager - AI projects at Behavox

January 1, 2023 - Present

Delivering people analytics projects targeting the financial sector worldwide. Responsible for enabling and enforcing seamless delivery of the Behavox Platform with a high degree of efficiency and quality across a large and diverse customer base. Collaborate with the revenue organization to lead end-to-end execution of technical and business-focused deliverables, driving decisions to ensure the delivery team can effectively execute project plans.

Senior Project Manager/Scrum Master - Traffic Management

June 1, 2021 - December 1, 2022

Project Roadmap Planning (Adaptive traffic management, artificial intelligence). Managing the traffic light management system project (Train, Bus, Police and Firemen preemptions). Led the installation and management of IP camera systems to monitor traffic. Utilizing Azure DevOps to manage the project in agile mode. Upgrading to IoT Edge Cloud management system. Preparing the roadmap towards the tramway in 2028.

Technology Project Manager/Scrum Master (IT. Telecom) at Groupe Desjardins

June 1, 2020 - June 1, 2021

Managed the upgrade project for Desjardins' insurance agencies from IPVPN to SDWAN. Led several security tightening projects within the internal network, its communication with technology partners as well as employee access to Desjardin's network (Pulse Secure). Led the resolution committee for infrastructure and telecom problems arising after the deployment of three data centers (Montreal, Levis, Toronto). Utilized Jira and Confluence to manage the project.

Project Management Consultant/Scrum Master at Lurner Inc.

May 1, 2018 - May 1, 2020

Developed a business-to-consumer eCommerce model, built business and marketing plans, and identified KPIs for major features. Developed several cloud computing SAAS pricing models and managed the implementation of multiple eCommerce sites across several countries, linking procurement processes and finance (Procure to Pay).

Product and Project Manager (Telecom) at Saudi Telecommunications Company (STC)

November 1, 2013 - April 1, 2018

Spearheaded end-to-end implementation of telecom equipment for multiple large-scale projects, coordinating cross-functional teams to ensure timely deployment. Implemented Policy Charging and Control across Enterprise Unit; launched Machine-to-Machine Platform; set Mobile Data Strategy for the Enterprise Business Unit; performed value chain analysis for the banking industry for POS in the kingdom; set product vision and strategy; conducted competitive analysis and market trend research.

Telecom Innovation Manager at Alfa Telecom

July 1, 2011 - November 1, 2013

Implemented the vision and strategy for innovation. Set up Cloud Strategy and Content Strategy (educational, health). Defined the vision and roadmap for Network and IT; Achievements include developing an innovation portal for internal employees.

Telecom Manager at Nokia

June 1, 2006 - August 1, 2009

Customer support manager responsible for submissions, negotiations, and improvement of support contracts with regional operators. Managed a team of engineers serving Nokia customers. Prepared training methods for 13 engineers (new and experienced) per Nokia requirements for international customer support. Negotiated internal contracts with Nokia’s customers for the profitable use of engineers.

Product and Project Manager (Telecom) at Saudi Telecommunications Company (STC)

October 1, 2003 - June 1, 2006

Worked with STC on launching Value Added Services targeting the business segment. Led end-to-end implementations of telecom equipment for multiple large-scale projects, ensuring timely and efficient deployment. Successfully managed deployments such as Mobile VPN, Automatic Vehicle Location, Prepaid Charging for postpaid subscribers, and Data SIM for telemetering applications.

Telecom Support Manager at Ericsson

August 1, 1998 - September 1, 2003

Customer support manager responsible for tendering, negotiating, and enhancing support contracts with regional operators. Managed a team of engineers supporting the Middle East, Africa, Europe, and China. Negotiated internal contracts and supported Ericsson’s clients in implementing value-added services such as prepaid systems and mobile virtual numbers.