Available to hire
Hi there! I’m Nerea Casanova, a hospitality professional with nearly seven years of reception and guest services experience, currently based in Dublin. I thrive in fast-paced environments, lead teams, and ensure smooth daily operations while delivering excellent customer experiences.
I hold a Bachelor’s Degree in Tourism Education from Rovira i Virgili University (Spain) and have a proven track record coordinating bookings, handling payments, onboarding staff, and maintaining high service standards. I’m passionate about building strong customer relationships and continuously improving processes.
Work Experience
Waitress at North The Address
January 1, 2023 - December 31, 2024Provided hospitality service, supported customer service operations, assisted with onboarding and shift planning, and contributed to a positive guest experience in Dublin.
Receptionist at Hotel Rull
January 1, 2016 - December 31, 2023Managed bookings, payments, and customer inquiries; checked guests in/out; maintained high service standards in a fast-paced hotel environment; assisted with daily operations and supported team coordination.
Education
Bachelor's Degree in Tourism Education at Universitat Rovira i Virgili (Spain)
January 1, 2015 - December 31, 2018Qualifications
Industry Experience
Travel & Hospitality, Professional Services, Education, Retail, Other
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