Available to hire
Hi there! I’m Harley Adlem-Robinson, a hardworking and motivated programmer with several years of experience using Visual Studio and Unity to build games and production tools. I’ve also designed websites and created music, and I’m eager to contribute to a team with a collaborative spirit.
I’m passionate about delivering solid, user-friendly software and production workflows. I thrive in fast-paced environments and love solving problems as part of a team, growing my skills and helping others succeed.
Work Experience
Graphic Designer & Video Editor at SiIvaGunner
October 1, 2016 - PresentLed music production, video editing, graphics design, 3D modeling, and game development for the YouTube channel SiIvaGunner, enhancing content quality and engagement. Volunteered to complete unassigned segments, improving team efficiency. Collaborated with team members to ensure timely project completion.
Customer Support Manager at Tech Mahindra
February 1, 2025 - March 1, 2026Managed customer support operations, handling calls requiring managerial permissions, ensuring customer requests were addressed efficiently. Improved customer service quality by resolving escalated issues and providing exceptional service. Reduced call resolution time through streamlined processes and proactive problem-solving.
Tech Support
January 1, 2023 - January 1, 2024Assisted customers in troubleshooting and resolving issues with Shaw Direct television boxes and satellites, ensuring timely and effective solutions. Improved customer satisfaction and reduced issue resolution time through proactive support and problem-solving techniques.
Education
High School Diploma at Sisler High School
January 11, 2030 - March 25, 2026Qualifications
Industry Experience
Software & Internet, Media & Entertainment, Professional Services, Education, Gaming
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