Nur Faizah Syam

Led and managed the marketing team, providing guidance, mentorship, and performance management to ensure effective execution of marketing plans. Oversaw all marketing channels including digital marketing, traditional advertising, PR, content marketing, and events. Collaborated with sales, product development, and senior leadership teams to align marketing efforts with overall company objectives.

Managed and optimized multi-channel campaigns including SEO, SEM (Google Ads), email marketing, social media, content marketing, and display advertising. Analyzed campaign performance using tools like Google Analytics, Facebook Insights, and other digital marketing platforms to measure ROI and adjust strategies accordingly. Managed digital marketing budgets, tracked expenditures, and ensured campaigns stayed within financial parameters. Led and collaborated with cross-functional teams to ensure consistent brand messaging and campaign alignment.

Processed and managed ticket orders efficiently, ensuring timely and accurate ticket issuance (both e-tickets and physical tickets) while maintaining transaction records. Processed secure payments using various payment methods, following company protocols for financial transactions.