Available to hire
Hi, I’m Nikolay Zahariev, founder of ViralKlient, where we blend AI-driven automation with a human touch to accelerate social media growth for brands, influencers, and businesses. I design tailored automation strategies that boost engagement, attract targeted leads, and elevate online presence while preserving authenticity.
I help clients scale smarter and faster by combining automation with strategic marketing expertise, delivering measurable results and sustainable growth.
Experience Level
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Language
English
Fluent
Bulgarian
Fluent
Russian
Intermediate
Work Experience
Founder at ViralKlient
January 1, 2020 - November 18, 2025Founder of ViralKlient, an automation agency blending technology and human expertise to drive social media growth. Lead a team of 9 marketers, overseeing campaign strategy, execution, and performance optimization; collaborate with partner agencies globally to deliver insights and cutting-edge solutions. Focus areas include paid advertising, retention strategies, and conversion-focused funnels to boost sales and long-term brand loyalty.
Digital Marketing Specialist at Mapiac
January 1, 2020 - January 1, 2020Managed and grew multiple client accounts by developing digital marketing strategies across social media, email, and paid channels, increasing engagement, leads, and brand visibility. Drove growth through content optimization, automated email flows, loyalty programs, and re-engagement initiatives; analyzed performance data to exceed KPIs and collaborated with creative teams to deliver cohesive campaigns.
Subject Matter Expert - Auto Claims at AIG
June 1, 2017 - June 1, 2017Subject Matter Expert for auto claims, handling complex cases, negotiations, and escalations. Negotiated settlements and provided guidance to peers and leadership on nuanced claim scenarios. Recognized for high performance and rapid progression to SME role, delivering accurate and client-focused resolutions.
Account Manager at Geotrading Ltd.
November 1, 2015 - November 1, 2015Account Manager for a trade company specializing in industrial lubricants and mining supplies. Managed full sales and delivery cycles, built relationships with procurement teams, and ensured timely order processing. Coordinated with logistics, suppliers, and internal teams to meet specifications and deadlines, driving customer satisfaction in a fast-paced B2B environment.
Key Account Management Specialist at denicom
May 1, 2012 - May 1, 2012Key Account Management Specialist for DIY retail accounts focusing on Henkel construction supplies. Oversaw onboarding to delivery, coordinating with merchandisers, logistics, and suppliers to maintain stock and shelf presence. Resolved operational challenges and strengthened long-term client relationships.
KYC & Fraud Analyst at Efbet – Brobet Ltd
June 1, 2024 - PresentKYC & AML onboarding support, including thorough CDD/EDD reviews, monitoring suspicious transactions, reviewing and validating customer documentation for accuracy and authenticity, and collaborating with compliance to address regulatory changes and improve KYC/AML processes. Night shift responsibilities and safeguarding onboarding flow as part of the continuous risk management framework.
CEO at ViralKlient Marketing
February 1, 2017 - PresentStrategic social media planning, content creation & management, client consultation & relationship management, paid advertising campaigns, automation of growth strategies, and data analysis & performance tracking to drive engagement and brand growth.
Claims Analyst / Claims Handler - Financial Lines (CDD) at AIG
September 1, 2013 - April 1, 2017Investigate, negotiate and settle financial lines claims; risk assessment and monitoring of high-risk accounts; in-depth research on company profiles and criminal records; supporting claims adjusters with documentation, reporting, and case monitoring.
Digital Marketing Specialist at Mapiac
January 1, 2018 - January 1, 2020Managed digital marketing campaigns and growth initiatives, delivering engagement and lead-generation improvements across social media and digital channels.
Auto Claims Specialist at AIG SME UK
January 1, 2016 - June 1, 2017Handled auto claims processes, investigated cases, and coordinated with clients and internal teams in the UK market to ensure efficient claims resolution.
Account Manager at Geotrading Ltd.
July 1, 2012 - November 1, 2015Managed key client relationships, coordinated service delivery, and drove account growth across geographic regions.
Key Account Management Specialist at denicom
August 1, 2008 - May 1, 2012Led key account management activities, maintained client satisfaction, and supported strategic partnerships.
Education
Bachelor of Business Administration - BBA at Ithaca College
January 1, 2006 - January 1, 2008Bachelor's degree, Business Administration and Management, General at Tompkins Cortland Community College
January 1, 2004 - January 1, 2006High School Diploma at Newfield Senior High School
January 1, 2003 - January 1, 2004Bachelor of Business Administration at Ithaca College
January 1, 2003 - January 1, 2007Bachelor of Business Administration - BBA at Ithaca College
January 1, 2006 - December 31, 2008Bachelor's degree at Tompkins Cortland Community College
January 1, 2004 - December 31, 2006High School Diploma at Newfield Senior High School
January 1, 2003 - December 31, 2004Qualifications
ICA Specialist Certificate in Money Laundering Risk in Betting and Gaming
January 11, 2030 - November 18, 2025ICA Certification Online Gambling
January 1, 2024 - February 2, 2026AML / CFT Certificate
January 1, 2024 - February 2, 2026SME Certificate UK Auto Claims Adjuster
January 1, 2014 - February 2, 2026MS Office 2003 Certificate Basic
January 1, 2005 - February 2, 2026Industry Experience
Software & Internet, Professional Services, Media & Entertainment, Retail, Education, Gaming, Financial Services
Experience Level
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
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