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I’m a marketing professional with hands-on experience in content creation, social media management, and digital engagement. I’ve supported campaigns, filmed and edited short-form content, and helped maintain a strong customer experience through bilingual communication and coordinated day-to-day operations. I also bring event and media support experience, including planning and delivering an international program, managing logistics for senior delegates, and producing photos/videos for documentation and brand visibility (including LinkedIn and social channels). I enjoy turning feedback and insights into clear content and structured follow-up—so organizations can build trusted communities and drive measurable engagement.…I’m a marketing professional with hands-on experience in content creation, social media management, and digital engagement. I’ve supported campaigns, filmed and edited short-form content, and helped maintain a strong customer experience through bilingual communication and coordinated day-to-day operations. I also bring event and media support experience, including planning and delivering an international program, managing logistics for senior delegates, and producing photos/videos for documentation and brand visibility (including LinkedIn and social channels). I enjoy turning feedback and insights into clear content and structured follow-up—so organizations can build trusted communities and drive measurable engagement.

Nhi Phi

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I’m a marketing professional with hands-on experience in content creation, social media management, and digital engagement. I’ve supported campaigns, filmed and edited short-form content, and helped maintain a strong customer experience through bilingual communication and coordinated day-to-day operations. I also bring event and media support experience, including planning and delivering an international program, managing logistics for senior delegates, and producing photos/videos for documentation and brand visibility (including LinkedIn and social channels). I enjoy turning feedback and insights into clear content and structured follow-up—so organizations can build trusted communities and drive measurable engagement.…I’m a marketing professional with hands-on experience in content creation, social media management, and digital engagement. I’ve supported campaigns, filmed and edited short-form content, and helped maintain a strong customer experience through bilingual communication and coordinated day-to-day operations. I also bring event and media support experience, including planning and delivering an international program, managing logistics for senior delegates, and producing photos/videos for documentation and brand visibility (including LinkedIn and social channels). I enjoy turning feedback and insights into clear content and structured follow-up—so organizations can build trusted communities and drive measurable engagement.

Available to hire

I’m a marketing professional with hands-on experience in content creation, social media management, and digital engagement. I’ve supported campaigns, filmed and edited short-form content, and helped maintain a strong customer experience through bilingual communication and coordinated day-to-day operations.

I also bring event and media support experience, including planning and delivering an international program, managing logistics for senior delegates, and producing photos/videos for documentation and brand visibility (including LinkedIn and social channels). I enjoy turning feedback and insights into clear content and structured follow-up—so organizations can build trusted communities and drive measurable engagement.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Advanced

Vietnamese

Fluent

Work Experience

Content Creator / Video & Photo Support (Social Media) at Ceramic Club (Content Marketing)

January 1, 2025 - December 31, 2025

Supported customer experience in a service-focused environment while assisting Marketing and Media teams with content production. Filmed content and contributed ideas for TikTok, including supporting the channel “Chuyện ở câu lạc bộ gốm” (Stories at the Ceramic Club). Photographed products for Instagram posts and stories, helping increase brand visibility and engagement through timely, platform-appropriate visuals.

Assistant Event Planner at Edinburgh Napier University (Freelance/University program support)

January 1, 2025 - December 31, 2025

Worked with the organizing committee to plan and deliver an international program focused on innovation, policy, and sustainable development. Provided bilingual translation (English–Vietnamese and Vietnamese–English) for program materials and internal communications. Coordinated meeting room logistics including scheduling, room setup, and on-site support for senior delegates. Designed and translated survey questions and feedback content to support evidence-based evaluation of program outcomes. Photographed and filmed program activities and meetings for documentation and communication on LinkedIn and other channels.

Content Creator & Marketing/Media Support (Ceramic Club) at Ceramic Club

January 1, 2025 - December 31, 2025

Supported customer experience in a service-focused environment. Assisted the Marketing and Media teams by filming content, generating ideas, and contributing to the TikTok channel “Chuyện ở câu lạc bộ gốm”. Photographed products for Instagram posts and stories to support social promotion and engagement. Focused on producing timely, platform-ready visuals that align with brand presence across social channels.

Assistant Event Planner at Freelance / Edinburgh Napier University (Event Program)

January 1, 2025 - December 31, 2025

Assisted the organizing committee to plan and deliver an international program focused on innovation, policy, and sustainable development. Provided bilingual translation (English–Vietnamese and Vietnamese–English) for program materials and selected internal communications. Coordinated meeting room logistics, including scheduling, room setup, and on-site support for senior delegates. Designed and translated survey questions and feedback content to support evidence-based evaluation of program outcomes. Photographed and filmed program activities and meetings for documentation and communications, including LinkedIn usage.

Marketing, Class Assistant & Customer Service at UP English Center - Sustainable English

January 1, 2022 - December 31, 2023

Coordinated with the marketing team to support promotional campaigns, advertising events, and parent–student engagement activities. Assisted in managing customer enquiries across online platforms to maintain a positive customer experience. Liaised with internal departments to address customer feedback and operational issues, supporting smooth campaign execution. Supported teachers during lessons and contributed to on-ground delivery and customer touchpoints.

Marketing, Class Assistant & Customer Service at UP English Center Sustainable English

January 1, 2022 - December 31, 2023

Coordinated with the Marketing team to support promotional campaigns, advertising events, and parent–student engagement activities. Assisted in managing customer enquiries across online platforms, contributing to a positive brand and customer experience. Liaised with internal departments to address customer feedback and operational issues, supporting smooth campaign execution. Supported teachers during lessons and contributed to on-ground delivery of educational services and customer touchpoints.

Personal Content Creator (TikTok & Threads) at Self-directed

January 1, 2021 - December 31, 2025

Created trend-led, relatable content for TikTok and Threads. Achieved 806.8K views and 64.8K likes on a TikTok video, and 5.8K likes on Threads posts, demonstrating strong organic engagement potential through consistent content production and audience awareness.

Content Creator & Teaching Assistant at Teacher Lai Tien Minh’s Page

January 1, 2021 - December 31, 2022

Created media content and managed page posts across social platforms. Wrote articles, generated content ideas, and researched information for educational content. Tracked trends and produced timely, informational posts. Filmed and photographed classroom activities and uploaded stories to increase engagement and brand awareness. Supported classroom needs and assisted teachers with day-to-day tasks.