Hi, I’m Nhung, a ISTQB certified Senior Software QA Engineer with over 15 years of experience across web applications, SaaS platforms, and AI-based systems. I work across both frontend and backend testing, encompassing manual and automated approaches, and I’m highly skilled at crafting comprehensive test cases that drive quality and reliability. I’ve led multi-layer validation efforts, API and database testing, and I’m proficient with Selenium, Cypress, and Jest snapshot testing. I thrive on identifying critical issues early and collaborating with cross-functional teams to resolve them quickly. I’m committed to delivering high-quality software that meets business needs and user expectations, and I enjoy mentoring junior testers to help them grow and contribute effectively.

CAO THI TUYET NHUNG

Hi, I’m Nhung, a ISTQB certified Senior Software QA Engineer with over 15 years of experience across web applications, SaaS platforms, and AI-based systems. I work across both frontend and backend testing, encompassing manual and automated approaches, and I’m highly skilled at crafting comprehensive test cases that drive quality and reliability. I’ve led multi-layer validation efforts, API and database testing, and I’m proficient with Selenium, Cypress, and Jest snapshot testing. I thrive on identifying critical issues early and collaborating with cross-functional teams to resolve them quickly. I’m committed to delivering high-quality software that meets business needs and user expectations, and I enjoy mentoring junior testers to help them grow and contribute effectively.

Available to hire

Hi, I’m Nhung, a ISTQB certified Senior Software QA Engineer with over 15 years of experience across web applications, SaaS platforms, and AI-based systems. I work across both frontend and backend testing, encompassing manual and automated approaches, and I’m highly skilled at crafting comprehensive test cases that drive quality and reliability. I’ve led multi-layer validation efforts, API and database testing, and I’m proficient with Selenium, Cypress, and Jest snapshot testing.

I thrive on identifying critical issues early and collaborating with cross-functional teams to resolve them quickly. I’m committed to delivering high-quality software that meets business needs and user expectations, and I enjoy mentoring junior testers to help them grow and contribute effectively.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
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Language

English
Fluent

Work Experience

Senior Software QA Engineer at Freelancer
September 1, 2019 - Present
Analyzed business requirements and functional specifications to ensure complete test coverage. Designed test cases and executed tests across multiple environments. Conducted API/GraphQL API testing using Postman; verified API responses against databases; ensured consistency across multi-layered services and end-to-end workflows. Identified and investigated bugs by analyzing logs and services, documenting reproduction steps, and suggesting potential solutions. Developed and maintained UI automation with Selenium and Cypress. Supported team members by reviewing test cases and mentoring new members. Provided detailed bug reports and test summary reports.
Senior Quality Control Engineer at Harveynash Vietnam
July 1, 2014 - August 1, 2019
Analyzed business requirements and clarified them with customers and the BA team. Designed and executed test strategies, plans, scenarios, and checklists. Performed Smoke, Functional, Integration, GUI, Database, Localization, Cross-Browser, and Regression Testing on QA and UAT environments. Conducted REST API testing using Postman and SOAP API testing using SOAPUI. Verified change requests, tracked defects, and provided bug reports, test reports, and sprint summaries. Worked on-site at the UK customer’s headquarters for one month to facilitate product handover and knowledge transfer. Mentored and trained QA team members; led a QA team of 3–5 members following Scrum processes. Collaborated closely with developers and business analysts to clarify requirements and resolve issues.
Software Testing Engineer at GrapeCity Vietnam
July 1, 2009 - May 1, 2014
Worked on a project that develops a spreadsheet component for Visual Studio .NET. Performed requirement analysis. Documented test cases and conducted peer reviews. Executed tests across various environments. Wrote automation test scripts for general features using C# on Telerik Testing Framework. Performed smoke testing and installation tests. Prepared daily test execution and bug reports.
Software Developer at FPT Software
September 1, 2006 - May 1, 2009
Worked on a project that develops and maintains car navigation embedded software. Collaborated with customers to clarify requirements. Created detailed feature designs and performed peer reviews. Implemented features using C and C#. Performed unit testing. Prepared summary reports.
Senior Software Testing Engineer at Cognni Israel
November 1, 2020 - October 1, 2025
Analyzed business requirements and functional specifications to ensure complete test coverage. Designed and maintained test cases and test data for sprint user stories. Executed tests across multiple environments, including API and frontend validations. Performed API testing using Postman; verified API responses against databases, ensured consistency across multi-layered services, and validated end-to-end workflows. Conducted GraphQL API testing and automated validation of core queries using Jest Snapshots. Implemented and maintained Selenium-based frontend regression tests. Identified and investigated bugs by analyzing logs and services, documenting reproduction steps, and proposing solutions. Delivered detailed bug reports and test summary reports, and mentored junior QA members for onboarding.

Education

Bachelor of Electronics and Telecommunications at Hanoi National University
January 1, 2002 - January 1, 2006
Bachelor of Electronics and Telecommunications at Hanoi National University
January 1, 2002 - January 1, 2006

Qualifications

ISTQB Certification
January 1, 2014 - December 19, 2025
ISTQB certification
January 1, 2014 - December 25, 2025

Industry Experience

Software & Internet, Retail, Education, Professional Services, Media & Entertainment

Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
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