I'm a marketing professional with several years of experience creating content, managing social media channels, and delivering campaigns that drive real engagement. Currently working as a Marketing & Communications Manager, I've helped brands grow their online presence through strategic content, audience engagement, and creative storytelling. I've managed social media for a major transport company, delivering campaigns that reached large audiences and generated significant engagement, including a Taylor Swift Edinburgh campaign that achieved over 1 million impressions. Whether you need UGC-style content, social media management, content planning, copywriting, or campaign support, I bring a blend of creativity, strategy, and proven marketing expertise to every project.

Nicola Mearns

I'm a marketing professional with several years of experience creating content, managing social media channels, and delivering campaigns that drive real engagement. Currently working as a Marketing & Communications Manager, I've helped brands grow their online presence through strategic content, audience engagement, and creative storytelling. I've managed social media for a major transport company, delivering campaigns that reached large audiences and generated significant engagement, including a Taylor Swift Edinburgh campaign that achieved over 1 million impressions. Whether you need UGC-style content, social media management, content planning, copywriting, or campaign support, I bring a blend of creativity, strategy, and proven marketing expertise to every project.

Available to hire

I’m a marketing professional with several years of experience creating content, managing social media channels, and delivering campaigns that drive real engagement. Currently working as a Marketing & Communications Manager, I’ve helped brands grow their online presence through strategic content, audience engagement, and creative storytelling.

I’ve managed social media for a major transport company, delivering campaigns that reached large audiences and generated significant engagement, including a Taylor Swift Edinburgh campaign that achieved over 1 million impressions.

Whether you need UGC-style content, social media management, content planning, copywriting, or campaign support, I bring a blend of creativity, strategy, and proven marketing expertise to every project.

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Language

English
Fluent

Work Experience

Hairdresser
January 1, 2009 - December 31, 2013
Provided hair styling, cutting, coloring and customer service in a busy salon environment.
Passenger Service Agent
January 1, 2013 - December 31, 2014
Delivered passenger services in a fast-paced travel setting, assisting customers with check-in and queries.
Swissport Supervisor at Swissport (Edinburgh Airport)
January 1, 2014 - December 31, 2015
Supervised check-in and boarding processes, managed staff, and ensured safety and service standards.
Ticket Desk Agent at Swissport (Edinburgh Airport)
January 1, 2017 - December 31, 2018
Handled ticketing issues, rebooking, and passenger assistance, including multi-cultural interactions and disruptions.
Tram Driver at Edinburgh Trams
January 1, 2018 - Present
Drove trams, performed pre-use checks, ensured safety, and managed on-track incidents with a focus on customer service.
Marketing Assistant & Graphic Designer at Edinburgh Trams
January 1, 2019 - December 31, 2022
Supported the Marketing Manager with the delivery of the marketing strategy, conducted market research, planned quarterly marketing calendars, and produced targeted email campaigns for events and products. Created print, online, radio, mobile, and outdoor advertising; coordinated campaigns and events; maintained KPIs and evaluated outcomes; collaborated with agencies and vendors; contributed to content and asset creation across channels.
Assistant Marketing Manager & Graphic Designer at Edinburgh Trams
January 1, 2022 - Present
Managed the marketing strategy and individual campaigns; planned and created marketing materials; analyzed data and market research; organized events; produced targeted email campaigns for Edinburgh Trams products; created and distributed print, online, radio, mobile, and outdoor advertising; developed content across social and digital channels; led internal branding efforts and stakeholder communications.

Education

CIM Level 4 Digital Marketing at Edinburgh College / CIM
January 11, 2030 - June 25, 2026
Level 2 in Digital Promotion for Business Creative Studios at Kelvin College
January 11, 2030 - June 25, 2026
Adobe Illustrator Training Course at Derby
January 11, 2030 - June 25, 2026
Google Analytics – Beginners Course at Online / Google
January 11, 2030 - June 25, 2026
HLTAID001/002/003/004 First Aid at St Johns First Aid
January 11, 2030 - June 25, 2026
Standard Grades at Broxburn Academy
January 1, 2005 - January 1, 2009

Qualifications

HLTAID001/002/003/004 First Aid
January 11, 2030 - June 25, 2026
CIM Level 4 Digital Marketing
January 11, 2030 - June 25, 2026
Adobe Illustrator Training Course
January 11, 2030 - June 25, 2026
Google Analytics – Beginners Course
January 11, 2030 - June 25, 2026
Standard Grades (Broxburn Academy)
January 1, 2005 - January 1, 2009

Industry Experience

Media & Entertainment, Travel & Hospitality, Professional Services, Education, Retail