I'm Nicholas Gigliotti, a fourth-year student at the University of Toronto Mississauga, pursuing a double major in Communications, Culture and Information Technology (CCIT) and Technology, Coding and Society (TCS). I maintain a CGPA of 3.78 and focus on digital media development, graphic design, and marketing. I currently work as Gate Staff at Rogers Centre, delivering empathetic customer service in a fast-paced environment and collaborating with coworkers to ensure a smooth experience for fans. My background includes leading a three-person student game development team for a Sheridan College contest, managing project timelines, and delivering clear storytelling for a video game. I’ve earned Dean’s List honors at the University of Toronto Mississauga for three consecutive years, honed time-management and presentation skills, and enjoy applying creative problem solving to marketing and design challenges. I’m excited to bring my communication and collaboration strengths to Twine as a Social Media Marketing Specialist.

Nicholas Gigliotti

I'm Nicholas Gigliotti, a fourth-year student at the University of Toronto Mississauga, pursuing a double major in Communications, Culture and Information Technology (CCIT) and Technology, Coding and Society (TCS). I maintain a CGPA of 3.78 and focus on digital media development, graphic design, and marketing. I currently work as Gate Staff at Rogers Centre, delivering empathetic customer service in a fast-paced environment and collaborating with coworkers to ensure a smooth experience for fans. My background includes leading a three-person student game development team for a Sheridan College contest, managing project timelines, and delivering clear storytelling for a video game. I’ve earned Dean’s List honors at the University of Toronto Mississauga for three consecutive years, honed time-management and presentation skills, and enjoy applying creative problem solving to marketing and design challenges. I’m excited to bring my communication and collaboration strengths to Twine as a Social Media Marketing Specialist.

Available to hire

I’m Nicholas Gigliotti, a fourth-year student at the University of Toronto Mississauga, pursuing a double major in Communications, Culture and Information Technology (CCIT) and Technology, Coding and Society (TCS). I maintain a CGPA of 3.78 and focus on digital media development, graphic design, and marketing. I currently work as Gate Staff at Rogers Centre, delivering empathetic customer service in a fast-paced environment and collaborating with coworkers to ensure a smooth experience for fans.

My background includes leading a three-person student game development team for a Sheridan College contest, managing project timelines, and delivering clear storytelling for a video game. I’ve earned Dean’s List honors at the University of Toronto Mississauga for three consecutive years, honed time-management and presentation skills, and enjoy applying creative problem solving to marketing and design challenges. I’m excited to bring my communication and collaboration strengths to Twine as a Social Media Marketing Specialist.

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Language

English
Fluent

Work Experience

Gate Staff at Rogers Centre
April 1, 2022 - Present
Proactively resolved customer issues in a timely manner, leading to satisfied fans and higher team morale. Engaged in high-quality customer service in a fast-paced environment, driving efficiency in getting fans into the ballpark. Aided customers with special needs and accommodations by escorting them to designated entrances and offering stadium navigation in a respectful manner. Multitasked by managing several scanners at one time while maintaining a welcoming demeanor. Utilized various forms of technology (ticket scanners, mobile devices) to help fans navigate the Rogers Centre ticketing system.
Cooperative Education Student at World Wide College Tours
July 1, 2021 - Present
Produced advertising posters for upcoming events and material that appeals to their social media followers, which led to higher engagement. Analyzed international education systems to be later used as data for the company’s college fairs. Collaborated with the marketing team to ensure my designs matched the company aesthetics, ensuring tonal and thematic consistency. Established a company Reddit account to expand social media presence, which led to new insights that help improve college fairs.
Student Game Developer at Sheridan College
January 23, 2020 - Present
Collaborated with two other students to create a video game that was entered into a competition at Sheridan College, receiving praise from judges. Managed the project timeline to organize all activities and maintain team morale. Wrote the main story for the video game, ensuring it met the competition’s theme.
Volunteer / Event Coordinator at St. Joan of Arc Catholic Secondary School
September 1, 2019 - December 20, 2019
Active participant in meetings to assist in brainstorming and organization of the convention. Created an advertising poster using graphic design skills, which led to high social media engagement and more event attendees. Organized the video game tournament, including tracking participants, setting up gaming consoles, and assisting participants with technical issues.

Education

Double Major in Communications, Culture and Information Technology (CCIT) and Technology, Coding and Society (TCS) at University of Toronto Mississauga
January 1, 2022 - December 30, 2025

Qualifications

Dean's List Scholar
January 1, 2023 - January 1, 2025

Industry Experience

Media & Entertainment, Education, Professional Services, Software & Internet