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I am a multidisciplinary business operations and general management professional with a BS in Mathematics, combining hands-on restaurant and bar operations leadership with quantitative data and financial analysis. I coordinate teams, streamline day-to-day workflows, and ensure strong customer service and operational standards. I support business growth through budgeting, expense monitoring, inventory and supplier coordination, and marketing initiatives (including social media and short-form video content). I also bring research documentation skills and a data-driven mindset for interpreting business metrics and producing clear reports.…I am a multidisciplinary business operations and general management professional with a BS in Mathematics, combining hands-on restaurant and bar operations leadership with quantitative data and financial analysis. I coordinate teams, streamline day-to-day workflows, and ensure strong customer service and operational standards. I support business growth through budgeting, expense monitoring, inventory and supplier coordination, and marketing initiatives (including social media and short-form video content). I also bring research documentation skills and a data-driven mindset for interpreting business metrics and producing clear reports.

Nicole R. Cruz

Project Manager, Data Analyst, Social Media Manager, +1

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I am a multidisciplinary business operations and general management professional with a BS in Mathematics, combining hands-on restaurant and bar operations leadership with quantitative data and financial analysis. I coordinate teams, streamline day-to-day workflows, and ensure strong customer service and operational standards. I support business growth through budgeting, expense monitoring, inventory and supplier coordination, and marketing initiatives (including social media and short-form video content). I also bring research documentation skills and a data-driven mindset for interpreting business metrics and producing clear reports.…I am a multidisciplinary business operations and general management professional with a BS in Mathematics, combining hands-on restaurant and bar operations leadership with quantitative data and financial analysis. I coordinate teams, streamline day-to-day workflows, and ensure strong customer service and operational standards. I support business growth through budgeting, expense monitoring, inventory and supplier coordination, and marketing initiatives (including social media and short-form video content). I also bring research documentation skills and a data-driven mindset for interpreting business metrics and producing clear reports.

Available to hire

I am a multidisciplinary business operations and general management professional with a BS in Mathematics, combining hands-on restaurant and bar operations leadership with quantitative data and financial analysis. I coordinate teams, streamline day-to-day workflows, and ensure strong customer service and operational standards.

I support business growth through budgeting, expense monitoring, inventory and supplier coordination, and marketing initiatives (including social media and short-form video content). I also bring research documentation skills and a data-driven mindset for interpreting business metrics and producing clear reports.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Work Experience

Creative Video Editor at The EFXpert

January 1, 2026 - Present

Edited short-form video content for Reels and TikTok, specializing in talking-head and podcast-style videos. Selected key moments and refined pacing, structure, and flow to create engaging content optimized for social media audiences. Edited and formatted assets using CapCut and Canva to ensure polished presentation and platform-consistent output.

On-the-Job Trainee – Consumer Protection Division at Department of Trade and Industry (DTI)

January 1, 2025 - January 1, 2025

Monitored consumer complaint records and assisted in documenting and tracking case progress. Prepared training materials, reports, and administrative documents for seminars and business development events. Researched, verified, and updated business establishment contact information to maintain accurate organizational records and databases.

General Manager – Restaurant & Bar Operations at Zhulok Resto Bar

January 1, 2023 - January 1, 2026

Oversaw overall restaurant and bar operations to ensure smooth daily workflow and efficient service delivery. Managed and coordinated staff through scheduling, task delegation, performance monitoring, training, and day-to-day operational support. Handled business and financial operations including budgeting, expense monitoring, inventory control, supplier coordination, and cost management. Led marketing and business development initiatives, including social media management, promotional campaigns, customer engagement, and events supporting brand visibility and sales.

Virtual Assistant – Social Media Manager at Ponos-Moguls

January 1, 2022 - January 1, 2023

Created marketing materials and social media graphics using Canva to support promotional and client communication needs. Edited short-form promotional videos using CapCut for social media and digital marketing content. Managed Facebook page content, scheduled posts, and monitored audience engagement. Supported lead generation and client follow-ups through social media and messaging tools.