Available to hire
I’m Nicole Gao, a Vancouver-based UX/UI Designer with over three years of experience crafting user-centered solutions for CRM systems, e-commerce platforms, and B2B tools. I love turning complex workflows into intuitive interfaces that drive business outcomes.
With a business background and hands-on experience building design systems, conducting user research, and collaborating across product, engineering, and marketing teams, I thrive in fast-paced environments and enjoy guiding projects from concept to code.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Language
English
Fluent
Work Experience
UX/UI Designer at Soo Knit Zakka Home
January 1, 2025 - November 20, 2025Current role focusing on UX/UI design for an e-commerce storefront, including product pages, checkout flow, and brand-consistent interfaces.
UX/UI Designer at Soo Knit Zakka Home
January 1, 2025 - November 18, 2025UX/UI Designer responsible for product page layouts and brand-aligned UI.
Founder / UX/UI Designer at Soo Knit Zakka Home
January 1, 2025 - November 18, 2025Designed and managing an e-commerce store on Shopify from the ground up. Conducted competitor and user research to guide branding, product positioning, and website layout. Created all digital assets for product pages and social media using Canva and Figma.
UX/UI Designer at Maximizer Software Inc.
November 30, 2024 - November 30, 2024Designed CRM software for desktop and mobile, improving user engagement and task efficiency. Led diverse UX research initiatives, leveraging insights to make data-driven design decisions that improved product usability. Collaborated with cross-functional teams including product managers, developers, sales and marketers to align design solutions with business objectives. Developed and maintained a scalable design system, ensuring consistency across the platform. Partnered with developers to streamline design-to-code implementation, reducing iteration cycles.
UX/UI Designer at Maximizer Software Inc.
November 1, 2024 - November 1, 2024Designed CRM software for desktop and mobile, improving user engagement and task efficiency. Led diverse UX research initiatives, leveraging insights to make data-driven design decisions that improved product usability. Collaborated with cross-functional teams including product managers, developers, sales and marketers to align design solutions with business objectives. Developed and maintained a scalable design system, ensuring consistency across the platform. Partnered with developers to streamline design-to-code implementation, reducing iteration cycles.
UX/UI Designer at masLabor
May 31, 2022 - May 31, 2022Designed a B2B dashboard to improve workflow efficiency and collaboration. Conducted user interviews and observational research, synthesizing insights into actionable design improvements. Created high-fidelity mockups and prototypes, presenting solutions to stakeholders. Led a website redesign using Squarespace, aligning branding with user experience best practices.
UX/UI Designer at masLabor
May 1, 2022 - May 1, 2022Designed a B2B dashboard to improve workflow efficiency and collaboration. Conducted user interviews and observational research, synthesizing insights into actionable design improvements. Created high-fidelity mockups and prototypes, presenting solutions to stakeholders. Led a website redesign using Squarespace, aligning branding with user experience best practices.
UX/UI Designer at másLabor
May 1, 2022 - May 1, 2022Designed a B2B dashboard to improve workflow efficiency and collaboration. Conducted user interviews and observational research, synthesizing insights into actionable design improvements. Created high-fidelity mockups and prototypes, presenting solutions to stakeholders. Led a website redesign using Squarespace, aligning branding with user experience best practices.
Education
UI/UX Design Certificate at Springboard
January 1, 2021 - December 31, 2022HTML & Web Development at W3School
January 11, 2030 - November 18, 2025BBA, Accounting at Acsenda School of Management
January 1, 2013 - December 31, 2015Advanced Business Management & E-commerce Diploma at Sprott Shaw College
January 1, 2012 - December 31, 2013UI/UX Design Certificate at Springboard
January 1, 2021 - January 1, 2022HTML & Web Development at W3School
January 11, 2030 - November 18, 2025BBA, Accounting at Acsenda School of Management
January 1, 2013 - January 1, 2015Advanced Business Management & E-commerce Diploma at Sprott Shaw College
January 1, 2012 - January 1, 2013UX/UI Design Certificate at Springboard
January 1, 2021 - December 31, 2022HTML & Web Development at W3School
January 11, 2030 - November 20, 2025BBA, Accounting at Acsenda School of Management
January 1, 2013 - December 31, 2015Advanced Diploma in Business Management & E-commerce at Sprott Shaw College
January 1, 2012 - December 31, 2013Qualifications
UI/UX Design Certificate
January 1, 2021 - December 31, 2022UI/UX Design Certificate (Springboard)
January 1, 2021 - January 1, 2022Industry Experience
Software & Internet, Professional Services, Media & Entertainment, Retail
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
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