I'm Nicole Gao, a Vancouver-based UX/UI Designer with over three years of experience crafting user-centered solutions for CRM systems, e-commerce platforms, and B2B tools. I love turning complex workflows into intuitive interfaces that drive business outcomes. With a business background and hands-on experience building design systems, conducting user research, and collaborating across product, engineering, and marketing teams, I thrive in fast-paced environments and enjoy guiding projects from concept to code.

Nicole Gao

I'm Nicole Gao, a Vancouver-based UX/UI Designer with over three years of experience crafting user-centered solutions for CRM systems, e-commerce platforms, and B2B tools. I love turning complex workflows into intuitive interfaces that drive business outcomes. With a business background and hands-on experience building design systems, conducting user research, and collaborating across product, engineering, and marketing teams, I thrive in fast-paced environments and enjoy guiding projects from concept to code.

Available to hire

I’m Nicole Gao, a Vancouver-based UX/UI Designer with over three years of experience crafting user-centered solutions for CRM systems, e-commerce platforms, and B2B tools. I love turning complex workflows into intuitive interfaces that drive business outcomes.

With a business background and hands-on experience building design systems, conducting user research, and collaborating across product, engineering, and marketing teams, I thrive in fast-paced environments and enjoy guiding projects from concept to code.

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Experience Level

Expert
Expert
Expert
Expert
Intermediate
Intermediate
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Language

English
Fluent

Work Experience

UX/UI Designer at Soo Knit Zakka Home
January 1, 2025 - November 20, 2025
Current role focusing on UX/UI design for an e-commerce storefront, including product pages, checkout flow, and brand-consistent interfaces.
UX/UI Designer at Soo Knit Zakka Home
January 1, 2025 - November 18, 2025
UX/UI Designer responsible for product page layouts and brand-aligned UI.
Founder / UX/UI Designer at Soo Knit Zakka Home
January 1, 2025 - November 18, 2025
Designed and managing an e-commerce store on Shopify from the ground up. Conducted competitor and user research to guide branding, product positioning, and website layout. Created all digital assets for product pages and social media using Canva and Figma.
UX/UI Designer at Maximizer Software Inc.
November 30, 2024 - November 30, 2024
Designed CRM software for desktop and mobile, improving user engagement and task efficiency. Led diverse UX research initiatives, leveraging insights to make data-driven design decisions that improved product usability. Collaborated with cross-functional teams including product managers, developers, sales and marketers to align design solutions with business objectives. Developed and maintained a scalable design system, ensuring consistency across the platform. Partnered with developers to streamline design-to-code implementation, reducing iteration cycles.
UX/UI Designer at Maximizer Software Inc.
November 1, 2024 - November 1, 2024
Designed CRM software for desktop and mobile, improving user engagement and task efficiency. Led diverse UX research initiatives, leveraging insights to make data-driven design decisions that improved product usability. Collaborated with cross-functional teams including product managers, developers, sales and marketers to align design solutions with business objectives. Developed and maintained a scalable design system, ensuring consistency across the platform. Partnered with developers to streamline design-to-code implementation, reducing iteration cycles.
UX/UI Designer at masLabor
May 31, 2022 - May 31, 2022
Designed a B2B dashboard to improve workflow efficiency and collaboration. Conducted user interviews and observational research, synthesizing insights into actionable design improvements. Created high-fidelity mockups and prototypes, presenting solutions to stakeholders. Led a website redesign using Squarespace, aligning branding with user experience best practices.
UX/UI Designer at masLabor
May 1, 2022 - May 1, 2022
Designed a B2B dashboard to improve workflow efficiency and collaboration. Conducted user interviews and observational research, synthesizing insights into actionable design improvements. Created high-fidelity mockups and prototypes, presenting solutions to stakeholders. Led a website redesign using Squarespace, aligning branding with user experience best practices.
UX/UI Designer at másLabor
May 1, 2022 - May 1, 2022
Designed a B2B dashboard to improve workflow efficiency and collaboration. Conducted user interviews and observational research, synthesizing insights into actionable design improvements. Created high-fidelity mockups and prototypes, presenting solutions to stakeholders. Led a website redesign using Squarespace, aligning branding with user experience best practices.

Education

UI/UX Design Certificate at Springboard
January 1, 2021 - December 31, 2022
HTML & Web Development at W3School
January 11, 2030 - November 18, 2025
BBA, Accounting at Acsenda School of Management
January 1, 2013 - December 31, 2015
Advanced Business Management & E-commerce Diploma at Sprott Shaw College
January 1, 2012 - December 31, 2013
UI/UX Design Certificate at Springboard
January 1, 2021 - January 1, 2022
HTML & Web Development at W3School
January 11, 2030 - November 18, 2025
BBA, Accounting at Acsenda School of Management
January 1, 2013 - January 1, 2015
Advanced Business Management & E-commerce Diploma at Sprott Shaw College
January 1, 2012 - January 1, 2013
UX/UI Design Certificate at Springboard
January 1, 2021 - December 31, 2022
HTML & Web Development at W3School
January 11, 2030 - November 20, 2025
BBA, Accounting at Acsenda School of Management
January 1, 2013 - December 31, 2015
Advanced Diploma in Business Management & E-commerce at Sprott Shaw College
January 1, 2012 - December 31, 2013

Qualifications

UI/UX Design Certificate
January 1, 2021 - December 31, 2022
UI/UX Design Certificate (Springboard)
January 1, 2021 - January 1, 2022

Industry Experience

Software & Internet, Professional Services, Media & Entertainment, Retail