Hi, I'm Nicole Tay, an E-commerce Operations Lead with a passion for building and managing successful online platforms. I specialize in overseeing logistics, marketing, customer service, and social media strategies that help drive growth and boost brand presence. I enjoy working in dynamic environments and taking on challenges that contribute to business success. My background also includes experience in event design and marketing support, where I've contributed to concept development and hands-on event execution. I'm experienced in graphic design, having worked on seasonal campaign illustrations and personalized gift projects. I am always eager to learn and grow within the creative and e-commerce space.

Nicole Tay

Hi, I'm Nicole Tay, an E-commerce Operations Lead with a passion for building and managing successful online platforms. I specialize in overseeing logistics, marketing, customer service, and social media strategies that help drive growth and boost brand presence. I enjoy working in dynamic environments and taking on challenges that contribute to business success. My background also includes experience in event design and marketing support, where I've contributed to concept development and hands-on event execution. I'm experienced in graphic design, having worked on seasonal campaign illustrations and personalized gift projects. I am always eager to learn and grow within the creative and e-commerce space.

Available to hire

Hi, I’m Nicole Tay, an E-commerce Operations Lead with a passion for building and managing successful online platforms. I specialize in overseeing logistics, marketing, customer service, and social media strategies that help drive growth and boost brand presence. I enjoy working in dynamic environments and taking on challenges that contribute to business success.

My background also includes experience in event design and marketing support, where I’ve contributed to concept development and hands-on event execution. I’m experienced in graphic design, having worked on seasonal campaign illustrations and personalized gift projects. I am always eager to learn and grow within the creative and e-commerce space.

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Language

English
Fluent
Chinese
Advanced
Malay
Advanced

Work Experience

E-commerce Operations Lead at Boxbrothers Sdn Bhd
December 1, 2023 - Present
In charge of the E-commerce division of a manufacturing company. Built and managed 5 high performing online platforms, overseeing logistics, marketing, customer service and social media while driving growth and brand presence.
Event Designer & Marketing Intern at UEE
October 31, 2023 - July 30, 2025
Experienced in event design and marketing support, contributed to concept development and hands on event execution. Assisted in creating social media graphics, advertisements and basic photography to support marketing campaigns.
Freelance Graphic Designer
January 1, 2020 - Present
Experienced in adapting to a wide range of projects styles and client needs, including seasonal campaign illustrations for the brand Compendium and in house illustrator for a personalized gift business.
E-commerce Operations Lead at Boxbrothers Sdn Bhd
December 1, 2023 - Present
In charge of the E-commerce division of a manufacturing company. Built and managed 5 high performing online platforms, overseeing logistics, marketing, customer service and social media while driving growth and brand presence.
Event Designer & Marketing Intern at UEE
October 31, 2023 - July 31, 2025
Experienced in event design and marketing support, contributed to concept development and hands on event execution. Assisted in creating social media graphics, advertisements and basic photography to support marketing campaigns.
Freelance Graphic Designer
January 1, 2020 - Present
Experienced in adapting to a wide range of projects styles and client needs, including seasonal campaign illustrations for the brand Compendium and in house illustrator for a personalized gift business.
E-commerce Operations Lead at Boxbrothers Sdn Bhd
December 1, 2023 - Present
In charge of the E-commerce division of a manufacturing company. Built and managed 5 high performing online platforms, overseeing logistics, marketing, customer service and social media while driving growth and brand presence.
Event Designer & Marketing Intern at UEE
October 31, 2023 - July 31, 2025
Experienced in event design and marketing support, contributed to concept development and hands on event execution. Assisted in creating social media graphics, advertisements and basic photography to support marketing campaigns.
Freelance Graphic Designer
January 1, 2020 - Present
Experienced in adapting to a wide range of projects styles and client needs, including seasonal campaign illustrations for the brand Compendium and in house illustrator for a personalized gift business.

Education

BA (Hons) at Nanyang Academy of Fine Arts (NAFA)
January 1, 2021 - December 31, 2024
BA (Hons) at University of the Arts London, Camberwell College of Arts
January 1, 2023 - December 31, 2023
BA (Hons) at Nanyang Academy of Fine Arts (NAFA)
January 1, 2021 - December 31, 2024
International Placement BA (Hons) at University of the Arts London, Camberwell College of Arts
January 1, 2023 - December 31, 2023
BA (Hons) at Nanyang Academy of Fine Arts (NAFA)
January 1, 2021 - December 31, 2024
BA (Hons) at University of the Arts London, Camberwell College of Arts
January 1, 2023 - December 31, 2023

Qualifications

Add your qualifications or awards here.

Industry Experience

Manufacturing, Retail, Media & Entertainment, Consumer Goods, Wholesale & Distribution