I am a communication professional with over 15 years of experience in internal and external communication, specifically in the public sector. My focus has always been on creating clear, engaging content that connects teams and aligns with organizational goals. I thrive on building a cohesive workplace culture through effective communication. With a solid background in audiovisual production, I approach projects with a strategic mindset. I am dedicated to supporting internal alignment and leadership through professional communication. Continuous improvement and learning are key motivators for me, and I enjoy contributing to a positive organizational environment.

Luis Francisco Nieto

I am a communication professional with over 15 years of experience in internal and external communication, specifically in the public sector. My focus has always been on creating clear, engaging content that connects teams and aligns with organizational goals. I thrive on building a cohesive workplace culture through effective communication. With a solid background in audiovisual production, I approach projects with a strategic mindset. I am dedicated to supporting internal alignment and leadership through professional communication. Continuous improvement and learning are key motivators for me, and I enjoy contributing to a positive organizational environment.

Available to hire

I am a communication professional with over 15 years of experience in internal and external communication, specifically in the public sector. My focus has always been on creating clear, engaging content that connects teams and aligns with organizational goals. I thrive on building a cohesive workplace culture through effective communication.

With a solid background in audiovisual production, I approach projects with a strategic mindset. I am dedicated to supporting internal alignment and leadership through professional communication. Continuous improvement and learning are key motivators for me, and I enjoy contributing to a positive organizational environment.

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Skills

Experience Level

Intermediate
Intermediate

Language

Spanish; Castilian
Fluent
English
Intermediate

Work Experience

Analista Soporte Técnico SR at GCBA
January 1, 2010 - January 1, 2025
Managed Service Desk for corporate users, handling ticket registration, prioritization, and escalations, along with providing hardware and software support in Windows environments.
QA Tester SSR at GCBA
January 1, 2017 - January 1, 2024
Conducted manual testing, executed smoke tests, and utilized Postman for API testing, documenting and following up on incidents.
Soporte Técnico SR a Pymes at Independent
January 1, 2002 - Present
Provided technical support services to SMEs, diagnosing and resolving hardware and software incidents, and offering preventive maintenance.
Editor/Realizador Audiovisual at Activica
January 1, 2021 - January 1, 2025
Produced and edited audiovisual content for corporate clients, managing projects and liaising with enterprise clients.
Analista Ssr. de Comunicación Interna at Ministerio de Justicia — Gobierno de la Ciudad de Buenos Aires
January 1, 2023 - January 1, 2025
Responsible for designing and disseminating internal and external communications, producing institutional audiovisual content, adapting messages for diverse internal audiences, and collaborating on organizational communication campaigns.
Comunicación Institucional at Ministerio de Innovación — Gobierno de la Ciudad de Buenos Aires
January 1, 2020 - January 1, 2023
Managed internal communication for public innovation projects, created digital content and informational materials, and worked with technical areas to simplify complex messages.
Comunicación Interna y Externa at Ministerio de Educación — Gobierno de la Ciudad de Buenos Aires
January 1, 2010 - January 1, 2020
Developed and executed internal communication strategies, produced institutional content and informational campaigns, and coordinated with technical teams for the dissemination of initiatives.

Education

Tecnicatura Superior en Desarrollo de Software at Agencia Habilidades para el Futuro, Gobierno de la Ciudad de Buenos Aires
January 1, 2021 - March 30, 2026
Licenciatura en Producción y Realización Audiovisual at Universidad Abierta Interamericana
January 1, 2010 - March 30, 2026
Licenciatura en Realización y Producción Audiovisual at Universidad Abierta Interamericana
January 11, 2030 - March 30, 2026
Desarrollo de Software at Agencia de Habilidades para el Futuro – Gobierno de la Ciudad de Buenos Aires
January 11, 2030 - March 30, 2026
Desarrollo de Software — En formación at Agencia Habilidades para el Futuro, Gobierno de la Ciudad de Buenos Aires
January 11, 2030 - April 24, 2026

Qualifications

Licenciatura en Producción y Realización Audiovisual
January 11, 2030 - April 24, 2026

Industry Experience

Media & Entertainment, Professional Services, Education, Government