Available to hire
I’m Nikhil Sehgal, a UX/UI Designer with a multidisciplinary background in research, user experience, and process design. I blend analytical problem-solving with user-centered design to craft inclusive digital experiences that earn trust and boost engagement.
I’m passionate about continuous learning and collaboration with product teams to ship accessible, scalable solutions. My experience across India and Canada has honed my ability to translate complex user needs into intuitive interfaces that meet business goals.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Work Experience
UX/UI Designer at Freelance UX Designer /Researcher
April 1, 2025 - PresentDesigned user interfaces, wireframes, and prototypes aligned with client requirements and usability best practices. Conducted user research and usability testing to validate designs and improve user experience. Collaborated with developers and stakeholders for seamless implementation and responsive design.
Customer Experience (UX) Specialist at Tech Mahindra (Rogers Telecom), Canada
October 2, 2024 - April 10, 2025Collaborated with product managers to enhance customer-facing digital interfaces. Analyzed user interactions to identify usability issues and proposed design improvements. Documented feedback and created reports to support UI/UX optimization and service delivery.
UX/UI Designer at Freelance
April 1, 2025 - PresentDesign user interfaces, wireframes, and prototypes aligned with client requirements and usability best practices. Collaborate with developers and stakeholders for seamless implementation and responsive design.
UX Research Intern at AlertPass Inc.
April 1, 2024 - October 1, 2025Planned and executed usability tests and in-depth interviews, leading to a 20% boost in product satisfaction. Translated findings into feature recommendations that influenced the product roadmap. Produced research artifacts (User personas, journey maps) to align design with real user behaviors.
Sr. Tax Assistant at Income Tax Department, GOI
July 1, 2023 - October 1, 2025Applied data analysis and process optimization skills to manage high-volume tasks with 99% accuracy.
HR Recruiter at iWorks Solutions
September 1, 2011 - January 31, 2017Conducted structured interviews and needs assessments, building strong empathy and stakeholder management skills.
Freelance UX Designer / Researcher at Freelance (Canada / India)
September 1, 2024 - October 3, 2025Design user interfaces, wireframes, and prototypes aligned with client requirements and usability best practices. Conduct user research and usability testing to validate designs and improve user experience. Collaborate with developers and stakeholders for seamless implementation and responsive design.
UX/UI Designer at Freelance (Canada / India)
April 1, 2025 - PresentOngoing freelance UX/UI design work focusing on user interfaces, wireframes, and prototyping with research-informed insights and stakeholder collaboration.
Customer Experience (UX) Specialist at Tech Mahindra (Rogers Telecom)
April 1, 2025 - October 3, 2025Collaborated with product managers to enhance customer-facing digital interfaces. Analyzed user interactions to identify usability issues and propose design improvements. Documented feedback and created reports to support UI/UX optimization and service delivery.
UX Research Intern at AlertPass Inc.
April 1, 2024 - October 3, 2025Planned and executed usability tests and in-depth interviews, leading to a 20% boost in product satisfaction. Translated findings into feature recommendations that influenced the product roadmap. Produced research artifacts (User personas, journey maps) to align design with real user behaviors.
Sr. Tax Assistant at Income Tax Department, GOI
July 1, 2023 - October 3, 2025Applied data analysis and process optimization skills to manage high-volume tasks with 99% accuracy.
HR Recruiter at iWorks Solutions
January 1, 2017 - October 3, 2025Conducted structured interviews and needs assessments, building strong empathy and stakeholder management skills.
Freelance UX Designer / Researcher at Self-employed (Canada / India)
September 1, 2024 - October 3, 2025Design user interfaces, wireframes, and prototypes aligned with client requirements and usability best practices. Conduct user research and usability testing to validate designs and improve user experience. Collaborate with developers and stakeholders for seamless implementation and responsive design.
Customer Experience (UX) Specialist at Tech Mahindra (Rogers Telecom)
April 1, 2025 - October 3, 2025Collaborated with product managers to enhance customer-facing digital interfaces. Analyzed user interactions to identify usability issues and propose design improvements. Documented feedback and created reports to support UI/UX optimization and service delivery.
Freelance UX Designer / Researcher at Self-employed (Canada / India)
April 1, 2025 - PresentDesign user interfaces, wireframes, and prototypes aligned with client requirements and usability best practices. Conduct user research and usability testing to validate designs and improve user experience. Collaborate with developers and stakeholders for seamless implementation and responsive design.
UX Research Intern at AlertPass Inc.
April 1, 2024 - October 3, 2025Planned and executed usability tests and in-depth interviews, leading to a 20% boost in product satisfaction. Translated findings into feature recommendations that influenced the product roadmap. Produced research artifacts (User personas, journey maps) to align design with real user behaviors.
Sr. Tax Assistant at Income Tax Department, GOI
July 1, 2023 - October 3, 2025Applied data analysis and process optimization skills to manage high-volume tasks with 99% accuracy.
HR Recruiter at iWorks Solutions
January 1, 2017 - October 3, 2025Conducted structured interviews and needs assessments, building strong empathy and stakeholder management skills.
UX/UI Designer at Freelance
April 1, 2025 - November 13, 2025Designed user-centered web interfaces and interactive prototypes aligned with accessibility and usability standards. Conducted user research and usability testing to validate designs and improve user experience. Collaborated with developers and stakeholders for seamless implementation and responsive design.
Customer Experience (UX) Specialist at Tech Mahindra (Rogers Telecom), Canada
April 1, 2025 - April 1, 2025Collaborated with product managers to enhance customer-facing digital interfaces. Analyzed user interactions to identify usability issues and propose design improvements, contributing to a 15% increase in customer satisfaction scores. Documented feedback and created reports to support UI/UX optimization and service delivery.
UX Research Intern at AlertPass Inc., Waterloo, Canada
April 1, 2024 - April 1, 2024Planned and executed usability tests and in-depth interviews, leading to a 20% boost in product satisfaction. Translated findings into feature recommendations that influenced the product roadmap. Produced research artifacts (User personas, journey maps) to align design with real user behaviors.
Sr. Tax Assistant at Income Tax Department, GOI
July 1, 2023 - July 1, 2023Applied data analysis and process optimization skills to manage high-volume tasks with 99% accuracy.
HR Recruiter at iWorks Solutions
July 1, 2021 - July 1, 2021Conducted structured interviews and needs assessments, honing empathy, communication, and stakeholder alignment skills essential in UX design.
Education
Post Graduate Certificate – Interactive Media Management - Interaction Design at Conestoga College, Canada
April 1, 2024 - April 30, 2024B. Tech – Information Technology at Dr. A. P. J. Abdul Kalam Technical University, India
January 1, 2011 - June 1, 2011Post Graduate Certificate – Interactive Media Management - Interaction Design at Conestoga College
April 1, 2024 - October 3, 2025B. Tech – Information Technology at Dr. A. P. J. Abdul Kalam Technical University, India
January 1, 2011 - October 3, 2025Post Graduate Certificate at Conestoga College
April 1, 2024 - October 3, 2025B.Tech at Dr. A. P. J. Abdul Kalam Technical University
June 1, 2011 - October 3, 2025Post Graduate Certificate – Interactive Media Management - Interaction Design at Conestoga College, Canada
April 1, 2024 - November 13, 2025B.Tech – Information Technology at Dr. A. P. J. Abdul Kalam Technical University, India
June 1, 2011 - November 13, 2025Qualifications
Panel on Research Ethics - TCPS 2: CORE 2022
January 1, 2022 - August 29, 2025UX Design Intern | heyPM Cohort 2
June 1, 2021 - July 31, 2021Introduction to Web/Mobile Accessibility | W3C
July 7, 2025 - July 31, 2025Panel on Research Ethics - TCPS 2: CORE 2022
January 1, 2022 - October 3, 2025UX Design Intern | heyPM Cohort 2
June 1, 2021 - July 1, 2021Introduction to Web/Mobile Accessibility | W3C
January 1, 2020 - October 3, 2025Panel on Research Ethics - TCPS 2: CORE 2022
January 1, 2022 - October 3, 2025UX Design Intern | heyPM Cohort 2
June 1, 2021 - July 1, 2021Introduction to Web/Mobile Accessibility | W3C
January 11, 2030 - October 3, 2025Panel on Research Ethics - TCPS 2: CORE 2022
January 1, 2022 - November 13, 2025UX Design Intern | heyPM Cohort 2
June 1, 2021 - July 1, 2021Introduction to Web/Mobile Accessibility | W3C
January 11, 2030 - November 13, 2025Industry Experience
Government, Software & Internet, Professional Services, Financial Services, Telecommunications, Media & Entertainment, Education
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
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