I am Nikhil Verma, a dynamic Marketing Operations professional focused on optimizing marketing operations and enhancing customer engagement. I leverage strong communication and analytical skills to drive sales and improve business processes. I enjoy collaborating with cross-functional teams to achieve common goals, solve complex problems, and implement technology-driven solutions that maximize efficiency. I am eager to contribute to an innovative organization and grow my expertise in the e-commerce sector.

I am Nikhil Verma, a dynamic Marketing Operations professional focused on optimizing marketing operations and enhancing customer engagement. I leverage strong communication and analytical skills to drive sales and improve business processes. I enjoy collaborating with cross-functional teams to achieve common goals, solve complex problems, and implement technology-driven solutions that maximize efficiency. I am eager to contribute to an innovative organization and grow my expertise in the e-commerce sector.

Available to hire

I am Nikhil Verma, a dynamic Marketing Operations professional focused on optimizing marketing operations and enhancing customer engagement. I leverage strong communication and analytical skills to drive sales and improve business processes.
I enjoy collaborating with cross-functional teams to achieve common goals, solve complex problems, and implement technology-driven solutions that maximize efficiency. I am eager to contribute to an innovative organization and grow my expertise in the e-commerce sector.

See more

Experience Level

Expert
Expert
Expert
Intermediate
Intermediate
Intermediate

Language

English
Intermediate

Work Experience

Marketing Operations Executive at Elixir Retail (Elixir Web Solution)
May 1, 2023 - January 1, 2026
Developed and maintained collaborative partnerships, ensuring effective communication and coordination with clients and vendors. Designed catalogs, branding, logos, social media posts, banners, and marketing materials with a strong creative approach. Executed product descriptions and content strategies for e-commerce partners, optimizing content for online visibility and engagement. Managed listing of products on all major online channels (Amazon, Flipkart, websites). Created detailed reports and interactive dashboards to provide insights and track progress against goals. Oversaw real-time monitoring of payments in Latin America, focusing on improving efficiency and detecting fraud.
Operations Internship at Universal Adventures
February 1, 2023 - April 1, 2023
Completed operational tasks and responsibilities during internship. Ensured timely and accurate fulfillment of client requests. Managed bookings for hotels, ensuring seamless arrangements. Verified hotel availability for client bookings. Negotiated B2B rates with hotels to optimize cost-effectiveness. Handled emails and provided prompt responses. Interacted with clients to address their fulfillment needs. Gathered and addressed client feedback and reviews. Conducted follow-up calls to ensure client satisfaction. Developed itineraries tailored to client preferences. Negotiated terms for hotel bookings to secure favorable deals.

Education

Bachelor of Commerce (Honours) at Umeshchandra College
June 1, 2020 - July 1, 2023
Intermediate at Shree Jain Vidyalaya
June 1, 2018 - May 1, 2020

Qualifications

Add your qualifications or awards here.

Industry Experience

Retail, Software & Internet, Media & Entertainment