NT

I’m a hands-on Creator Operations professional with experience running affiliate outreach, creator acquisition, and TikTok Shop/TikTok–Shopee livestream operations at high volume.

About

I’m a hands-on Creator Operations professional with experience running affiliate outreach, creator acquisition, and TikTok Shop/TikTok–Shopee livestream operations at high volume. I’ve supported creator and content teams across multiple brands, coordinated day-to-day execution, and built lightweight automation and reporting so leaders can rely on accurate weekly KPI visibility.

I’m also strong in operational cleanup and data correctness—catching revenue/GMV reporting issues early, reconciling historical campaigns into accurate dashboards, and optimizing outreach quality with tighter segmentation and cadence reviews. Alongside operations, I’ve contributed to content quality strategy and quality testing for seller features, while collaborating smoothly across stakeholders, brands, and vendors in fast-moving environments.

  • 1 year's experience
  • Joined September 2026

Industry experience

  • Media & Entertainment
  • Retail
  • Software & Internet
  • Professional Services

Work experience· 5 roles

Creator Operations Manager · Octane LabsApr 2026 – Aug 2026 · 5 mos

Ran affiliate outreach and creator acquisition across 5 brands (Coulee Coffee, Watchdog/EZ Outlet, Hover Cover, Sleek Socket, Spicy Shelf), supporting 10,000+ weekly creator touchpoints across TikTok, Discord, and email. Identified a revenue reporting error that undercounted actual GMV by ~20x and corrected figures used for weekly KPI reporting. Cleaned and re-scoped a 12,043-record cold-prospect list down to 121 verified, high-value creators (98% reduction) and flagged that 59% of the active outreach base was over-messaging, prompting cadence review. Reconciled 66 historical retainer campaigns worth $302,673 in GMV into one accurate report and moved brand leads from ad hoc updates to a standing Monday reporting cadence. Served as day-to-day operational point of contact across the brand portfolio, running weekly alignment on outreach strategy, sample approvals, and reporting while building light automation to handle volume.

Special Projects - Content Quality Strategy · TikTok (Bytedance)Sep 2025 – Jan 2026 · 5 mos

Supported content quality strategy by helping build a 50+ parameter content quality matrix with the algorithm team for an AI-powered seller feature, deployed nationwide in Indonesia, and piloted across SEA. Assisted end-to-end testing and deployment, covering 100K+ content evaluations. Analyzed content quality and seller metrics to generate data-driven insights for product and operations teams. Coordinated daily general quality projects across 8 teams and external partners, achieving 88% internal communication coverage during new product testing.

Export and QC Officer (Contract) · PT. Xin silu IndonesiaDec 2024 – Jun 2025 · 7 mos

Wrote 1–3 weekly reports on bed frame production until export from the client factory in Jepara. Administered approximately six-figure USD valuation of pre-ordered products destined for California, USA. Coordinated between the director, Intertek QC, and producer regarding interests and business deals. Solved issues related to QC standards and coordinated toward corresponding actors. Visualized reports using 3D models and animations with SketchUp and Lumion.

Export and QC Officer (Contract) · PT. Xinsilu IndonesiaDec 2024 – Jun 2025 · 7 mos
Assistant Operations Manager · Boomjoy Indonesia (Jiaxing All-Link)Dec 2024 – Aug 2025 · 9 mos

Education

Bachelor’s degree (International Relations, IP-EGPA) · Universitas Diponegoro2030 – 2024
Bachelor's degree (IP E G PA 3.60/4.00) · Universitas Diponegoro2030 – 2026

Certifications and awards· 11

Forward Program2030 – 2026
Data Analysis Fluency Pathway (McKinsey & Company)2030 – 2026
IBM Skillsbuild Middle Managerial Training2030 – 2026
BEM FISIP Undip Leadership Training2030 – 2026

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