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Transform an idea into an effective message through different media platforms such as video, writing an article, interviews or voiceover recording. Moderating content on social media apps.…

Nicolas Plaza-Basualto

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Transform an idea into an effective message through different media platforms such as video, writing an article, interviews or voiceover recording. Moderating content on social media apps.…

Available to hire

Transform an idea into an effective message through different media platforms such as video, writing an article, interviews or voiceover recording. Moderating content on social media apps.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Language

Spanish; Castilian

Fluent

English

Fluent

Work Experience

Fan Support Agent at DICE.FM

March 22, 2022 - March 6, 2026

Daily tasks in the Fan Support role involves writing/sending coms, dealing with different issues on the fan’s front when purchasing tickets for an event, monitoring the events status, issuing refunds when an event is rescheduled/cancelled, creating spreadsheets, working along the client success team, product and field operations.

Freelance Spanish/English Community Manager at KHOROS

August 21, 2021 - December 31, 2022

Monitor and manage customers’ brands across major social networks and actively mine social conversations for relevant information and opportunities to engage.

Freelance Spanish Moderator at BADOO

April 17, 2021 - November 30, 2021

Replying to customer’s emails, managing user’s profiles, accounts and activating services, processing refunds and deleting profiles.

Managing, voice over recording, editing and socializing the Spanish version of the YouTube Channel All Time 10’s; Los 10 Más at DIAGONAL VIEW

December 1, 2015 - June 1, 2016

Managed, recorded voice-overs, and edited the Spanish version of the YouTube channels All Time 10’s and Los 10 Más.

Researcher / Quality Advisor at GROUPON

November 1, 2010 - November 1, 2015

Worked with Salesforce first as a Researcher running reports, contacting companies, finding new businesses and later as a Quality Advisor, doing credit reports, checking on licenses and premises, building the voucher’s fine print, and confirming prices with sales reps.