Head of Product for Business Loans at Mahila Money

Led end-to-end product strategy for business loans; built and scaled the loan journey from onboarding to collections; co-led NBFC integration; updated credit policies; built a dynamic business rules engine to assess credit eligibility; developed alternate data-based credit scoring; designed eKYC and video KYC compliant lending flows; optimized loan funnel, resulting in higher underwriting throughput and faster turnaround times; managed P&L for business and savings products; led cross-functional teams and built strategic partnerships with NBFCs, API aggregators, and financial institutions.

AVP, Product Manager – DIY Personal Loans at Kotak Mahindra Bank Limited

Optimized underwriting and loan journeys; launched WhatsApp-based engagement and feedback channels integrated with Freshdesk & LOS, improving NPS; built a real-time bank statement parser to monitor data completeness, reducing loan application completion time from 4 days to under 1 day; introduced value-based dynamic nudges highlighting product benefits; led cross-functional GTM initiatives across marketing, business, product, and CX to grow digital presence and loan volumes.