I have over 20 years of experience in IT delivery, focusing on QA strategy, Agile delivery, and modernization of financial services. I thrive on collaboration and delivering high-quality outcomes while mentoring teams and driving continuous improvement.

Niraj Kumar

I have over 20 years of experience in IT delivery, focusing on QA strategy, Agile delivery, and modernization of financial services. I thrive on collaboration and delivering high-quality outcomes while mentoring teams and driving continuous improvement.

Available to hire

I have over 20 years of experience in IT delivery, focusing on QA strategy, Agile delivery, and modernization of financial services. I thrive on collaboration and delivering high-quality outcomes while mentoring teams and driving continuous improvement.

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Language

English
Fluent

Work Experience

Sr. Test Consultant at Broadridge/Kyndryl
July 1, 2023 - December 1, 2025
Led System Integration Testing (SIT) and User Acceptance Testing (UAT) planning for entitlement and corporate action workflows, ensuring alignment with business requirements through JIRA and ALM based test execution and traceability. Designed and executed test plans, test cases, and regression suites for complex financial systems, achieving 100% coverage of critical scenarios. Performed end-to-end validation of data flow across multiple systems, reducing production defects by 15% through proactive issue identification. Collaborated with business analysts, developers, and operations teams to clarify requirements and deliver UAT cycles with 95% successful acceptance within planned timelines. Utilized SQL for data validation and JIRA/SNOW for defect tracking, contributing to automation initiatives to improve test efficiency. Conducted impact analysis for system enhancements, ensuring compliance with regulatory and business requirements.
Project & Program Manager at Franklin Templeton
May 1, 2020 - July 1, 2023
Lead multiteam Agile programs modernizing enterprise financial platforms. Drive program planning, technical feasibility, dependency mapping, and risk mitigation. Build integrated schedules, KPIs, RAID logs, and executive dashboards. Improved sprint predictability by 25% and reduced blocker resolution time by 30%. Mentor Scrum Masters and coach engineering teams on Agile execution and continuous improvement. Manage crossfunctional alignment across architecture, engineering, QA, and product.
Quality Assurance Manager / Agile Delivery Lead at Franklin Templeton
December 1, 2017 - May 1, 2020
Drove Agile adoption across QA and development teams. Oversaw QA strategy for enterprise financial applications. Delivered QA leadership for digital transformation initiatives. Supported Product Owners with requirements, prioritization, and user story readiness. Improved delivery throughput and regression cycle efficiency.
QA Program Lead / Scrum Master at Sun Life Financial
April 1, 2013 - December 1, 2017
Scrum Master for Salesforce and enterprise application teams. Facilitated Agile ceremonies and coached teams on Agile principles. Reduced regression testing cycle time by 20% through improved QA practices. Managed dependencies across distributed teams and improved release predictability. Delivered datadriven reporting on sprint progress, risks, and impediments.
Software Engineering Team Lead / Technology Project Manager at Standard Life UK
May 1, 2010 - April 1, 2013
Led a 15-member development and QA team across mainframe and web platforms. Managed end-to-end project delivery, estimation, planning, and stakeholder alignment. Improved team throughput by 15% via backlog optimization and workflow improvements. Coordinated onsite/offshore teams ensuring transparency and timely delivery.
Analyst Programmer (Mainframe Developer & QA) at Syntel
February 1, 2006 - May 1, 2010
Developed and tested COBOL, JCL, DB2 enhancements for healthcare and financial systems. Executed test cases, supported backlog refinement, and collaborated with crossfunctional teams. Participated in Agile and waterfall delivery cycles. Ensured compliance, quality, and on-time delivery across mainframe applications.
Project Program Manager at FIS
June 1, 2023 - Present
Define, plan, and drive multi-team Agile programs modernizing enterprise-scale financial technology platforms. Collaborate with SW/HW architects and technical leads to clarify requirements and assess feasibility, improving sprint delivery predictability.
Senior Manager – QA / Agile Delivery Lead at Franklin Templeton
May 1, 2021 - June 1, 2023
Led global QA and engineering teams, integrating Agile into digital modernization. Improved release cycle times by incorporating QA into CI/CD pipelines.
Quality Assurance Manager/Agile Delivery Lead at Franklin Templeton
December 1, 2017 - May 1, 2021
Drove Agile adoption across QA and development teams, ensuring collaboration and quality delivery throughout digital transformation initiatives.
Software Engineering Associate Manager at Accenture
May 1, 2010 - December 1, 2017
Directed QA and project delivery for insurance clients while applying iterative development practices to ensure thorough test coverage.
QA Program Lead at Sun Life Financial
April 1, 2013 - December 1, 2017
Led a QA team to define testing strategies for multiple releases, coordinating testing efforts to ensure high-quality delivery.
Software Engineering Team Lead/ Technology Project Manager at Standard Life UK
May 1, 2010 - April 1, 2013
Led a cross-functional team supporting enterprise insurance applications, improving collaboration and delivery through Agile practices.
Analyst Programmer at Syntel
February 1, 2006 - May 1, 2010
Developed and tested enhancements for healthcare systems, ensuring compliance and quality delivery while participating in Agile and waterfall delivery cycles.

Education

B.Tech in Information Technology at Dr. A.P.J. Abdul Kalam Technical University, Lucknow, India
January 11, 2030 - April 22, 2026
B.Tech at Dr. A.P.J. Abdul Kalam Technical University
January 1, 2002 - January 1, 2006

Qualifications

PMP
January 11, 2030 - April 22, 2026
Professional Scrum Master I (PSM I)
January 11, 2030 - April 22, 2026
ISTQB
January 11, 2030 - April 22, 2026
GenAI for Project Managers
January 11, 2030 - April 22, 2026
Financial Services Banking Foundation
January 11, 2030 - April 22, 2026
LOMA
January 11, 2030 - April 22, 2026
PMP
January 11, 2030 - April 22, 2026
Professional Scrum Master I
January 11, 2030 - April 22, 2026
GenAI for Project managers
January 11, 2030 - April 22, 2026
ISTQB
January 11, 2030 - April 22, 2026
Financial Services Banking Foundation
January 11, 2030 - April 22, 2026
LOMA Learn
January 11, 2030 - April 22, 2026

Industry Experience

Financial Services, Software & Internet, Professional Services, Healthcare, Education

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