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I’m a logistics and transportation leader with 18+ years of experience driving operational excellence, global systems, and transformation across freight forwarding and contract logistics. I partner closely with commercial teams and clients to improve cost-to-serve, service levels, and customer retention while reducing operational risk.…

Nirmal Thakkar

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I’m a logistics and transportation leader with 18+ years of experience driving operational excellence, global systems, and transformation across freight forwarding and contract logistics. I partner closely with commercial teams and clients to improve cost-to-serve, service levels, and customer retention while reducing operational risk.…

Available to hire

I’m a logistics and transportation leader with 18+ years of experience driving operational excellence, global systems, and transformation across freight forwarding and contract logistics. I partner closely with commercial teams and clients to improve cost-to-serve, service levels, and customer retention while reducing operational risk.

Skills

Experience Level

Expert

Expert

Intermediate

Intermediate

Beginner

Beginner

Beginner

Work Experience

Global Manager, Operations Excellence at DP World

December 1, 2024 - Present

Head of Global Systems & Training for freight forwarding operations, building a standardized, repeatable, and scalable framework across regions. Drives productivity improvement (cost-to-serve), increases client satisfaction, and reduces churn/raises retention through operational and capability enablement.

Senior Specialist, Strategy & Growth at Abu Dhabi Ports Group

October 1, 2020 - November 1, 2024

Advanced ADP’s end-to-end logistics capability through organic and inorganic growth to deliver a strong revenue CAGR (~73%) over 2021–2023. Focused on delivering the group value proposition to customers and shareholders, increasing wallet-share and market-share, and strengthening logistics offering alignment to business growth goals.

Regional Head of Supply Chain Development at A.P. Moller - Maersk (formerly DAMCO)

January 1, 2016 - December 1, 2019

Led consultative value selling in a client-facing key account environment alongside strategic sales teams across retail and industrial sectors. Delivered multi-client supply chain value creation (USD $483M) through logistics cost savings, working capital release, improved operational cash flow, carbon footprint emission offsets, and supply chain risk avoidance.

Director of Operations at A.P. Moller - Maersk (formerly DAMCO)

January 1, 2012 - January 1, 2016

Managed USD $100M+ P&L across six US branch operations, owning operational delivery and resource management for customer acquisition and retention. Improved employee engagement from 48% (2012) to 81% (2016) in the region and supported a ~7% year-over-year improvement in cost-to-serve.

Senior Manager, Business Process & Quality Systems at Panalpina (now DSV)

August 1, 2008 - January 1, 2012

Owned business process and quality responsibilities for regional logistics and transportation operations, including internal audit and system governance.

Operations Manager at Panalpina (now DSV)

May 1, 2006 - August 1, 2008

Built warehouse SOPs and delivered training for automotive parts assembly-line side replenishment operations, achieving 98.7% accuracy levels.