My name is Nicole Kessler, and I have earned my Bachelor of Fine Arts degree at the University of Central Florida in Studio Art and Illustration. Art is my passion, and I thrive in creative settings. I have worked in customer service and social media marketing for the last 5 years at a local skincare company where I would also assist in creating graphics for social media. I am proficient in social media marketing as well as sales, customer service and art. I am passionate about illustration and graphic design and anything creative where I get to use my artistic skills. I also interned at a game design company, Intern Pursuit, in Orlando while I was in college for my BFA. I was a game design concept artist intern, where I learned and helped sketch & design characters, weapons and items for a game that was later released on Steam.

Nicole Marie Kessler

My name is Nicole Kessler, and I have earned my Bachelor of Fine Arts degree at the University of Central Florida in Studio Art and Illustration. Art is my passion, and I thrive in creative settings. I have worked in customer service and social media marketing for the last 5 years at a local skincare company where I would also assist in creating graphics for social media. I am proficient in social media marketing as well as sales, customer service and art. I am passionate about illustration and graphic design and anything creative where I get to use my artistic skills. I also interned at a game design company, Intern Pursuit, in Orlando while I was in college for my BFA. I was a game design concept artist intern, where I learned and helped sketch & design characters, weapons and items for a game that was later released on Steam.

Available to hire

My name is Nicole Kessler, and I have earned my Bachelor of Fine Arts degree at the University of Central Florida in Studio Art and Illustration. Art is my passion, and I thrive in creative settings. I have worked in customer service and social media marketing for the last 5 years at a local skincare company where I would also assist in creating graphics for social media. I am proficient in social media marketing as well as sales, customer service and art. I am passionate about illustration and graphic design and anything creative where I get to use my artistic skills. I also interned at a game design company, Intern Pursuit, in Orlando while I was in college for my BFA. I was a game design concept artist intern, where I learned and helped sketch & design characters, weapons and items for a game that was later released on Steam.

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Experience Level

Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Language

English
Fluent

Work Experience

Social Media Specialist at Michael Todd Beauty
January 1, 2023 - Present
Promoted to Social Media Specialist, where I schedule posts across multiple platforms including Facebook, TikTok, Instagram, Twitter/X, YouTube, Pinterest, Threads, and Lemon8. I manage social media interactions by replying to comments and messages and provide customer service. I create graphics using Canva and Adobe software, handle influencer marketing by coordinating with creators, and manage campaigns through the Aspire dashboard. Additionally, I create in-house content using photography and video editing in studio, collaborate with the team, and reach out to companies for collaborations and giveaways.
Customer Service at Michael Todd Beauty
January 1, 2023 - August 14, 2025
Handled customer service by answering emails and phone calls, managing social media customer inquiries, and organizing email conversations using the Gorgias customer service platform. Responsible for shipping orders using Shopify and Stamps, processing returns and managing damaged item replacements.
Game Art Intern at Intern Pursuit
January 1, 2020 - August 14, 2025
Created concepts for characters as part of a creative team. Designed stickers and posters for projects. Attended biweekly team meetings and used Adobe Photoshop and Illustrator to deliver quality design work.
Cosmetics Floater at Macy’s
January 1, 2017 - August 14, 2025
Performed sales and customer service duties in cosmetics department, maintained client relationships, applied makeup to customers, and handled register opening and closing procedures.
Hostess at Applebee's
January 1, 2016 - August 14, 2025
Seated customers, bused tables, ran food, and managed the waitlist to ensure smooth dining operations.
Sales Associate at Gymboree/Crazy8
January 1, 2015 - August 14, 2025
Provided sales and customer service, performed marketing, restocked merchandise, managed inventory, and applied markdowns.
Social Media Specialist at Michael Todd Beauty
January 1, 2023 - November 4, 2025
Promote and schedule posts across Facebook, TikTok, Instagram, X/Twitter, YouTube, Pinterest, Threads, and Lemon8. Manage engagement by replying to comments and messages; provide customer service. Create graphics for social channels using Canva and Adobe tools. Lead influencer outreach and content campaigns; coordinate with creators via Aspire dashboard. Produce in-house studio content (photography and video) and edit materials. Collaborate with the marketing team on campaigns, partnerships, and giveaways.
Customer Service at Michael Todd Beauty
January 1, 2023 - January 1, 2023
Answer customer emails and social inquiries; handle phone support. Use Gorgias to organize conversations. Process orders via Shopify and in-house systems; manage returns and replacements for damaged items.
Game Art Intern at Intern Pursuit
January 1, 2020 - January 1, 2020
Develop concepts for characters; collaborate in a team to design stickers and posters; attend biweekly meetings. Work with Adobe Photoshop and Illustrator.
Cosmetics Floater at Macy’s
January 1, 2017 - January 1, 2017
Provide selling and customer service; maintain client relationships; apply makeup; open and close registers.
Hostess at Applebee's
January 1, 2016 - January 1, 2016
Seat guests, bussing tables, run food, manage wait list.
Sales Associate at Gymboree/Crazy8
January 1, 2015 - January 1, 2015
Sell, provide customer service, marketing, replenishment, inventory, markdowns.

Education

Bachelor of Fine Arts in Studio Art with Illustration concentration at University of Central Florida
January 1, 2017 - December 31, 2019
Associate of Arts degree with Studio Art concentration at Broward College
January 1, 2015 - December 31, 2016
General Studies at Palm Beach State College
January 1, 2013 - December 31, 2015
Bachelor of Fine Arts in Studio Art with Illustration concentration at University of Central Florida
January 1, 2017 - January 1, 2019
Associate of Arts at Broward College
January 1, 2015 - January 1, 2016
General Studies at Palm Beach State College
January 1, 2013 - January 1, 2015

Qualifications

Certification in Adobe Photoshop and Dreamweaver CS5
January 1, 2013 - August 14, 2025
Certification in Gorgias Customer Service Application
January 1, 2022 - August 14, 2025
Adobe Photoshop and Dreamweaver CS5
January 1, 2013 - November 4, 2025
Gorgias Customer Service Application
January 1, 2022 - November 4, 2025

Industry Experience

Media & Entertainment, Retail, Software & Internet, Consumer Goods, Professional Services