Hi, I’m Noella Joice Polo—a creative and results-driven Social Media Manager with a background in Marketing Management. I help brands grow their online presence through thoughtful content, engaging campaigns, and data-informed decisions. My work focuses on turning ideas into compelling visuals and messages that connect with audiences, while collaborating with teams to deliver on brand promises and drive growth.

Noella Joice Polo

Hi, I’m Noella Joice Polo—a creative and results-driven Social Media Manager with a background in Marketing Management. I help brands grow their online presence through thoughtful content, engaging campaigns, and data-informed decisions. My work focuses on turning ideas into compelling visuals and messages that connect with audiences, while collaborating with teams to deliver on brand promises and drive growth.

Available to hire

Hi, I’m Noella Joice Polo—a creative and results-driven Social Media Manager with a background in Marketing Management. I help brands grow their online presence through thoughtful content, engaging campaigns, and data-informed decisions.

My work focuses on turning ideas into compelling visuals and messages that connect with audiences, while collaborating with teams to deliver on brand promises and drive growth.

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Language

English
Advanced

Work Experience

Customer Representative at Carelon Global Solutions
September 1, 2024 - December 1, 2024
Handled inbound health care support, maintained 100% HIPAA compliance, managed emails, documentation, and case tracking with 95% accuracy. Provided Tier 1 and Tier 2 support with proper escalation of complex issues.
Social Media Manager & Content Planner at King Samgyup Korean Restaurant
December 1, 2019 - August 1, 2023
Managed and grew brand social media accounts to support promotions and events. Planned, created, and scheduled engaging content to increase brand awareness. Led comments and direct messages using a consistent brand voice.
Marketing Staff / Administrative Support at K Style Cosmetics PH
June 1, 2018 - December 1, 2019
Created social media content and campaigns that contributed to a 20% sales increase. Designed marketing visuals and short-form content using Canva. Supported lead generation and promotional activities.
Social Media Manager / Content Planner at Kingsamgyup Korean Restaurant
December 1, 2019 - August 31, 2023
Managed and grew brand social media accounts to support promotions and events. Planned, created, and scheduled engaging content to increase brand awareness. Handled comments and direct messages using a consistent brand voice.

Education

Bachelor of Science in Business Administration, Major in Marketing Management at Batangas State University
January 11, 2030 - January 1, 2024
Bachelor of Science in Business Administration, Major in Marketing Management at Batangas State University
January 1, 2020 - January 1, 2024
Virtual Assistant Training at ARASOF Sphere Rocket
January 1, 2025 - March 18, 2026

Qualifications

Sphere Rocket Virtual Assistant Training
January 1, 2025 - March 18, 2026
ARASOF Sphere Rocket Virtual Assistant Training
January 1, 2025 - March 18, 2026

Industry Experience

Media & Entertainment, Retail, Professional Services, Healthcare