Available to hire
Hi, I’m Noella Joice Polo—a creative and results-driven Social Media Manager with a background in Marketing Management. I help brands grow their online presence through thoughtful content, engaging campaigns, and data-informed decisions.
My work focuses on turning ideas into compelling visuals and messages that connect with audiences, while collaborating with teams to deliver on brand promises and drive growth.
Experience Level
Expert
Expert
Expert
Intermediate
Intermediate
Language
English
Advanced
Work Experience
Customer Representative at Carelon Global Solutions
September 1, 2024 - December 1, 2024Handled inbound health care support, maintained 100% HIPAA compliance, managed emails, documentation, and case tracking with 95% accuracy. Provided Tier 1 and Tier 2 support with proper escalation of complex issues.
Social Media Manager & Content Planner at King Samgyup Korean Restaurant
December 1, 2019 - August 1, 2023Managed and grew brand social media accounts to support promotions and events. Planned, created, and scheduled engaging content to increase brand awareness. Led comments and direct messages using a consistent brand voice.
Marketing Staff / Administrative Support at K Style Cosmetics PH
June 1, 2018 - December 1, 2019Created social media content and campaigns that contributed to a 20% sales increase. Designed marketing visuals and short-form content using Canva. Supported lead generation and promotional activities.
Social Media Manager / Content Planner at Kingsamgyup Korean Restaurant
December 1, 2019 - August 31, 2023Managed and grew brand social media accounts to support promotions and events. Planned, created, and scheduled engaging content to increase brand awareness. Handled comments and direct messages using a consistent brand voice.
Education
Bachelor of Science in Business Administration, Major in Marketing Management at Batangas State University
January 11, 2030 - January 1, 2024Bachelor of Science in Business Administration, Major in Marketing Management at Batangas State University
January 1, 2020 - January 1, 2024Virtual Assistant Training at ARASOF Sphere Rocket
January 1, 2025 - March 18, 2026Qualifications
Sphere Rocket Virtual Assistant Training
January 1, 2025 - March 18, 2026ARASOF Sphere Rocket Virtual Assistant Training
January 1, 2025 - March 18, 2026Industry Experience
Media & Entertainment, Retail, Professional Services, Healthcare
Experience Level
Expert
Expert
Expert
Intermediate
Intermediate
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