Available to hire
Results-driven credit card sales officer with experience in banking and financial services, focused on credit card acquisition, sales target achievement, and relationship management. Skilled in lead generation, field sales, explaining product features and eligibility, and supporting customers through the application process.
Strong understanding of banking products, KYC/compliance requirements, and customer service excellence. Experienced in follow-ups, coordinating with processing teams for timely approvals, after-sales support, and cross-selling banking solutions such as loans, accounts, and insurance.
Experience Level
Expert
Expert
Expert
Expert
Expert
Intermediate
Language
English
Advanced
Malayalam
Fluent
Hindi
Advanced
Work Experience
Credit Card Sales Officer at First Abu Dhabi Bank (FAB) Through MABEAAT – Hadaf Al Khaleej Commercial Services L.L.C
September 1, 2025 - June 30, 2026Handled credit card customer acquisition and relationship management for bank campaigns. Conducted customer engagement activities including market visits and corporate presentations, and converted leads into applications. Ensured application accuracy by verifying details and collecting required documents in line with KYC and compliance standards. Managed follow-ups with internal processing teams for approval timelines and provided ongoing after-sales support to customers. Delivered cross-selling to grow customer value and maintained sales performance against monthly targets.
Credit Card Sales Officer at Commercial Bank of Dubai (CBD)
September 1, 2025 - June 30, 2026Promoted and sold credit card products to individual and corporate customers through field sales, referrals, and lead generation. Explained credit card features, benefits, fees, and eligibility criteria, and supported customers with application completion and document collection. Verified customer information and ensured KYC/compliance with bank policies and regulatory requirements. Achieved monthly sales targets, maintained accurate sales records, and provided daily/weekly sales reports. Followed up on applications and coordinated with processing teams for timely approvals, handled customer inquiries, and delivered after-sales support. Cross-sold additional banking products such as loans, accounts, and insurance.
Education
Master of Business Administration (MBA) at Maria College of Engineering and Technology, Anna University, India
January 11, 2030 - January 1, 2023Bachelor of Business Administration (BBA) at KTCT College of Arts & Science, Kerala University, India
January 11, 2030 - January 1, 2021Higher Secondary Education (Computer Science) at KTCT Higher Secondary School, India
January 11, 2030 - January 1, 2018Secondary School Leaving Certificate (CBSE) at Love Dale Residential School, India
January 11, 2030 - January 1, 2016Qualifications
Industry Experience
Financial Services
Experience Level
Expert
Expert
Expert
Expert
Expert
Intermediate
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