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As a recent graduate with a Bachelor's degree in Communication Science, I am excited to bring my knowledge and experience to your organization. I have spent two years working hands-on in the Network Operations Centre sector, where I've developed strong technical and operational skills to keep monitoring and networking systems running smoothly. I take pride in my interpersonal and communication abilities which help me manage client relationships and support field engineers effectively. I am a team player who is diligent in documentation and reporting, always ensuring transparency and accountability. I look forward to contributing my skills to help your company achieve its goals.…As a recent graduate with a Bachelor's degree in Communication Science, I am excited to bring my knowledge and experience to your organization. I have spent two years working hands-on in the Network Operations Centre sector, where I've developed strong technical and operational skills to keep monitoring and networking systems running smoothly. I take pride in my interpersonal and communication abilities which help me manage client relationships and support field engineers effectively. I am a team player who is diligent in documentation and reporting, always ensuring transparency and accountability. I look forward to contributing my skills to help your company achieve its goals.

Ntokozo Tendani

Community Manager, Content Producer, Product Marketer, +2

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As a recent graduate with a Bachelor's degree in Communication Science, I am excited to bring my knowledge and experience to your organization. I have spent two years working hands-on in the Network Operations Centre sector, where I've developed strong technical and operational skills to keep monitoring and networking systems running smoothly. I take pride in my interpersonal and communication abilities which help me manage client relationships and support field engineers effectively. I am a team player who is diligent in documentation and reporting, always ensuring transparency and accountability. I look forward to contributing my skills to help your company achieve its goals.…As a recent graduate with a Bachelor's degree in Communication Science, I am excited to bring my knowledge and experience to your organization. I have spent two years working hands-on in the Network Operations Centre sector, where I've developed strong technical and operational skills to keep monitoring and networking systems running smoothly. I take pride in my interpersonal and communication abilities which help me manage client relationships and support field engineers effectively. I am a team player who is diligent in documentation and reporting, always ensuring transparency and accountability. I look forward to contributing my skills to help your company achieve its goals.

Available to hire

As a recent graduate with a Bachelor’s degree in Communication Science, I am excited to bring my knowledge and experience to your organization. I have spent two years working hands-on in the Network Operations Centre sector, where I’ve developed strong technical and operational skills to keep monitoring and networking systems running smoothly.

I take pride in my interpersonal and communication abilities which help me manage client relationships and support field engineers effectively. I am a team player who is diligent in documentation and reporting, always ensuring transparency and accountability. I look forward to contributing my skills to help your company achieve its goals.

Skills

Microsoft Office

Experience Level

Microsoft Office

Expert

Language

English

Advanced

Work Experience

Help Desk Technician at In2lt Technologies, Johannesburg

August 1, 2022 - Present

Managed and supported MTN's network infrastructure to ensure reliable connectivity. Compiled administrative reports for the MTN Technical team and generated system reports using the ManageDesk Search Engine for data-driven decisions. Monitored the City of Johannesburg's network for uninterrupted services. Supported Field Engineers to enhance operations. Handled fault resolution and escalations to maintain network integrity and coordinated access to MTN sites for maintenance. Produced daily fault reports documenting restored services.

Office Administrator at Destiny Global, Johannesburg

July 31, 2022 - July 22, 2025

Developed and managed system reports utilizing ManageDesk Search Engine. Reconciled financial statements and processed invoices within finance. Coordinated invoice approvals with project managers and generated monthly KPI reports to support audits. Liaised with service providers to resolve invoice issues. Provided fault handling and escalation support, participated in strategic meetings with executives and technical teams. Facilitated site access for technical teams at MTN locations and compiled daily reports on technical fault restoration.

Office Administrator at Oneway Technologies, Johannesburg

August 1, 2021 - July 22, 2025

Operated switchboard, managed filing and data capturing, utilized Sage Pastel Accounting for recording and reconciling invoices and statements. Managed project reconciliations, schedules, meetings, office administration, expense recording, procurement, and created an Environmental Health and Safety (EHS) file for the company.

Receptionist at Icon Business Furniture, Johannesburg

February 1, 2022 - July 22, 2025

Handled switchboard operations, filing and data capturing. Worked with Sage Pastel Accounting and Payroll. Recorded and reconciled invoices and statements, managed project reconciliations, schedules, meetings, office administration, expense recording, and procurement.