Available to hire
I’m Natalie Williams, a branding strategist and digital marketer who helps businesses clarify their brand, articulate a clear marketing plan, and accelerate growth with thoughtful, data-informed strategies. I craft branding and marketing plans that are practical, scalable, and customer-focused. I’m currently exploring AI-centered approaches to enhance efficiency, personalize experiences, and drive measurable results for brands.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Portuguese
Fluent
Spanish; Castilian
Intermediate
Korean
Beginner
Work Experience
Founder at Lamp and Path Studio
July 1, 2025 - PresentEstablished a startup consultancy focused on branding, marketing clarity, and foundational business support including licensing and trademark guidance. Developed and executed customized branding packages and strategy sessions for two active clients, increasing brand visibility and customer engagement.
Patient Care Coordinator at Twelve Leaves Clinic LLC
June 1, 2025 - October 22, 2025Managed patient care coordination, scheduling, billing, and medical supply inventory. Created marketing and social media posts during downtime, sparking an interest in digital marketing and leading to a 20% increase in online engagement.
Front Desk Patient Access at Jefferson Hospital Physical Therapy Rehab
November 1, 2022 - October 22, 2025Managed patient scheduling and check-ins; verified patient eligibility and reviewed chart documents; ensured certifications and recertifications were up to date for each patient's plan of care; demonstrated a high level of attention to detail.
Patient Accounts Representative at Meritus Home Health, Hagerstown
October 1, 2019 - October 22, 2025Submitted and reviewed home health claims for Medicare and Medicare Advantage Plans using Epic and McKesson EMR. Followed up on CGS claims; generated and submitted multiple reports (variance, write-offs, overpayments, etc.). Maintained logs dedicated to various financial factors and assisted the Department Manager with special projects.
Billing Coordinator at Elite Health Services, Sugar Land, Texas
January 1, 2015 - October 22, 2025Managed high-volume billing operations for commercial insurance, workers’ compensation, personal injury, and various legal cases; maintained and organized medical records; reconciled claims and handled the appeals process with precision; oversaw general office clerical duties; generated and submitted detailed data reports and maintained logs for financial transactions and claims activity.
Education
Digital Marketing Certificate Program at Columbia Business School
January 1, 2022 - October 22, 2025Google Digital Marketing and Ecommerce Certification at Coursera
January 1, 2025 - October 22, 2025Qualifications
Google Analytics
January 11, 2030 - October 22, 2025Google Ads
January 11, 2030 - October 22, 2025Meta Business Suite
January 11, 2030 - October 22, 2025Introduction to Artificial Intelligence (AI)
January 1, 2025 - October 22, 2025AI Engineering Certification (in progress)
January 11, 2030 - October 22, 2025Industry Experience
Professional Services, Healthcare, Education
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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