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Hi! I'm A bdelm ou aiz Laou from Constantine, Algeria. I'm passionate about technology, especially computers and phones, and I enjoy creating engaging social media content. With experience in social media management and customer support within the gaming industry, I thrive on problem-solving and helping users have a seamless experience. I have developed strong technical troubleshooting abilities working with hardware and software issues and have a strong background in managing computer-related services. I enjoy gaming, educational media, reading, and sports like football and basketball as part of my well-rounded interests.…Hi! I'm A bdelm ou aiz Laou from Constantine, Algeria. I'm passionate about technology, especially computers and phones, and I enjoy creating engaging social media content. With experience in social media management and customer support within the gaming industry, I thrive on problem-solving and helping users have a seamless experience. I have developed strong technical troubleshooting abilities working with hardware and software issues and have a strong background in managing computer-related services. I enjoy gaming, educational media, reading, and sports like football and basketball as part of my well-rounded interests.

A bdelm ou aiz Laou

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Hi! I'm A bdelm ou aiz Laou from Constantine, Algeria. I'm passionate about technology, especially computers and phones, and I enjoy creating engaging social media content. With experience in social media management and customer support within the gaming industry, I thrive on problem-solving and helping users have a seamless experience. I have developed strong technical troubleshooting abilities working with hardware and software issues and have a strong background in managing computer-related services. I enjoy gaming, educational media, reading, and sports like football and basketball as part of my well-rounded interests.…Hi! I'm A bdelm ou aiz Laou from Constantine, Algeria. I'm passionate about technology, especially computers and phones, and I enjoy creating engaging social media content. With experience in social media management and customer support within the gaming industry, I thrive on problem-solving and helping users have a seamless experience. I have developed strong technical troubleshooting abilities working with hardware and software issues and have a strong background in managing computer-related services. I enjoy gaming, educational media, reading, and sports like football and basketball as part of my well-rounded interests.

Available to hire

Hi! I’m A bdelm ou aiz Laou from Constantine, Algeria. I’m passionate about technology, especially computers and phones, and I enjoy creating engaging social media content. With experience in social media management and customer support within the gaming industry, I thrive on problem-solving and helping users have a seamless experience.

I have developed strong technical troubleshooting abilities working with hardware and software issues and have a strong background in managing computer-related services. I enjoy gaming, educational media, reading, and sports like football and basketball as part of my well-rounded interests.

Skills

Experience Level

Social Media Design

Intermediate

Language

Arabic

Fluent

English

Advanced

French

Intermediate

Work Experience

Social Media Manager / Technical Troubleshooting Specialist at CANAFREX TECH STORE

December 31, 2021 - August 15, 2025

Managed social media by scripting and editing four videos weekly. Provided technical troubleshooting for hardware by fixing around 20 computers per week, including parts replacement and optimization. Also handled software troubleshooting for PCs and Android phones (viruses, lags, bugs, crashes) averaging 20 devices per week.

General Computer Services Manager / Social Media Manager / Content Creator at BOURBIAA CYBER CAFE

December 31, 2022 - August 15, 2025

Managed client computer usage, ensuring efficiency, functionality, and providing tutorials. Created social media content by scripting and editing three videos per week. Leveraged advanced experience on platforms like TikTok, Instagram, and Facebook.

Gaming Customer Support Agent at 5CA - EA Games

December 31, 2025 - August 15, 2025

Worked 40 hours per week as a Gaming and Technical Customer Chat Support (GTCCS) agent. Successfully completed training phases for multiple major gaming companies, demonstrating flexibility and adaptability.

Social Media Manager / Technical Troubleshooting Specialist at CANAFREX TECH STORE

December 31, 2021 - September 1, 2025

Managed social media by scripting and editing four videos per week while also specializing in technical troubleshooting. Responsible for fixing an average of 20 computers weekly, including hardware replacements and hardware-software optimization. Also handled software issues on Windows and Android systems, including virus removal and performance troubleshooting for computers and phones.

General Computer Services Manager / Social Media Manager / Content Creator at BOURBIAA CYBER CAFE

December 31, 2022 - September 1, 2025

Managed computer work time for clients ensuring efficiency and functionality, providing tutorials and skill mastery. Also managed social media by scripting and editing three videos weekly. Created content leveraging advanced experience on platforms like TikTok, Instagram, and Facebook.

Gaming Customer Support Agent at 5CA-EA Games

December 31, 2025 - September 1, 2025

Provided general chat handling as a Gaming and Technical Customer Chat Support agent for major gaming companies, including Electronic Arts, averaging 40 hours per week. Successfully completed various training programs, demonstrating flexibility and adaptability across multiple criteria and processes.