Virtual assistant with 2 years of experience providing administrative support, data entry, inventory tracking, and customer service. Skilled in Google Workspace, Google Sheets, Canva, email management, and WhatsApp-based order coordination. Delivered high accuracy in sales and inventory records, maintained fast 24-hour response times, and improved engagement through social media content creation and promotions.

Emmanuel Okyere

Virtual assistant with 2 years of experience providing administrative support, data entry, inventory tracking, and customer service. Skilled in Google Workspace, Google Sheets, Canva, email management, and WhatsApp-based order coordination. Delivered high accuracy in sales and inventory records, maintained fast 24-hour response times, and improved engagement through social media content creation and promotions.

Available to hire

Virtual assistant with 2 years of experience providing administrative support, data entry, inventory tracking, and customer service. Skilled in Google Workspace, Google Sheets, Canva, email management, and WhatsApp-based order coordination.

Delivered high accuracy in sales and inventory records, maintained fast 24-hour response times, and improved engagement through social media content creation and promotions.

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Language

English
Advanced
Akan
Fluent

Work Experience

Virtual Assistant at Hilbert Enterprise
October 1, 2023 - August 25, 2025
Managed 30+ orders daily via WhatsApp and email, maintaining a 24-hour response time and 100% order accuracy. Created and promoted social media content, increasing engagement by 40%. Tracked inventory and sales using Google Sheets, reducing stock-outs by sending weekly reports. Coordinated with delivery riders and updated customers on order status via WhatsApp, email, and Messenger. Handled customer inquiries, payments, and complaint resolution. Processed and tagged 40+ customer orders daily with 100% accuracy to prevent mix-ups. Maintained accurate daily sales and inventory records in Google Sheets.

Education

BSc (Computer Science) at University of Energy and Natural Resources
July 1, 2026 - August 8, 2026
High School Diploma (General Science) at Effiduase SHS
April 1, 2021 - September 30, 2024

Qualifications

Diploma in Administrative Procedures and Office Support (Alison)
January 11, 2030 - August 8, 2026

Industry Experience

Education, Retail, Other