CRM implementation and digital transformation specialist with over 10 years’ experience optimizing business processes and customer lifecycle management. Expertise in setting up and customizing CRM platforms (Pipedrive, HubSpot, AmaCRM, Bitrix24, ClickUp, Asana, Freshsales) to streamline sales and marketing workflows, automate marketing campaigns, integrate data, and deliver actionable insights. I help businesses analyse requirements, migrate data, design processes, automate tasks, train teams, and drive user adoption to boost efficiency and revenue.…

Oliver Grand

CRM implementation and digital transformation specialist with over 10 years’ experience optimizing business processes and customer lifecycle management. Expertise in setting up and customizing CRM platforms (Pipedrive, HubSpot, AmaCRM, Bitrix24, ClickUp, Asana, Freshsales) to streamline sales and marketing workflows, automate marketing campaigns, integrate data, and deliver actionable insights. I help businesses analyse requirements, migrate data, design processes, automate tasks, train teams, and drive user adoption to boost efficiency and revenue.…

Available to hire

CRM implementation and digital transformation specialist with over 10 years’ experience optimizing business processes and customer lifecycle management. Expertise in setting up and customizing CRM platforms (Pipedrive, HubSpot, AmaCRM, Bitrix24, ClickUp, Asana, Freshsales) to streamline sales and marketing workflows, automate marketing campaigns, integrate data, and deliver actionable insights. I help businesses analyse requirements, migrate data, design processes, automate tasks, train teams, and drive user adoption to boost efficiency and revenue.

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Skills

Language

English
Fluent
French
Fluent

Work Experience

CRM & Digital Transformation Specialist at Freelance Consultant
January 1, 2010 - Present
Provide CRM implementation and process optimization services, customizing and integrating systems such as Pipedrive, HubSpot, AmaCRM, Bitrix24, ClickUp, Asana, and Freshsales. Responsible for data migration, automation workflows, training and support, enhancing efficiency and customer relationship management for clients.

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Skills

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