Multilingual business graduate with hands-on experience in customer service, sales, marketing, and international education across the US and Spain. I bring strong communication skills and a passion for creating welcoming, positive guest experiences through attentive service and relationship-building. I thrive in fast-paced hospitality environments, work effectively both independently and as part of a team to meet customer needs and exceed expectations. With strong attention to detail, cultural adaptability, and a proactive mindset, I am skilled at managing guest interactions, resolving concerns professionally, and contributing to a warm and service-oriented atmosphere.

Olivia Blank

Multilingual business graduate with hands-on experience in customer service, sales, marketing, and international education across the US and Spain. I bring strong communication skills and a passion for creating welcoming, positive guest experiences through attentive service and relationship-building. I thrive in fast-paced hospitality environments, work effectively both independently and as part of a team to meet customer needs and exceed expectations. With strong attention to detail, cultural adaptability, and a proactive mindset, I am skilled at managing guest interactions, resolving concerns professionally, and contributing to a warm and service-oriented atmosphere.

Available to hire

Multilingual business graduate with hands-on experience in customer service, sales, marketing, and international education across the US and Spain. I bring strong communication skills and a passion for creating welcoming, positive guest experiences through attentive service and relationship-building.

I thrive in fast-paced hospitality environments, work effectively both independently and as part of a team to meet customer needs and exceed expectations. With strong attention to detail, cultural adaptability, and a proactive mindset, I am skilled at managing guest interactions, resolving concerns professionally, and contributing to a warm and service-oriented atmosphere.

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Language

English
Fluent
German
Fluent
Spanish; Castilian
Advanced

Work Experience

Language Assistant at English Auxiliary (Spain)
October 1, 2025 - Present
Gained significant international and professional experience that strengthened cultural intelligence, independence, resilience, and adaptability, building strong identity capital and a global perspective that supports effective collaboration and decision-making in modern workplaces. Designed and delivered engaging educational materials, interactive workshops, and cross-cultural presentations that strengthened communication, audience engagement, and public speaking abilities while fostering adaptability in diverse environments. Collaborated closely with lead educators to support lesson delivery, student development, and classroom operations, building teamwork and problem-solving skills transferable to professional settings. Maintained a structured English-speaking environment by applying leadership, interpersonal communication, and conflict-resolution skills to manage group dynamics effectively. Developed the ability to communicate complex ideas clearly to varied audiences, strengthenin
Online English Teacher / International Educator at Online Education Platforms
October 1, 2026 - Present
Independently managed a full teaching schedule by coordinating student availability across multiple time zones, optimizing bookings, and maintaining strong long-term student retention through personalized instruction and relationship management. Designed customized lesson plans tailored to each student’s learning style, goals, and proficiency level, demonstrating adaptability and strategic planning. Guided students through learning English from the ground up, translating complex concepts into clear instruction while developing communication, patience, and client-focused problem-solving skills. Monitored progress through ongoing assessment and data tracking, adjusting teaching methods to maximize engagement, performance, and measurable improvement. Built a consistent student base by leveraging platform analytics, personal branding, and high-quality client experiences, strengthening skills in marketing, customer retention, and professional relationship management. Balanced curriculum d
Executive Leader / VP of Marketing & Media at CHAARG (Changing Health, Attitude + Actions to Recreate Girls)
August 1, 2022 - December 1, 2024
Held executive leadership roles such as Weekly Small Group Leader and VP of Marketing & Media, leading communication initiatives, member engagement strategies, and brand growth efforts for a large college women’s wellness organization. Developed and executed marketing campaigns across social media platforms to increase campus visibility, strengthen community engagement, and support membership growth initiatives. Created branded digital content using Canva and Adobe Photoshop, including promotional graphics, event materials, newsletters, and social media campaigns while maintaining a cohesive organization identity. Built strategic partnerships by conducting outreach to local businesses, wellness brands, and off-campus fitness studios, securing collaborations, sponsorships, giveaways, and event partnerships that increased member value and community presence. Managed professional communication through direct messaging, email outreach, and face-to-face networking, strengthening relations
Waitress at The CowFish
May 1, 2025 - September 1, 2025
Greeted guests, managed reservations and waitlists, communicated seating availability and estimated wait times, supported servers and bussers during high-traffic periods, and maintained clean, organized front-of-house areas.
Sales Representative at Play It Again Sports
March 1, 2024 - December 1, 2024
Made outbound customer calls to promote and sell services; collaborated with team members to organize promotional events and in-store displays; greeted and assisted customers with personalized recommendations to ensure a positive shopping experience.

Education

B.S. in Business Administration (Concentration: International Marketing) at University of North Carolina Wilmington
August 1, 2022 - December 1, 2024
Education Abroad Program at Universidad de Valencia
May 1, 2024 - June 1, 2024

Qualifications

X-Culture Global Virtual Team - Education Abroad
May 1, 2024 - June 1, 2024
Microsoft Office Suite Certification
January 11, 2030 - May 12, 2026

Industry Experience

Education, Travel & Hospitality, Professional Services, Media & Entertainment