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I am an Experienced Technical Support Engineer with expertise in Microsoft 365 (Teams, SharePoint, Exchange, OneDrive and Office Apps). I enjoy troubleshooting, system administration, and automating tasks with PowerShell to keep IT operations running smoothly. I thrive in evolving tech environments and am passionate about helping customers achieve their goals. I am seeking a System Administrator role where I can apply my technical skills and problem-solving abilities to maintain reliable IT infrastructures.…I am an Experienced Technical Support Engineer with expertise in Microsoft 365 (Teams, SharePoint, Exchange, OneDrive and Office Apps). I enjoy troubleshooting, system administration, and automating tasks with PowerShell to keep IT operations running smoothly. I thrive in evolving tech environments and am passionate about helping customers achieve their goals. I am seeking a System Administrator role where I can apply my technical skills and problem-solving abilities to maintain reliable IT infrastructures.

Oluleke Omotoba

Programmer, Web Developer, Cloud Developer, +2

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I am an Experienced Technical Support Engineer with expertise in Microsoft 365 (Teams, SharePoint, Exchange, OneDrive and Office Apps). I enjoy troubleshooting, system administration, and automating tasks with PowerShell to keep IT operations running smoothly. I thrive in evolving tech environments and am passionate about helping customers achieve their goals. I am seeking a System Administrator role where I can apply my technical skills and problem-solving abilities to maintain reliable IT infrastructures.…I am an Experienced Technical Support Engineer with expertise in Microsoft 365 (Teams, SharePoint, Exchange, OneDrive and Office Apps). I enjoy troubleshooting, system administration, and automating tasks with PowerShell to keep IT operations running smoothly. I thrive in evolving tech environments and am passionate about helping customers achieve their goals. I am seeking a System Administrator role where I can apply my technical skills and problem-solving abilities to maintain reliable IT infrastructures.

Available to hire

I am an Experienced Technical Support Engineer with expertise in Microsoft 365 (Teams, SharePoint, Exchange, OneDrive and Office Apps). I enjoy troubleshooting, system administration, and automating tasks with PowerShell to keep IT operations running smoothly.

I thrive in evolving tech environments and am passionate about helping customers achieve their goals. I am seeking a System Administrator role where I can apply my technical skills and problem-solving abilities to maintain reliable IT infrastructures.

Skills

Experience Level

Expert

Expert

Expert

Expert

Language

English

Fluent

Work Experience

Microsoft 365 Technical Support Engineer at TEKNOWLEDGE

August 1, 2024 - Present

Provide technical support for a wide range of Microsoft 365 services, including Teams, SharePoint, Exchange, OneDrive, and other related M365 applications. Resolve complex issues related to Office apps, user management, account provisioning, and cloud storage management. Use PowerShell scripting to automate tasks and improve efficiency in system management. Provide Azure cloud support, assisting customers with troubleshooting and implementing cloud-based solutions. Deliver training and support to customers on the best practices for utilizing M365.

Technical Support Specialist at SoftClue Global Technologies

February 1, 2022 - January 1, 2024

Provided expert technical assistance to customers, troubleshooting hardware and software issues. Delivered timely solutions via phone, email, and live chat, ensuring customer satisfaction. Collaborated with cross-functional teams to resolve escalations and improve product functionality. Assisted with server administration tasks, including monitoring, maintaining, and configuring systems, ensuring uptime and performance. Supported deployment and integration of M365 solutions into customer environments.