I started my design journey in industrial design, creating physical products and thinking through form, material, and space. Over time, my focus shifted from the objects themselves to the people using them - what makes something intuitive, meaningful, or frustrating. That curiosity led me into UX and product design. Today, I design with empathy and clarity. My work is grounded in accessibility, not as a checklist, but as a mindset. I strive to create experiences that are simple, inclusive, and genuinely useful. With a background across disciplines, I balance user needs with business goals, often advocating for clarity over complexity. Because to me, the best designs aren’t just functional, they feel natural, thoughtful, and human.

Olivia Mukhopadhyay

I started my design journey in industrial design, creating physical products and thinking through form, material, and space. Over time, my focus shifted from the objects themselves to the people using them - what makes something intuitive, meaningful, or frustrating. That curiosity led me into UX and product design. Today, I design with empathy and clarity. My work is grounded in accessibility, not as a checklist, but as a mindset. I strive to create experiences that are simple, inclusive, and genuinely useful. With a background across disciplines, I balance user needs with business goals, often advocating for clarity over complexity. Because to me, the best designs aren’t just functional, they feel natural, thoughtful, and human.

Available to hire

I started my design journey in industrial design, creating physical products and thinking through form, material, and space. Over time, my focus shifted from the objects themselves to the people using them - what makes something intuitive, meaningful, or frustrating. That curiosity led me into UX and product design.

Today, I design with empathy and clarity. My work is grounded in accessibility, not as a checklist, but as a mindset. I strive to create experiences that are simple, inclusive, and genuinely useful.

With a background across disciplines, I balance user needs with business goals, often advocating for clarity over complexity. Because to me, the best designs aren’t just functional, they feel natural, thoughtful, and human.

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Work Experience

UX Designer at TELUS Health
July 1, 2025 - November 1, 2025
Led design initiatives on two large-scale projects, collaborating with cross-functional teams to deliver accessible, user-centered solutions. Designed and led an AI-driven initiative to simplify client experiences and reduce complexity in mental health service navigation. Conducted usability testing with major clients, uncovering pain points and validating design decisions through iterative discovery. Partnered with product teams to plan quarterly roadmaps, aligning design efforts with business objectives. Completed a comprehensive accessibility and design system audit, recommending improvements that enhanced usability and brand consistency. Coached and mentored other designers to align with brand identity and accessibility best practices, fostering stronger team-wide design alignment.
Associate Product Designer at TELUS Health
January 1, 2022 - July 1, 2025
Led usability validation sessions, capturing insights from users and stakeholders to inform design improvements. Designed mock-ups and interactive prototypes within TELUS design system, incorporating usability, accessibility, and ergonomics principles. Partnered with developers and project leaders to define scope, ensuring seamless implementation of design updates. Created design flows in Figma to streamline product journeys, enhancing user accessibility and engagement.
Freelance Product Designer at FOODbzz Bakery
January 1, 2020 - January 1, 2022
Designed and delivered business identity materials, including logos and menus. Enhanced branding and visual assets, resulting in improved customer engagement and sales. Collaborated in designing campaigns to promote the connection between business and clients.

Education

Bachelor of Design in Industrial Design (with Distinction) at University of Alberta
January 11, 2030 - March 27, 2026
Bachelor of Design in Industrial Design (with Distinction) at University of Alberta
January 11, 2030 - March 27, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Healthcare, Education, Software & Internet, Professional Services, Media & Entertainment