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I am a results-driven Operations & E-commerce Manager with a track record of leading multi-channel retail and online platforms. I enjoy building high-performing teams, optimizing e-commerce performance, and steering product development from concept to market. I thrive in data-driven environments and love turning business goals into actionable roadmaps that deliver measurable growth. I excel at cross-functional collaboration, mentoring colleagues, launching new product lines, and delivering sustainable results across revenue, profitability, and customer experience. My hands-on leadership style combines strategic thinking with practical execution, enabling brands to scale efficiently and maintain brand integrity across channels.…I am a results-driven Operations & E-commerce Manager with a track record of leading multi-channel retail and online platforms. I enjoy building high-performing teams, optimizing e-commerce performance, and steering product development from concept to market. I thrive in data-driven environments and love turning business goals into actionable roadmaps that deliver measurable growth. I excel at cross-functional collaboration, mentoring colleagues, launching new product lines, and delivering sustainable results across revenue, profitability, and customer experience. My hands-on leadership style combines strategic thinking with practical execution, enabling brands to scale efficiently and maintain brand integrity across channels.

Łukasz Włodarczyk

Brand Designer, Product Designer, Project Manager

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I am a results-driven Operations & E-commerce Manager with a track record of leading multi-channel retail and online platforms. I enjoy building high-performing teams, optimizing e-commerce performance, and steering product development from concept to market. I thrive in data-driven environments and love turning business goals into actionable roadmaps that deliver measurable growth. I excel at cross-functional collaboration, mentoring colleagues, launching new product lines, and delivering sustainable results across revenue, profitability, and customer experience. My hands-on leadership style combines strategic thinking with practical execution, enabling brands to scale efficiently and maintain brand integrity across channels.…I am a results-driven Operations & E-commerce Manager with a track record of leading multi-channel retail and online platforms. I enjoy building high-performing teams, optimizing e-commerce performance, and steering product development from concept to market. I thrive in data-driven environments and love turning business goals into actionable roadmaps that deliver measurable growth. I excel at cross-functional collaboration, mentoring colleagues, launching new product lines, and delivering sustainable results across revenue, profitability, and customer experience. My hands-on leadership style combines strategic thinking with practical execution, enabling brands to scale efficiently and maintain brand integrity across channels.

Available to hire

I am a results-driven Operations & E-commerce Manager with a track record of leading multi-channel retail and online platforms. I enjoy building high-performing teams, optimizing e-commerce performance, and steering product development from concept to market. I thrive in data-driven environments and love turning business goals into actionable roadmaps that deliver measurable growth.

I excel at cross-functional collaboration, mentoring colleagues, launching new product lines, and delivering sustainable results across revenue, profitability, and customer experience. My hands-on leadership style combines strategic thinking with practical execution, enabling brands to scale efficiently and maintain brand integrity across channels.

Skills

Web Design

Data Visualization

Experience Level

Web Design

Expert

Data Visualization

Intermediate

Language

English

Advanced

Spanish; Castilian

Beginner

Work Experience

Operations & E-commerce Manager / Board Member at Macaroni Tomato

June 1, 2018 - Present

End-to-end ownership of the brand’s e-commerce platform; managed sales team and warehouse operations; delivered sales training and onboarding; tracked KPI metrics (AOV, Revenue, Returns); collaborated with IT/Dev/Marketing; led RTW product line development and launched new categories; supervised product roadmap and cross-functional initiatives; drove double-digit revenue growth in online and brand channels.

Manager at ZACK ROMAN

April 1, 2017 - May 1, 2018

Managed store operations and team performance; oversaw sales, guest experience, and merchandising; partnered with cross-functional teams to implement sales initiatives and store improvements.

Assistant Store Manager at Massimo Dutti

October 1, 2015 - March 1, 2017

Supported store leadership in daily operations, inventory management, and customer service; developed and coached team members; contributed to sales planning and operational efficiency.

Deputy Head of Section at Peek & Cloppenburg

May 1, 2014 - September 1, 2015

Led departmental activities, staff scheduling, and visual merchandising; optimized workflows, merchandising strategies and customer experience; collaborated with senior management on store performance.