I am a detail-oriented Virtual Assistant with experience in CRM management, data entry, email and LinkedIn outreach, and administrative support. I excel at coordinating research projects, maintaining accurate records, and supporting customer service and sales initiatives. I am a quick learner, adaptable, and motivated to contribute ideas and deliver results in a collaborative, growth-focused environment. I’m comfortable working remotely across US and UK time zones and am eager to help teams scale their operations and outreach.

Joshua Otieno

I am a detail-oriented Virtual Assistant with experience in CRM management, data entry, email and LinkedIn outreach, and administrative support. I excel at coordinating research projects, maintaining accurate records, and supporting customer service and sales initiatives. I am a quick learner, adaptable, and motivated to contribute ideas and deliver results in a collaborative, growth-focused environment. I’m comfortable working remotely across US and UK time zones and am eager to help teams scale their operations and outreach.

Available to hire

I am a detail-oriented Virtual Assistant with experience in CRM management, data entry, email and LinkedIn outreach, and administrative support. I excel at coordinating research projects, maintaining accurate records, and supporting customer service and sales initiatives.

I am a quick learner, adaptable, and motivated to contribute ideas and deliver results in a collaborative, growth-focused environment. I’m comfortable working remotely across US and UK time zones and am eager to help teams scale their operations and outreach.

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Language

English
Fluent

Work Experience

Virtual Assistant / Admin & Sales Support
January 1, 2021 - Present
Managed CRM systems and data accuracy, reporting, and follow-ups; conducted research projects, built targeted prospect databases, and generated qualified leads; handled email management and calendar coordination for executives; supported outreach campaigns via personalized email and LinkedIn messaging; assisted in HR-related tasks including candidate sourcing and initial communication; provided customer service and business development support by booking client calls and tracking outreach progress.
Business Development & Research Support (Contract Roles)
January 1, 2020 - January 1, 2021
Researched and identified decision-makers in diverse industries (Tech, AI, Consulting, Education); created and maintained organized Excel/Google Sheets databases with contact information; scheduled and confirmed business development calls across different time zones; supported marketing campaigns and social media content updates.

Education

Bachelor’s Degree in Telecommunication at Kenyatta University
January 11, 2030 - January 1, 2019

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Professional Services, Media & Entertainment, Education