Ottavia Rosa Cecere
Organised and detail-oriented professional with experience across sales support, customer service, and logistics coordination in fast-paced international environments.
About
Organised and detail-oriented professional with experience across sales support, customer service, and logistics coordination in fast-paced international environments. Confident working across multiple systems and portals, managing several ongoing tasks accurately, and communicating clearly with customers and internal stakeholders.
Fluent in English and Italian, with a calm, structured approach under pressure. Experienced supporting operational flow and eCommerce processes end-to-end, coordinating schedules and logistics, and building strong working relationships across teams.
- 3 years' experience
- Joined July 2026
Languages
- ItalianFluent
- EnglishFluent
Industry experience
- Retail
- Consumer Goods
- Travel & Hospitality
- Professional Services
- Transportation & Logistics
More experts in Stockholm, Sweden
Work experience· 5 roles
Deliver fast, accurate customer service during high volume periods, handling orders and payments with consistency. Coordinate daily stock and operational flow with the wider team to keep service running smoothly. Communicate with a broad, international customer base in English and Italian.
Manage daily schedules and routines requiring reliability, structure, and clear communication with the family. Coordinate logistics across multiple commitments, adapting quickly to changing plans. Communicate fluently in Italian and English in a role that depends on trust and consistency.
Coordinated end-to-end ecommerce operations, including order processing, returns, inventory control, and logistics via Shopify and Sendify, reducing fulfilment errors during peak periods. Managed stakeholder communications across email and social channels, resolving issues promptly and maintaining high satisfaction. Implemented operational improvements that streamlined warehouse workflows and reduced administrative overhead.
Education
Certifications and awards
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