Adjusted UI/UX elements for effective product showing using Figma. Managed visibility processes for App and Web platforms. Planned and deployed App and Web banners using Smart Edit & Gandalf. Developed daily widget strategies to enhance user interaction. Implemented personalized gamification scenarios to improve engagement using Figma for UI/UX design and persona-driven user journeys.

UI/UX Designer at De Kerk Co

July 1, 2024 - July 1, 2024

Adjusted UI/UX elements for effective product showcases using Figma. Managed visibility processes for App and Web platforms. Planned and deployed App and Web banners using Smart Edit & Gandalf. Developed daily widget strategies to enhance user interaction. Implemented personalized gamification scenarios to improve engagement using Figma and Persona Click for personalized user journeys.

Customer Support Agent at Rosi Cafe & More

May 1, 2024 - November 6, 2025

Deliver timely and effective support via chat, email, and phone; resolve technical and account issues while maintaining high customer satisfaction. Document user concerns, create internal knowledge base articles, and provide product feedback to improve support efficiency and product development.

Customer Support Specialist at Rosi Cafe & More

May 1, 2024 - October 30, 2025

Social Media Manager at Watsons Turkey

November 30, 2023 - November 30, 2023

Manage Instagram content strategy by creating and scheduling visually engaging posts and stories to boost brand visibility and audience interaction.

Social Media Manager at Watsons Turkey

November 1, 2023 - November 1, 2023

Manage Instagram content strategy by creating and scheduling visually engaging posts and stories to boost brand visibility and audience interaction.

Product Designer

December 1, 2022 - December 1, 2022

Designed custom product designs using 3D modeling, rendering, and technical drawing. Applied visual design principles to enhance product aesthetics and catalog design.