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I am a results-oriented Data & Analytics Consultant with extensive experience optimizing business processes in SAP ecosystems and leveraging data analytics to drive strategic decisions. In my current role at Deloitte, I design and implement SAP Analytics Cloud solutions, manage data warehousing with SAP BW/4HANA and Datasphere, and translate complex requirements into actionable insights. I collaborate across cross-functional teams to deliver data-driven improvements and foster growth. I also bring AI and data science capabilities, using Python, SQL, and R to transform data into meaningful business outcomes. My background in banking, risk management and product reporting helps businesses increase efficiency and customer satisfaction.…I am a results-oriented Data & Analytics Consultant with extensive experience optimizing business processes in SAP ecosystems and leveraging data analytics to drive strategic decisions. In my current role at Deloitte, I design and implement SAP Analytics Cloud solutions, manage data warehousing with SAP BW/4HANA and Datasphere, and translate complex requirements into actionable insights. I collaborate across cross-functional teams to deliver data-driven improvements and foster growth. I also bring AI and data science capabilities, using Python, SQL, and R to transform data into meaningful business outcomes. My background in banking, risk management and product reporting helps businesses increase efficiency and customer satisfaction.

Antonios Panteliadis

Data Scientist, Data Analyst, AI Strategy Consultant, +2

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I am a results-oriented Data & Analytics Consultant with extensive experience optimizing business processes in SAP ecosystems and leveraging data analytics to drive strategic decisions. In my current role at Deloitte, I design and implement SAP Analytics Cloud solutions, manage data warehousing with SAP BW/4HANA and Datasphere, and translate complex requirements into actionable insights. I collaborate across cross-functional teams to deliver data-driven improvements and foster growth. I also bring AI and data science capabilities, using Python, SQL, and R to transform data into meaningful business outcomes. My background in banking, risk management and product reporting helps businesses increase efficiency and customer satisfaction.…I am a results-oriented Data & Analytics Consultant with extensive experience optimizing business processes in SAP ecosystems and leveraging data analytics to drive strategic decisions. In my current role at Deloitte, I design and implement SAP Analytics Cloud solutions, manage data warehousing with SAP BW/4HANA and Datasphere, and translate complex requirements into actionable insights. I collaborate across cross-functional teams to deliver data-driven improvements and foster growth. I also bring AI and data science capabilities, using Python, SQL, and R to transform data into meaningful business outcomes. My background in banking, risk management and product reporting helps businesses increase efficiency and customer satisfaction.

Available to hire

I am a results-oriented Data & Analytics Consultant with extensive experience optimizing business processes in SAP ecosystems and leveraging data analytics to drive strategic decisions. In my current role at Deloitte, I design and implement SAP Analytics Cloud solutions, manage data warehousing with SAP BW/4HANA and Datasphere, and translate complex requirements into actionable insights. I collaborate across cross-functional teams to deliver data-driven improvements and foster growth.

I also bring AI and data science capabilities, using Python, SQL, and R to transform data into meaningful business outcomes. My background in banking, risk management and product reporting helps businesses increase efficiency and customer satisfaction.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Language

English

Fluent

Greek, Modern

Fluent

Work Experience

Data & Analytics Analyst – BI Analyst at Deloitte

February 1, 2023 - November 5, 2025

Led the design and implementation of SAP Analytics Cloud solutions, enhancing data visualization and reporting capabilities for key stakeholders. Managed complex data warehousing projects utilizing SAP BW/4HANA and Datasphere, ensuring data integrity and accessibility for business insights. Applied strong analytical abilities to identify and implement effective solutions for data-driven business process optimization.

Claims Service and BO Specialist at NN Hellas

August 1, 2021 - August 1, 2021

Conducted in-depth production and analysis of insurance product reports, providing actionable insights for strategic decision-making. Performed KPI analysis to safeguard quantitative and qualitative goals, contributing to operational efficiency. Proposed and implemented solutions to achieve high first contact resolution rates for customer inquiries.

Personal Banking Specialist at Piraeus Bank - Piraeus Direct Services

April 1, 2019 - April 1, 2019

Managed and resolved complex issues for affluent portfolios, pertaining to banking transactions, payments, and digital applications (Web & Mobile) within the core banking system. Provided expert resolution for credit, debit, and prepaid card issues, ensuring high levels of customer satisfaction and retention. Proactively managed phishing alerts and educated customers on security best practices, safeguarding financial assets and anticipating security needs. Successfully cross-sold banking and insurance products, contributing to portfolio growth and revenue targets. Trained and mentored new joiners on personal banking representative duties, enhancing team performance and knowledge transfer.

Customer Service & BO Specialist at Piraeus Bank - Piraeus Direct Services

February 1, 2015 - February 1, 2015

Addressed and resolved a wide range of customer inquiries regarding banking products and services as a member of the Phone Banking team. Investigated and resolved banking transactions and payment discrepancies using the core Banking System. Managed and resolved issues related to Web and Mobile applications, enhancing the customer digital banking experience. Identified and managed phishing alerts, proactively protecting customer security and financial integrity. Assisted in training new joiners on banking representative duties, ensuring consistent service delivery.

Customer Service & BO Specialist at Piraeus Bank - Piraeus Direct Services

April 1, 2019 - April 1, 2019

Managed and resolved issues related to banking transactions, payments, and digital applications (Web & Mobile) within the core banking system. Investigated and resolved discrepancies, educated customers on security best practices, and contributed to portfolio growth through cross-selling.

Banking Operations / UAT Specialist at Praxia Bank

December 1, 2019 - December 1, 2019

Performed User Acceptance Testing (UAT) for banking software, rigorously detecting issues and proposing effective solutions to enhance system functionality. Monitored software releases, identified bugs, and reported statistics to IT and Strategy Teams to ensure stability and performance.

Claims Service and BO Specialist at NN Hellas

May 1, 2020 - August 1, 2021

Customer Service & BO Specialist at Piraeus Bank - Piraeus Direct Services

May 1, 2014 - February 1, 2015

Personal Banking Specialist at Piraeus Bank - Piraeus Direct Services

February 1, 2015 - April 1, 2019

Managed and resolved complex issues for affluent portfolios, pertaining to banking transactions, payments, and digital applications within the core banking system. Provided expert resolution for credit, debit, and prepaid card issues, ensuring high levels of customer satisfaction and retention. Proactively managed phishing alerts and educated customers on security best practices, safeguarding financial assets and anticipating security needs. Successfully cross-sold banking and insurance products, contributing to portfolio growth and revenue targets. Trained and mentored new joiners on personal banking representative duties, enhancing team performance and knowledge transfer.