Paola Alejandra Rodriguez Villarroel
I am a finance professional with extensive experience in international transfers and operations management.
About
I am a finance professional with extensive experience in international transfers and operations management. Currently supervising daily international transfer activities at Banco BISA S.A., I lead a 14-person team, ensure regulatory compliance, and partner with banking colleagues worldwide to keep payments accurate and timely. I enjoy turning transaction data into actionable insights to reduce risk and improve processes, all while maintaining a strong focus on customer satisfaction.
My education in International Business, combined with ongoing certifications in Excel, ISO 20022/SWIFT, and languages, supports my proactive, hands-on approach. I’m fluent in English and Spanish, proficient in French, and I continuously seek opportunities to apply analytics, design thinking, and collaboration to drive efficiency and high-quality outcomes.
- 10 years' experience
- Joined January 2026
Languages
- Spanish; CastilianFluent
- EnglishAdvanced
- FrenchAdvanced
- GermanBeginner
Industry experience
- Financial Services
- Professional Services
- Software & Internet
Work experience· 4 roles
Leads daily international transfer operations, ensuring regulatory compliance and internal policies. Trains and mentors a team of 14, analyzes transaction data to identify trends and mitigate risks, reviews SWIFT messages (including ISO 20022), and manages accounting processes with internal and external banking partners worldwide.
Processes international transfers with accuracy and regulatory compliance; collaborates with team members to optimize processes and improve efficiency; monitors transaction status and provides updates to internal clients; assists in account reconciliation and resolves discrepancies promptly.
Trains and guides a team of over 10 cashiers; manages cash flow and vault operations; resolves customer issues and escalations; oversees daily cashier department operations for efficient and accurate service.
Education· 5
Certifications and awards· 13
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