Paula Martinez

Managed and scheduled content across multiple social media platforms, maintaining consistent brand identity and supporting audience engagement. Created visual and written content for campaigns, promotions, events, and daily brand communication using Canva and Adobe Creative Suite. Monitored social media engagement, responded to customer interactions, and supported influencer collaborations and marketing campaigns. Coordinated with store locations and internal teams to gather content and support promotional activities. Provided administrative support to the marketing team including organizing content calendars, preparing reports, and tracking campaign performance.

Provided exceptional customer service and personalized recommendations to clients in a luxury retail environment. Maintained deep product knowledge across Bulgari offerings including jewelry, watches, and accessories. Handled client inquiries and resolved issues promptly to ensure customer satisfaction. Managed end-to-end marketing strategies across social media, paid ads, and community events. Created content, designed flyers and digital assets, and coordinated influencer collaborations. Planned and executed Meta and TikTok ad campaigns, optimizing budgets and targeting.

Coordinated and managed orders for promotional materials, ensuring timely delivery and accurate inventory tracking. Designed visual content using Adobe Creative Suite and Canva to enhance brand presence and engagement. Produced and edited video content for various marketing campaigns and promotional activities. Managed daily invoicing tasks and prepared budget spreadsheet files, contributing to financial accuracy and transparency.