PV

Pauline van der Waal

Available to hire

I'm a strategic copywriter and content consultant with a background in IT, communications, and business consultancy.

About

I’m a strategic copywriter and content consultant with a background in IT, communications, and business consultancy. I help organizations translate complex topics like data, digital transformation, and customer experience into clear, engaging content — from web copy and whitepapers to scripts and brand narratives.

What makes me stand out? I combine analytical thinking with a strong sense of tone and structure. I’ve written and reviewed content for tech companies, insurers, and government agencies — and I’ve even voiced radio commercials and jingles, which sharpened my ear for language, rhythm, and brand voice.

  • 16 years' experience
  • Joined July 2025

Languages

  • EnglishAdvanced
  • GermanAdvanced
  • DutchFluent
  • FrenchBeginner
  • Spanish; CastilianBeginner

Industry experience

  • Software & Internet
  • Travel & Hospitality
  • Professional Services
  • Media & Entertainment
  • Transportation & Logistics

Work experience· 9 roles

Product Owner & Customer Contact Strategy Consultant · FBTOAug 2021 – Jul 2025 · 4 yrs

Dual role combining team leadership and strategic consultancy during a major service transformation. Product Owner for team Quality managing backlog and Agile coaching. Provided strategic input on structure, leadership, and customer contact design. Developed governance model connecting strategy and operations. Advised management and coached team leads.

Consultant for Digital & Data Projects · Mobilee Management & ConsultancyDec 2020 – Jul 2025 · 4 yrs 8 mos

Led digital transformation projects for clients including RCE, Eneco, VodafoneZiggo, Eurocross Assistance. Managed multidisciplinary teams within Agile and BI settings. Created roadmaps, improved processes, advised on data strategy and bridged communication between business, IT, and leadership.

Editor & Content Creator · komootMay 2020 – Present · 6 yrs 7 mos

Create and curate inspirational outdoor content for komoot users. Write original stories, route content and editorial pieces for Dutch and Belgian users. Optimize content for SEO and user engagement. Adapt content from multiple languages with focus on tone, flow and local relevance. Collaborate with komoot's international content team to ensure quality and consistency.

Strategic Copywriter & Content Consultant · Blauwe Pauwen Copywriting & ConsultancyJan 2018 – Present · 8 yrs 11 mos
Project Manager / Product Owner · YoungCapitalDec 2017 – Jul 2025 · 7 yrs 8 mos
Consultant / Analyst / Trainer / IT Project Manager · VerintJan 2016 – Jul 2025 · 9 yrs 7 mos
Travel & Outdoor Writer · Reisschrijvers MediaJan 2014 – Present · 12 yrs 11 mos
Marketing Manager · Truus.nlNov 2011 – Jul 2025 · 13 yrs 9 mos

Education

Bachelor's degree · Universiteit van Amsterdam2003

Certifications and awards· 17

Online Copywriter2022
Search Engine Optimization (SEO)2022
Lean Green Belt2019
Certified Business Intelligence Professional (CBIP)2018

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