Available to hire
I’m Paul J Jenson, a results-driven email marketing professional focused on lifecycle strategies, A/B testing, and deliverability optimization. I help brands grow revenue by designing scalable email programs and delivering measurable improvements across bulk sends and nurture flows.
Throughout my career I’ve led initiatives for B2C, B2B, nonprofit, and luxury brands, blending technical deliverability know-how with creative campaign execution. I’m passionate about building strong, data-driven email programs and collaborating with cross-functional teams to drive sustainable growth.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Work Experience
Email Marketing Consultant at Freelance / Self-employed
December 23, 2023 - PresentImplemented an iterative A/B testing framework for a major home-renovation retailer, shifting from bulk sends to lifecycle-based optimization and achieving 201% YoY growth in email-driven revenue. Produced monthly performance reporting for Trade and DTC cohorts to guide optimization. Launched a nonprofit’s first email framework with a conditional Welcome Flow and a weekly bulk-send process. Established Google Postmaster Tools and a deliverability plan that improved domain/IP reputation from bad to high over several months.
Sr Digital Marketing Manager at BorrowWorks
May 1, 2024 - February 1, 2026Managed domain warmups, including a returning-customer sending domain, improving inbox placement and increasing conversions by 20%. Led an overhaul of a linear collections workflow with behavior-based branching, SMS reinforcement for non-openers, and disengagement rules, yielding +25% lift in recovered delinquent loan revenue YoY. Executed full ESP integrations (SendGrid, Customer.io, Iterable) from onboarding to IP warming, authentication, and workflow buildout for stable, scalable sends.
Email Marketing Manager at Norwex
January 1, 2024 - May 1, 2024Led email marketing strategy and operations, establishing campaign planning/execution processes. Supervised a direct report and supported bulk email distributions. Collaborated with cross-functional teams to configure tailored customer journeys within the Listrak ESP platform.
Senior Email Marketing Manager at Winc / Full Glass Wine Co
July 1, 2015 - October 1, 2023Oversaw the DTC email program from planning through execution, contributing to $72M in annual revenue. Managed migration from Oracle Responsys to Klaviyo, rebuilding workflows and conducting phased warmups. Conducted A/B tests on automated campaigns, boosting conversions and revenue by up to 200%. Monitored deliverability/list health, maintaining 95-100% delivery across major ISPs. Built responsive HTML templates and delivered weekly performance insights to leadership.
Senior Account Manager at Experian Marketing Services
August 13, 2013 - July 15, 2015Oversaw email operations for Hilton’s 12 brands (55M+ subscribers). Managed list updates, segmentation, and dynamic campaign personalization. Produced weekly, monthly, quarterly, and ad-hoc reports to measure and optimize performance.
Web and Marketing Coordinator at Sotheby’s
June 11, 2011 - August 13, 2013Ran wine-department email operations in ExactTarget, improving workflow efficiency by 75%. Managed QA/testing, calendar management, and campaign approvals.
Maitre d’ at Jean Georges
November 1, 2010 - June 11, 2011Led a four-member team, delivering four-star service in a high-pressure environment.
Server at Momofuku Ko
November 1, 2009 - May 1, 2010Developed multitasking skills, supervising wine sales and service in a fast-paced setting.
DTC Sales Coordinator at Cameron Hughes Wine
April 1, 2008 - September 1, 2009Wrote 2-4 email campaigns per week using StreamSend and MyEmma.
Retail General Manager / Sommelier at Wine Cask
September 1, 2004 - April 1, 2008Drove website traffic through bulk email campaigns using Vertical Response.
Email Marketing Consultant (Freelance) – Remote at Self-Employed / Freelance
December 23, 2023 - PresentShifted a major home-renovation retailer from bulk-send campaigns to iterative A/B testing within flows; achieved 201% YoY growth in email-driven revenue. Managed monthly reporting across bulk sends and lifecycle flows for Trade and DTC cohorts. Launched a nonprofit’s initial email framework with a conditional Welcome Flow and weekly bulk-sends. Implemented deliverability plan using Google Postmaster Tools to elevate domain/IP reputation from bad to high over several months.
Sr Digital Marketing Manager at BorrowWorks – DF W / Remote
May 1, 2024 - February 1, 2026Managed all domain warmups including a returning-customer sending domain; improved inbox placement and boosted conversions by 20%. Overhauled a linear collections workflow with behavior-based branching and SMS reinforcement for non-openers, driving a +25% lift in recovered delinquent loan revenue YoY. Executed full ESP integrations (SendGrid, Customer.io, Iterable) from onboarding to IP warming and workflow buildout for scalable sends.
Email Marketing Manager at Norwex – DF W / Remote
January 1, 2024 - May 1, 2024Led email strategy and operations, establishing planning and execution processes; configured tailored customer journeys within Listrak. Supervised team members and collaborated with cross-functional teams to optimize lifecycle programs.
Sr Digital Marketing Manager at BorrowWorks
February 1, 2026 - February 1, 2026Managed all domain warmups, including a returning-customer sending domain, improving inbox placement and increasing conversions by 20%, contributing to record monthly loan revenue. Led a linear collections workflow overhaul with behavior-based branching, SMS reinforcement for non-openers, and disengagement rules, resulting in a +25% lift in recovered delinquent loan revenue YoY. Executed full ESP integrations (SendGrid, Customer.io, Iterable) with onboarding, IP warming, authentication, and workflow buildout to ensure stable, scalable sends.
Education
Bachelor of Arts in Business Economics at University of California, Santa Barbara
January 11, 2030 - June 1, 2007Sommelier Certification at Court of Master Sommeliers
January 11, 2030 - May 1, 2009B.A., Business Economics at University of California, Santa Barbara
January 11, 2030 - June 1, 2007Sommelier Certification at Court of Master Sommeliers
January 11, 2030 - May 1, 2009BA, Business Economics at University of California, Santa Barbara
January 11, 2030 - June 1, 2007Qualifications
Sommelier Certification
January 11, 2030 - May 1, 2009Sommelier Certification
May 1, 2009 - April 1, 2026Industry Experience
Media & Entertainment, Retail, Professional Services, Non-Profit Organization, Software & Internet
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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