I am a proactive, multilingual customer service and hospitality professional with experience across multiple European markets. I excel at handling inquiries across chat, email, phone, and social media channels, delivering timely and empathetic support while identifying cross-sell opportunities and maintaining high service quality. I thrive in fast-paced environments and enjoy turning challenges into practical, customer-focused solutions.
I hold a Bachelor’s in Translation and Interpreting, with hands-on experience in CRM, documentation, and multichannel communications. I am open to roles in customer support, social media management, or administrative coordination, and I bring strong attention to detail, multilingual communication, and a collaborative mindset to any team.
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