I’m a media communications student and residence support professional who enjoys organizing information clearly while also bringing creative energy to team projects. I’m comfortable coordinating tasks, tracking resources, and supporting people through phone/email and in-person guidance. I also build promotional and informative visuals to help communicate with students, using tools like Canva and Adobe. I value strong communication, reliable documentation, and working collaboratively—even when conflicts or discrepancies need quick, thoughtful problem-solving.

Phoebe Shabo

I’m a media communications student and residence support professional who enjoys organizing information clearly while also bringing creative energy to team projects. I’m comfortable coordinating tasks, tracking resources, and supporting people through phone/email and in-person guidance. I also build promotional and informative visuals to help communicate with students, using tools like Canva and Adobe. I value strong communication, reliable documentation, and working collaboratively—even when conflicts or discrepancies need quick, thoughtful problem-solving.

Available to hire

I’m a media communications student and residence support professional who enjoys organizing information clearly while also bringing creative energy to team projects. I’m comfortable coordinating tasks, tracking resources, and supporting people through phone/email and in-person guidance.

I also build promotional and informative visuals to help communicate with students, using tools like Canva and Adobe. I value strong communication, reliable documentation, and working collaboratively—even when conflicts or discrepancies need quick, thoughtful problem-solving.

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Work Experience

Housing Assistant at Humber Polytechnic Residence
May 1, 2025 - Present
Maintained accurate records using Microsoft Excel. Tracked and facilitated room offers and managed assignment, cancellations, and mass communications. Provided on-site, phone, and email support to past, current, and prospective residents. Supported the Admissions Coordinator with report creation and troubleshooting discrepancies.
Front Desk Assistant at Humber Polytechnic Residence
August 1, 2024 - Present
Tracked resources, parcels, guests, and keys for residence operations. Worked alongside other assistants to maintain an efficient workflow and consistency across tasks. Directed residents to appropriate departments and services for support to ensure timely assistance and clear guidance. Focused on building trust and reliability within the community.
Cashier / Front of House at Chipotle
January 1, 2024 - April 1, 2024
Handled cashier responsibilities and supported front-of-house service in a high-volume setting.
Cashier / Front of House / Back of House at North of Brooklyn Pizzeria
January 1, 2023 - December 31, 2023
Assisted with cashier and front/back-of-house support, contributing to smooth day-to-day operations and customer service.
Cashier / Front of House / Back of House at McDonald's
August 1, 2021 - December 31, 2022
Provided customer service and handled cashier duties while supporting front-of-house and back-of-house operations in a fast-paced environment.

Education

Media Communications (Dean's List) at Humber Polytechnic
January 1, 2024 - April 1, 2025

Qualifications

Resilience (Career Training)
December 1, 2024 - December 31, 2024
Leadership (Career Training)
December 1, 2024 - December 31, 2024
Initiative (Career Training)
December 1, 2024 - December 31, 2024
Communication (Career Training)
December 1, 2024 - December 31, 2024
Active Problem Solving (Career Training)
December 1, 2024 - December 31, 2024
Critical Thinking (Career Training)
December 1, 2024 - December 31, 2024

Industry Experience

Education, Retail, Professional Services, Travel & Hospitality, Media & Entertainment