I’m an analytics-focused eCommerce professional with a degree in Economics and Business Management and a track record of optimizing customer journeys and digital KPIs. I manage multi-brand eCommerce platforms (Shopify and Amazon Seller Central), performing performance analysis, sales forecasting, pricing strategy, and conversion funnel optimization to drive growth. I thrive at the intersection of data, user experience, and business strategy, continuously leveraging AI tools to accelerate insights and automate reporting. In my work I combine end-to-end analytics with omnichannel thinking, dynamic pricing, and CRO tactics. I’ve led seasonal trend analyses, implemented GA4 tracking and Meta Pixel configurations for accurate funnel tracking, and developed data-driven promotional strategies. I’m fluent in Italian and English, enjoy collaborative problem solving, and am always exploring new tools to improve efficiency and impact.

Pierpaolo Milano

I’m an analytics-focused eCommerce professional with a degree in Economics and Business Management and a track record of optimizing customer journeys and digital KPIs. I manage multi-brand eCommerce platforms (Shopify and Amazon Seller Central), performing performance analysis, sales forecasting, pricing strategy, and conversion funnel optimization to drive growth. I thrive at the intersection of data, user experience, and business strategy, continuously leveraging AI tools to accelerate insights and automate reporting. In my work I combine end-to-end analytics with omnichannel thinking, dynamic pricing, and CRO tactics. I’ve led seasonal trend analyses, implemented GA4 tracking and Meta Pixel configurations for accurate funnel tracking, and developed data-driven promotional strategies. I’m fluent in Italian and English, enjoy collaborative problem solving, and am always exploring new tools to improve efficiency and impact.

Available to hire

I’m an analytics-focused eCommerce professional with a degree in Economics and Business Management and a track record of optimizing customer journeys and digital KPIs. I manage multi-brand eCommerce platforms (Shopify and Amazon Seller Central), performing performance analysis, sales forecasting, pricing strategy, and conversion funnel optimization to drive growth. I thrive at the intersection of data, user experience, and business strategy, continuously leveraging AI tools to accelerate insights and automate reporting.

In my work I combine end-to-end analytics with omnichannel thinking, dynamic pricing, and CRO tactics. I’ve led seasonal trend analyses, implemented GA4 tracking and Meta Pixel configurations for accurate funnel tracking, and developed data-driven promotional strategies. I’m fluent in Italian and English, enjoy collaborative problem solving, and am always exploring new tools to improve efficiency and impact.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Language

Italian
Fluent
English
Fluent

Work Experience

Barman at Covella Pasticceria
August 31, 2019 - August 16, 2025
Provided efficient customer service in a fast-paced environment, managing transactions, preparing beverages, and ensuring customer satisfaction.
Alternanza Scuola-Lavoro (Internship) at Farmacia Buono S.N.C.
March 31, 2019 - August 16, 2025
Assisted with inventory and customer interactions, supporting pharmacists and ensuring precise, customer-focused service.
E-Commerce Management at Stilmobili
July 1, 2021 - Present
Created an e-commerce website and managed an Amazon Seller Central store, overseeing global sales, inventory, and customer service. Developed digital storefront skills, sales strategies, and marketplace analytics.
Website Developer
September 30, 2023 - August 16, 2025
Created and managed a fitness coaching website, focusing on UX and online service sales.
E-commerce Manager & Business Analyst at Stilmobili
July 1, 2021 - Present
End-to-end management of a multi-brand e-commerce platform for Shopify and Amazon Seller Central; responsibilities spanned business analysis, sales forecasting, merchandising strategy, and conversion funnel optimization.
Web Developer & Digital Analyst at Freelance — Independent projects
November 1, 2024 - August 1, 2025
Development and performance analysis of four eCommerce projects (adgcoaching.it, lorenzoliguori.com, luciapizzolato.com, and others): GA4 tracking implementation, conversion goal configuration, Meta Pixel and Conversion API setup for accurate funnel tracking; user journey optimization and landing page testing.
Accounts Payable Specialist at QC Terme
October 1, 2025 - March 1, 2026
Operational management of 1,000+ monthly supplier invoices on NetSuite ERP; improving data accuracy, meeting deadlines, and producing structured reporting for Finance decisions.
Financial Advisor — Extracurricular Internship at Intesa Sanpaolo (Retail Branch)
January 1, 2025 - March 1, 2025
Shadowed senior financial advisors in retail finance activities; developed skills in customer needs analysis, product presentations and commercial relationship management.

Education

Bachelor's Degree in Economics and Business Management at Università Cattolica del Sacro Cuore
September 1, 2020 - November 1, 2024
Scientific High School Diploma at I.I.S.S. "Licei R. Canudo - P. Marone - ITI Galilei"
September 1, 2015 - July 1, 2020
Bachelor's Degree in Economics and Business Management at Università Cattolica del Sacro Cuore, Milan
January 1, 2021 - January 1, 2024
Diploma, Scientific High School at Liceo Scientifico
January 1, 2015 - January 1, 2020

Qualifications

B1 Certificate Cambridge Assessment English
June 1, 2019 - August 16, 2025
CISCO IT Essentials
May 1, 2019 - August 16, 2025
Safety At Work MIUR
January 1, 2019 - August 16, 2025
TOEIC B2
January 1, 2025 - May 18, 2026
Fundamentals of Digital Marketing — Google
January 1, 2025 - May 18, 2026
Cambridge English Assessment B1
January 1, 2019 - May 18, 2026

Industry Experience

Professional Services, Retail, Software & Internet, Education, Media & Entertainment, Wholesale & Distribution