I am a creative and strategic design leader with broad experience delivering branded environments and customer journeys across EMEA. I combine research, behavioral insight and benchmarking to define the big idea and narrative that guide the brand, service, communication and spatial experiences. Architecturally trained and evolved into a multidisciplinary creative generalist, I shape complete customer journeys by connecting strategy, experience design and storytelling into one coherent direction. I lead teams, guide creative vision and align projects with business goals and user needs. Open to collaborations across Europe and internationally.

Pinar B. Unlu

I am a creative and strategic design leader with broad experience delivering branded environments and customer journeys across EMEA. I combine research, behavioral insight and benchmarking to define the big idea and narrative that guide the brand, service, communication and spatial experiences. Architecturally trained and evolved into a multidisciplinary creative generalist, I shape complete customer journeys by connecting strategy, experience design and storytelling into one coherent direction. I lead teams, guide creative vision and align projects with business goals and user needs. Open to collaborations across Europe and internationally.

Available to hire

I am a creative and strategic design leader with broad experience delivering branded environments and customer journeys across EMEA. I combine research, behavioral insight and benchmarking to define the big idea and narrative that guide the brand, service, communication and spatial experiences.

Architecturally trained and evolved into a multidisciplinary creative generalist, I shape complete customer journeys by connecting strategy, experience design and storytelling into one coherent direction. I lead teams, guide creative vision and align projects with business goals and user needs. Open to collaborations across Europe and internationally.

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Language

English
Fluent
Turkish
Fluent
Portuguese
Intermediate

Work Experience

Founder at Sonderhaus Creative Minds
January 1, 2025 - Present
Founder of independent design and strategy consultancy shaping purposeful environments where brand, culture and human experience meet. Lead experience strategies rooted in research, behavioural insight and clear narrative thinking; translate brand purpose into meaningful spatial experiences across retail, hospitality, F&B and banking. Oversee complex programmes from early investigation through delivery, ensuring strategic clarity and high-quality execution. Partner with agencies, developers and brand teams across EMEA; assemble bespoke multidisciplinary teams; guide clients through early-stage strategy, RFP planning and pitch direction; mentor creative partners through complex processes to foster collaboration.
Design Director at I-AM Associates
June 1, 2016 - February 1, 2024
Guided spatial customer experience projects from early research through construction, integrating service design thinking, customer journey insight and brand intent into material and spatial decisions. Coordinated multidisciplinary teams and consultants to ensure coherence, innovation and high design quality throughout the process. Led workshops and presented to C-level stakeholders to align direction and secure key initiatives. Supported business teams in shaping service offerings and pitch direction that strengthened creative outcomes.
Head of Concept at I-AM Associates
January 1, 2013 - June 1, 2016
Directed and coordinated the entire design process of all architectural and interior projects, guiding them from initial studies to construction with passion and precision. Built concept development frameworks, ensured design integrity, and maintained cross-disciplinary collaboration across teams operating in Istanbul, Dubai and London.
Architectural Design Coordinator at SPACE Architects & Designers
December 1, 2009 - July 1, 2011
Coordinated architectural and interior projects from early studies through construction; integrated design thinking, spatial planning and branding into project decisions. Led cross-functional teams and consultants to ensure coherence and high design quality.
Self Employed Contract Based Freelance Design Consultant at Independent
December 1, 2008 - December 1, 2009
Contract-based design direction, team leadership and cross-functional coordination for diverse projects across Istanbul.
Design Team Leader at EAA / Istanbul
October 1, 2002 - December 1, 2008
Led design teams through concept development and execution, coordinating with multidisciplinary professionals to deliver architectural and interior projects.

Education

Master of Architecture at University of Illinois at Chicago
January 1, 2000 - January 1, 2002
Bachelor of Science in Architecture at Istanbul Technical University
January 1, 1994 - January 1, 1999

Qualifications

Add your qualifications or awards here.

Industry Experience

Real Estate & Construction, Media & Entertainment, Retail, Travel & Hospitality, Financial Services, Professional Services