Principal Product Designer focused on making complex B2B fintech workflows feel obvious, solving for high-density data, nuanced domain concepts, and end-to-end journeys that cover acquisition and daily use. I’ve led and shipped work across capital markets trading platforms, supply-chain finance, and large-scale global digital programmes (adidas, Range Rover). I’m equally comfortable shaping strategy, language, information architecture, and interaction design as I am executing component-based UI and high-density data visualisation. Pragmatic rather than dogmatic, I balance user needs with commercial and risk constraints as a senior IC or player/coach.

Mark

Principal Product Designer focused on making complex B2B fintech workflows feel obvious, solving for high-density data, nuanced domain concepts, and end-to-end journeys that cover acquisition and daily use. I’ve led and shipped work across capital markets trading platforms, supply-chain finance, and large-scale global digital programmes (adidas, Range Rover). I’m equally comfortable shaping strategy, language, information architecture, and interaction design as I am executing component-based UI and high-density data visualisation. Pragmatic rather than dogmatic, I balance user needs with commercial and risk constraints as a senior IC or player/coach.

Available to hire

Principal Product Designer focused on making complex B2B fintech workflows feel obvious, solving for high-density data, nuanced domain concepts, and end-to-end journeys that cover acquisition and daily use. I’ve led and shipped work across capital markets trading platforms, supply-chain finance, and large-scale global digital programmes (adidas, Range Rover). I’m equally comfortable shaping strategy, language, information architecture, and interaction design as I am executing component-based UI and high-density data visualisation. Pragmatic rather than dogmatic, I balance user needs with commercial and risk constraints as a senior IC or player/coach.

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Language

English
Fluent

Work Experience

Principal UX and Product Designer at Planto Creative Solutions
July 1, 2023 - Present
Independent principal product/UX designer (part-time) supporting early stage teams on zero to one problems where the brief is still evolving. • Built a go-to-market platform for a US fintech entering the construction-sector FX market: positioning-led messaging, minimal-friction sign-up, onboarding, automated lifecycle email, and white-label FX product integration. • Rebuilt Chatsworth Communications’ website into a self-serve publishing platform (WordPress + ACF), enabling a small PR team to manage prioritisation, homepage curation, and pitch-focused page composition without developer dependency.
Principal UX and Product Designer at Previse
September 4, 2017 - December 24, 2025
Principal product/UX designer in a seed to Series B supply-chain fintech, shaping and shipping end-to-end experiences across complex B2B workflows and high-density data. Partnered closely with Product, Engineering, and commercial teams across discovery, UX/UI, information design, analytics, and sales enablement. • Led end-to-end design for InstantAdvance (experimental revenue-based lending): acquisition funnel, minimal-friction application flows, and an open-banking integration across multiple accounts, mismatched endpoints, and statement-upload fallbacks; partnered on performance marketing and A/B testing. • Made novel payment concepts comprehensible to SME suppliers by combining research, language, and information design (e.g., pre-approval payments and clawback mechanics). • Designed and built high-density analytical interfaces and data visualisations in Omniscope to interrogate AP spend and evaluate process, programme opportunities, and performance for internal and external stakeholders. • Built SmartAccept in Sigma Computing: a data-driven sales enablement tool combining firmographic data and payment intelligence to help merchant-acquirer teams prioritise and approach suppliers; adopted and championed by users at a leading US merchant acquirer. • Designed and delivered a self-serve opportunity-size forecasting tool from scratch in Bubble.io to meet an urgent commercial need, then iterated after business QA.
Associate Director at Lab49
May 1, 2009 - September 1, 2017
Specialist consultancy building bespoke capital markets trading products. Senior IC / player-coach and innovation lead on high-profile engagements across complex trading workflows and high-density data interfaces. • Built the London UX practice and value proposition from zero; recruited, mentored, and led a team of 18 designers while remaining hands-on across FX and commodities trading platforms (cash and options) for tier-one and tier-two global banks in the UK, USA, and Australia. • Led UX design for a SIMM margin-management consortium of global banks: used activity diagrams to understand margin calculation and developed UI concepts to identify breaks and issues across a multi-bank margin portfolio worth $1.2 trillion in annual obligations; subsequently transferred to an industry-owned entity for ongoing operation. • Redesigned a decade old commodities trading platform for a top five global bank, pioneering high density data visualisation to surface multi point market intelligence in minimal screen real estate. • Partnered with Ion Trading to adapt their platform to MiFID II OTC requirements across FX, IRS, and bonds, translating regulatory detail into clear workflows with subject-matter experts for an initial tier-one bank deployment.
Associate Creative Director (UX) at Wunderman
November 1, 1999 - April 1, 2009
Progressed from Information Architect to Associate Creative Director at a global direct agency, leading UX for adidas, Land Rover, Ford, Microsoft, Motorola, and Nokia. • Pitched, won, and delivered adidas’ first unified global e commerce platform, replacing fragmented regional stores with a federated architecture and introducing the concept of upsell within immersive experiences. • Led UX across multiple generations of Land Rover’s global website and Ford’s European web infrastructure and launch campaigns, balancing multi language and multi market needs within a shared blueprint. • Led a politically complex joint agency engagement to deliver a unified JLR experience across competing agencies. • Designed the launch experience for Microsoft Windows Mobile 5.0, remaining in production through the Windows Mobile 6.0 cycle. • Led UX for the mi adidas trainer configuration product, adidas’ performance first answer to Nike iD.

Education

BSc(Hons) Geography at University of Plymouth
September 1, 1989 - July 1, 1992

Qualifications

Add your qualifications or awards here.

Industry Experience

Computers & Electronics, Financial Services

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